Jeff,
There is a whole team of people that provide support and answers for our users (or potential users). Wouldn't it be confusing to get a series of official company replies -- one from Dan, another from John, or Dave, all on the same topic?
I would think that it would be a bigger concern to get a polite and correct reply as quickly as possible. No?
Mukul.ar et al,
Thanks for your interest in bonzai3d. We just posted a response to a similar question you had here:
http://forums.sketchucation.com/viewtopic.php?f=10&t=38102&p=370239#p370239
(We don't want to post the answer twice and appear to be spamming the forum, so please find your answer there...)
Mukular,
Thanks for your interest in bonzai3d. We have been hard at work on bonzai3d version 3.0 -- and formZ 7.0 at the same time (which utilizes an updated / extended version of the bonzai3d interface). If you would like to sign up for the formZ 7.0 Beta version, you can do so here:
Large numbers of objects in a file can eventually cause formZ or bonzai3d to slow down, but if you convert them to a Reference Object (with the tool on the Group tool row) then you should be able to generate a file that performs very quickly with large data sets. We are also working on enhancing large data sets right now, so the next few updates should show some dramatic improvements in this area.
We should probably note that formZ and bonzai3d are probably best though of as "hybrid" modelers -- that offer Solid Modeling, Surface Modeling, and NURBS Modeling -- all side by side in the same project -- so you can choose which methods work best for you at any given time.
Also, we have been expanding the Webinars for formZ and bonzai3d (and we will continue to do so). If you like, you can see replays of past webinars here:
Give it a try, and let us know what you think! (And if you post on our forum we can give you a reply much more quickly... 
Gentlemen,
There have been a lot of improvements to bonzai3d, and we are currently at version 2.5, and it should be quite stable. (If you are using Windows, you should make sure to have an updated video driver.) If you like, you can download a free Trial version from here:
It offers another 30 days if you used an old trial version, and if you find that you need an extension to the trial, we can give you one of those. (Just email support@bonzai3d.com and ask.)
If you are curious as to what it can do, you can check out some of the Webinar Replays Here:
or here:
We have many more great things in store for the future, and many SketchUp users are currently enjoying bonzai3d. Why not give it a try and let us know what you think. It makes a great companion to SketchUp!
Absolutely no other sites.
If the page will load, it basically loads fine (in the first few seconds). But if the page will not load, then it hangs for a few minutes before timing out.
Which is why we suggested canceling the action if it does not work in the first few seconds, and trying again. Normally after retrying a few times like this, the page will then load...
If you are having this problem, also remember to copy your posting before clicking Submit -- or else you will lose it if you wait for the page to time out...
@thomthom said:
How long does a normal ping take?
8 tries later:
(EDIT -- To clarify, the pings occur right away -- the posting of the image took the 8 tries...)
@xrok1 said:
@bonzai3d support said:
@xrok1 said:
@xrok1 said:
anyone who's having trouble try this. click whatever link (reply, new posts...) then hit your browsers stop loading then click the link again. seems to work for me. ??!!!
very strange.
i was wrong, i don't think this actually works.
I does work -- but only sometimes. If it takes more than 5 seconds, ESC and F5...
thats the same thing. esc is stop and f5 is reload.
RIGHT -- If it takes more than 5 seconds, do that.
If that takes more than 5 seconds, do it again.
And again.
And again if necessary...
@xrok1 said:
@xrok1 said:
anyone who's having trouble try this. click whatever link (reply, new posts...) then hit your browsers stop loading then click the link again. seems to work for me. ??!!!
i was wrong, i don't think this actually works.
I does work -- but only sometimes. If it takes more than 5 seconds, ESC and F5...
Wired T1 here with regularly over 1000 kb/s download speeds.
No problems with any other sites (and even YouTube works for us).
In case it helps someone, or if it helps identify the problem, if the page does not load in the first 5 seconds, hit ESC to cancel and then F5 to refresh -- and eventually it does load.
But if it does not load in the first 5 seconds, it will then (always) fail after a minute or two...
@johnsenior1973 said:
It's been very poor for me over the last few days. I'd guess that pages fail to load about 50% of the time. Today I struggled to get on the site. Then I got on and the next page I clicked on failed to load as well.
Haven't noticed any problems with any other sites I visit.
This reply failed to load three times as well.
Yes, same here:
This happens regardless of the browser and OS, and also while clicking on links as well as searching....
Yes, this site is repeatedly failing to load.
Make sure to copy your post before clicking Submit. We were attempting to answer some questions yesterday, and had to retype a few!
Hopefully this can be resolved soon. Is this thread enough of a notice to the forum managers, or is there someone else that needs to be notified?
Open Clip is currently only for Mac, but if it is available for Windows, we could easily support this.
Transferring files with other programs is still pretty easy on Windows, and we have a lot of users that will just WBlock their desired part in AutoCAD, and then import that DWG file into bonzai3d.
Also, in bonzai3d there is an option to Export only the Selected entities, so if you only want to transfer part of a file, just pick that and export using this option...
Gentlemen,
Sorry, we have been away from your forum for awhile. Please post to our forum and we promise to be much more responsive!
