got it to work!! google emailed me back (really fast too!!) and told me that the license was valid and that it was actually for sketchup pro 7. It was a nice surprise because when i inititally received the download, i was bummed that it was for su pro 6 and not 7. I guess that sometimes things work out for the better!! Thanks everyone for the help!

i have both 6 & 7 on my computer(they didnt offer v7 pro at the student
rate!), but i've been trying to enter it into v6. It says "sketchup
Pro Eval" at the top...when i downloaded the pro it just upgraded the
existing free version of su 6. could it be because it says [eval] at the top that its not letting it go through? that doesnt make sense though because i manually tried to put it in through help-liscense-authorize too. this is very frustrating!! Are there any phone number for tech support that anyone knows of?

hello,

i purchased a student version of su 6 pro & i am unable to authorize it. I've set SU to run as an administrator, i've logged in as an administrator, I've copied & pasted & manually entered the serial number, i opened the program and the tried to do the authorization from there...nothing works! Journeyed.com(where i bought it from) won't help me because they say that they get the serial numbers from google. I can't find a phone number to contact google sketchup tech support, and i sent an email to the help link that apparently i won't get a personal respone for. so.....any suggestions?

i just installed version 7 of the free SU (i had v6)and i ordered the pro version (am waiting on academic verification for the student price!) I noticed that the components are different in V7. First, what happened to all of the standard components that were in previous versions? It looks like i have to be connected to the internet access any components...is that the case? Second, where are bonus components located that pmiller mentioned?

thank you so much! it looks like i have a long date with the Layout Program tonight

Hello,

I am so happy this site is here I'm ok with the basic functions of SU, and these might be silly questions, but i can't find the answers anywhere.....I am trying to display my model as a cross-section, and the building lines need to be thicker than the rest of the lines...how do i do this?
Also, how can i display the scale for the drawing (like how a scale is standard on most architectural drawings) in the corner of the page?

thanks so much!!!