Can't validate Fredo Portrait License
Hello please need help, just purchased the license but it doesnt work, have read all the help solutions but nothing works. It says "sorry an error occured in the communication with sketchucation. I have internet, all is work. please help, this extension is vital for my work

@Rich-O-Brien I have just found out none of my Fredo Extensions are working anymore, Curvy Loft and Round Corner are Extensions which I was already working with as I bought the license but now none of them are working, they are all telling me that I need to get a license and when trying to activate I get the same message for all three extensions.

@Rich-O-Brien Fredo6 Plugins Information on 2024-07-06 16:50:40 +0100

• Platform: x64-mswin64_140 - Ruby: 3.2.2
• Sketchup: 24.0.553
• LibFredo6: v14.5c
• LibFredo6 Binary loaded
• Sketchucation ExtensionStore: 4.4.1
• SCFLicense: v6.4a - 74
• Fredo6 Plugins

  Curviloft v1.9b
  FredoPortrait v2.9a
  RoundCorner v3.4a

• SCFLicense directory present

  Signature File: 2024-07-04 16:41:09 +0100
  RoundCorner: 2024-03-04 10:02:47 +0000

@TIG have whitelisted it as a "file type", also switched of defender, tried it again, and again, no luck, have the same problem with "round corner" which was already working as I bought the license back in march.

I am on microsoft defener, is it a file, folder, file type or process, sorry for the dump questions but I am not a pro on the pc, thanks

Hi, thanks for reply, how to whiteliste? the network is my own private one.

Can't validate Fredo Portrait License
Hello please need help, just purchased the license but it doesnt work, have read all the help solutions but nothing works. It says "sorry an error occured in the communication with sketchucation. I have internet, all is work. please help, this extension is vital for my work