We have just released the 2.1 version of bonzai3d, which among other things has added support for SKP v.7 files, so you can even more easily import files from SketchUp.
Currently, with line weights, what you see is what you get, but support for further line weight control is something that we will be adding in the future.
DWG export does not support textures (yet) but many other formats (DAE, 3ds, OBJ, FACT, LWO) do support textures for both import and export.
Rick,
In the case of a hill or a pond, the contours will be closed, so their last point is the same as the first point. Contours always connect back to themselves somewhere...
Xrok,
The Insufficient memory message probably appears because you are trying to generate a Meshed Terrain using a very small mesh size relative to the size of the terrain site boundary. Measure the longest length of the site, divide this by ~20, and use this distance as a starting point for your mesh spacing for the terrain model.
Once you generate this properly, you can then determine the desired mesh spacing (perhaps 1/50th or 1/100th of your site length).
Regarding the Run command, this is Microsoft's Security Policy manager, and it is coming up because of your security policy settings on your computer. True, bonzai3d will try to connect to the internet to access tutorial video files, or download files from Google's Warehouse, so perhaps you have set up some security measures to bring up this run command in that event? (No one else has reported this, and we are not seeing this on any of our computers, so we are not sure what settings that you may have employed that are causing this to appear -- but this is because of your settings and not because of the update -- other than the fact that bonzai3d 2.1 is a "different program" than version 2.0.)
Thomas,
If the breaks are microscopic, you can just use the Join tool to automatically join open lines within whatever tolerance you like. (Just set the Tolerance greater than the microscopic gap -- but smaller than the distance between segments that you don't want to join...)
Thomas,
Real contours never end, and as such, we require the contours to at least end outside of the boundary of the site. (It could be possible to make an inaccurate terrain by guessing what the contours should be, but quality geometry and accuracy are very important to us, so we require proper contours to get the best results.)
Finding end points that are inside the site boundary can be pretty easy if you turn on the Show First Point option from the Interactive Tab of the Wireframe Display Options. Any endpoint that is inside the site boundary (and not part of a closed line) then needs to be joined to another line, or moved outside the site boundary.
This is pretty easy (even with complex contours) once you know the trick, but if you have any questions or problems with a specific file, feel free to ZIP and email it to support@bonzai3d.com so we can take a look at it and give you some help.
Regarding the Microsoft vcredist, if you have the latest version of SketchUp, then you should already have it (but you should install it again if SKP fails in general).
ps. Yes, Thomas, a couple of these bugs were thanks to your reports. (Thanks again! 
)
We are pleased to announce that the bonzai3d 2.1 update has now been released. To update a registered version of bonzai3d (v. 2.0), simply select Check for Updates from the bonzai3d Help Menu and follow the prompts.
We have also released the 2.1 Trial version of bonzai3d, which can be downloaded from the usual Trial Download page, or by filling out this form:
The complete description of what is new in bonzai3d 2.1 can be found in this PDF, which is also downloaded automatically to your bonzai3d folder when you run the automatic update.
What’s new in bonzai3d v2.1:
Dimension unit display: Dimension styles have been enhanced with a new option : Include Units.
NURBS by Lofting tool: New options have been added to the N-Loft tool.
Match View tool: A new option, Angle Only has been added to increase the flexibility of the view matching process.
Snap to ghosted objects: A new Snap To Ghosted option has been added to the Object Snaps Options palette.
SketchUp 7.0 import: The sketchup importer can now import files created with SkecthUp 7.
On Windows, this new SKP importer will require an additional library from Microsoft. Please download this specific version of Microsoft’s vcredist_x86.exe from near the bottom of This Page:
Bug corrections:
There are over 50 bug corrections in this version. Here are a few highlights:
• Stability of operations on smooth object has been improved.
• Area pick of parts is now much faster.
• Large JPEG images are now correctly displayed.
• Triangulate export option is now available for Facetted and Parametric exports..
• Closing and Saving a project is now enabled when Isolate Object is active (projects are saved without the objects isolated).
• 3Dconnexion devices now respect changes to axes set in the System Preferences on Macintosh.
• Space bar on Windows no longer creates two spaces when editing names in attributes dialog for layers, views, lights, scenes, reference & clipping planes.
• The Angle field of the input palette that is displayed with the line drawing tool now accepts typed input correctly.
• Background images no longer display upside down in certain cases.
• Text objects are now exported to DWG at their proper size.
• Export to DWG no longer triangulates all faces.
• DWG export now correctly exports view spin parameter.
• Changing the view now activates the Save and Save As... items in the File menu.
• Switching to another tool after right clicking in an active result buffer no longer causes a hang.
• The Piranesi export now works correctly.
• The degree symbol now displays correctly.
• Deleting control points on splines now works properly.
• and many more.....
Let us know what you think! 
@unknownuser said:
by modelhead on Wed Mar 24, 2010 5:56 am
Is there anyone else that prefers the complications an installer adds rather than simply copying the application folder?)
..this one goes under my list of points that got missed.
Modelhead,
Other than your comments, we have still not heard any complaints from anyone regarding copying the application instead of using an installer. We have only received compliments, so I'm not sure what else we can say...
We do appreciate your feedback though.
