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    Leopard hang fix

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • I Offline
      inio
      last edited by

      Much to my surprise, SketchUp 7 DOES NOT FIX THIS. This patch is still useful with SketchUp 7.

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      • T Offline
        thedudepks
        last edited by

        Thanks inio - your patch works great with version 7!

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        • H Offline
          Horax
          last edited by

          yeaah!

          this is what i was looking for πŸ˜„

          just install, restart sketch up(6), and it works πŸ˜„

          thank you!

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          • B Offline
            bjanzen
            last edited by

            Hi, all -

            After some discussion, and me having tested on PC and Mac, our suggestion on Mac is going to be what happens on the PC by default, and that is to turn off hw acceleration (Preferences->OpenGL). With both fast feedback and hw acceleration on PC, things are pretty ugly as well. We've been in contact with Apple on this issue (after the original driver in Leopard causing a hang). If you look at http://developer.apple.com/graphicsimaging/opengl/capabilities/ this card only supports OpenGL 1.2, which is a concern if this a machine you're trying to make your living on. I'd like to thank inio for an INCREDIBLE job of filing a fix for this, but right now I can't convince enough people that this needs immediate fixing. Sorry, and thanks for the comments.

            Barry

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            • S Offline
              Sylvan.Being
              last edited by

              Thanks for the fix Inio! This makes using SketchUp WAY less frustrating now. Is it recommended to leave hardware acceleration and fast feedback on with this patch and the Intel GMA X3100 integrated card?

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              • I Offline
                inio
                last edited by

                @sylvan.being said:

                Thanks for the fix Inio! This makes using SketchUp WAY less frustrating now. Is it recommended to leave hardware acceleration and fast feedback on with this patch and the Intel GMA X3100 integrated card?

                I wasn't aware that this bug even affected the X3100.

                As for leaving those things on - that's up to you. The Google position appears to be to turn them both off, but if it's usable I don't see why you couldn't leave them on.

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                • T Offline
                  thedyt
                  last edited by

                  I'm using Mac Book with 2.4 Intel processor and 2 GB of RAM.
                  I just switch from using SWEET HOME 3D to GOOGLE SKETCHUP 7 FREE, and had the same problem of SU7 runs slow on MAC.

                  I think everybody has tried INIO's solution and its working well.
                  i tried to download the thawup installer, but it is said i am not authorized to do so.
                  Could you inform me, hot to get the patch?

                  thanks INIO

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                  • GaieusG Offline
                    Gaieus
                    last edited by

                    Hi Thedyt and welcome,

                    If you are logged in to the forums, you should be able to download it (it's a zip file). Please, advise if you cannot (or send a PM) and I'll email it to you but first of all we should make sure you can use the forum properly and there is no problem with you logging in.

                    Gai...

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                    • I Offline
                      inio
                      last edited by

                      Since this seems to be a recurring problem, I've put up a mirror on my own webspace and added a link below the download box.

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                      • L Offline
                        lilawisl
                        last edited by

                        ThawUp worked for my MacBook with OS 10.5.6 and SketchUp 7.0.8656. Thanks Inio

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                        • R Offline
                          redinhawaii
                          last edited by

                          SketchUp Pro 7 still crashing,
                          I am on a MacBook Pro, 2GHz, latest sketchup, OS 10.5.6
                          tried the ThawUp and still crashing.
                          I can create a crash by going into layers and hit add layer....
                          sometimes just SU crashes, some times the spinning beach ball of death..
                          any thoughts or insights.
                          next stop the Genius Bar....

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                          • I Offline
                            inio
                            last edited by

                            @redinhawaii said:

                            SketchUp Pro 7 still crashing,
                            I am on a MacBook Pro, 2GHz, latest sketchup, OS 10.5.6
                            tried the ThawUp and still crashing.
                            I can create a crash by going into layers and hit add layer....
                            sometimes just SU crashes, some times the spinning beach ball of death..
                            any thoughts or insights.
                            next stop the Genius Bar....

                            ThawUp doesn't resolve any crashes - just the hang after box-selecting or other interactive operations.

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                            • F Offline
                              funkey6
                              last edited by

                              Hi Inio,

                              I'm a pretty new user to Sketchup 7 using a MacBook running Leopard 10.5.6 & ur fix did the business for me as I was pretty close to giving up using SU7.... Thank you so much for keeping me sane!

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                              • J Offline
                                julianotxr
                                last edited by

                                Hi there,

                                Ater installing the patch provided, my sketchup 6 or 7 are still slow when dealing with models containing just a few a few extra layers and objects. I have not seen this happen in windows environment, even on Dell non-proffesional laptops like inspiuron 1525, that seem to use the same graphix card that my macbook does.

                                My computer info:

                                White Macbook 2.4GHz Intel (dual core, the latest model before aluminun macbook was lauched, bought on september 2008)
                                160GB HDD (55GB free)
                                4G RAM
                                Mac Os 10.5.6
                                Intel Graphics card GMA X3100

                                I have tried to use either Skecthup Pro 6 or 7 (I have both), but it seems not to work.
                                am I condemned to spend more than 2000 bucks on a Macbook Pro or imac? Xan someone please help? I am an architect and have switched to macintosh recently. I got used to it very easily, but the bad performance for autocad 3d and sketchup have brought me many problems with my work.

                                Any help will be muchly appreciated.

                                Thanks in advance,
                                Juliano

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                                • I Offline
                                  inio
                                  last edited by

                                  @julianotxr said:

                                  Ater installing the patch provided, my sketchup 6 or 7 are still slow when dealing with models containing just a few a few extra layers and objects.

                                  This patch only improves the performance of certain interactive operations, like box-selecting. If these operations are not dramatically slow (making SketchUp hang or freeze for half a second or more) while others (like orbiting) are fast, this patch won't help you.

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                                  • broomstickB Offline
                                    broomstick
                                    last edited by

                                    Hello all,
                                    I am about to buy a month old imac 24 2.8, but I am concerned with this slowness. I had the opportunity to try the pc, and install SKP (version 6) on it to feel how it went. It was all ok, apart from a certain slowness in orbiting. Well it wasn't really slow... the orbit movement wasn't exactly fluid, it came in steps, not in a unique animation.

                                    I don't know what version of Leopard was on that machine (i forgot to ask, but I assume it is the latest), and I am wondering if this package will solve my problems or not.

                                    Thank you for any answer on this!

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                                    • I Offline
                                      inio
                                      last edited by

                                      @broomstick said:

                                      Hello all,
                                      I am about to buy a month old imac 24 2.8, but I am concerned with this slowness. I had the opportunity to try the pc, and install SKP (version 6) on it to feel how it went. It was all ok, apart from a certain slowness in orbiting. Well it wasn't really slow... the orbit movement wasn't exactly fluid, it came in steps, not in a unique animation.

                                      I don't know what version of Leopard was on that machine (i forgot to ask, but I assume it is the latest), and I am wondering if this package will solve my problems or not.

                                      Thank you for any answer on this!

                                      As I said in the last post - this patch won't help general slowness. Just specific, unreasonable hangs AFTER particular actions (not during). In your case, it sounds like it was maybe using the software renderer instead of OpenGL.

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                                      • broomstickB Offline
                                        broomstick
                                        last edited by

                                        that's strange, I had just installed the software on the computer :S

                                        oh well, I'll ask to take a further look!

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                                        • EdsonE Offline
                                          Edson
                                          last edited by

                                          i must say the hang problem is not restricted to the card mentioned by barry a couple of posts before. my macbook pro has a geforce8600 and i have the same problem with the latest SU7 build (10035). i will revert to the original build (8656) to see if the patch will work.

                                          edson mahfuz, architect| porto alegre β€’ brasil
                                          http://www.mahfuz.arq.br

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                                          • EdsonE Offline
                                            Edson
                                            last edited by

                                            @inio said:

                                            Short answer: If you have Intel GMA950 graphics (early MacBooks and all Mac Minis?) and SketchUp is locking up after you box-select or just randomly after you try to select objects, this download my resolve the issue. The latest versions of MacOS and SketchUp that this patch has been confirmed useful with are 10.5.6 and 7.0.8656.

                                            does it work for the latest build (10035)? is it restricted to Intel GMA950 graphics? it seems that the same problem afflicts other macs running 10.5.6 as well.

                                            edson mahfuz, architect| porto alegre β€’ brasil
                                            http://www.mahfuz.arq.br

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