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Leopard hang fix

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • K Offline
    kollatt
    last edited by 10 Oct 2008, 12:47

    thank you so much for this. i have been absolutely depressed about not being able to use sketchup without vmware, as it is an important development tool for me. i'm glad i bothered to search around, and i'm very grateful for the member of the community who took the time to help with this serious problem. i have my favorite 3d app back! thaaaaank you!!!

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    • J Offline
      jato
      last edited by 13 Oct 2008, 17:21

      Thank you!! Now Sketchup is usable again!

      Running 10.5.4.

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      • D Offline
        Doon
        last edited by 14 Nov 2008, 11:33

        The fix sounds class! Is there anywhere i can still get it?

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        • I Offline
          inio
          last edited by 17 Nov 2008, 14:43

          @doon said:

          The fix sounds class! Is there anywhere i can still get it?

          The attachment on the first post of this thread still works...

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          • I Offline
            inio
            last edited by 18 Nov 2008, 00:07

            Much to my surprise, SketchUp 7 DOES NOT FIX THIS. This patch is still useful with SketchUp 7.

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            • T Offline
              thedudepks
              last edited by 23 Nov 2008, 05:39

              Thanks inio - your patch works great with version 7!

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              • H Offline
                Horax
                last edited by 8 Dec 2008, 12:43

                yeaah!

                this is what i was looking for ๐Ÿ˜„

                just install, restart sketch up(6), and it works ๐Ÿ˜„

                thank you!

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                • B Offline
                  bjanzen
                  last edited by 9 Dec 2008, 21:43

                  Hi, all -

                  After some discussion, and me having tested on PC and Mac, our suggestion on Mac is going to be what happens on the PC by default, and that is to turn off hw acceleration (Preferences->OpenGL). With both fast feedback and hw acceleration on PC, things are pretty ugly as well. We've been in contact with Apple on this issue (after the original driver in Leopard causing a hang). If you look at http://developer.apple.com/graphicsimaging/opengl/capabilities/ this card only supports OpenGL 1.2, which is a concern if this a machine you're trying to make your living on. I'd like to thank inio for an INCREDIBLE job of filing a fix for this, but right now I can't convince enough people that this needs immediate fixing. Sorry, and thanks for the comments.

                  Barry

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                  • S Offline
                    Sylvan.Being
                    last edited by 17 Dec 2008, 08:08

                    Thanks for the fix Inio! This makes using SketchUp WAY less frustrating now. Is it recommended to leave hardware acceleration and fast feedback on with this patch and the Intel GMA X3100 integrated card?

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                    • I Offline
                      inio
                      last edited by 17 Dec 2008, 16:40

                      @sylvan.being said:

                      Thanks for the fix Inio! This makes using SketchUp WAY less frustrating now. Is it recommended to leave hardware acceleration and fast feedback on with this patch and the Intel GMA X3100 integrated card?

                      I wasn't aware that this bug even affected the X3100.

                      As for leaving those things on - that's up to you. The Google position appears to be to turn them both off, but if it's usable I don't see why you couldn't leave them on.

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                      • T Offline
                        thedyt
                        last edited by 19 Dec 2008, 01:31

                        I'm using Mac Book with 2.4 Intel processor and 2 GB of RAM.
                        I just switch from using SWEET HOME 3D to GOOGLE SKETCHUP 7 FREE, and had the same problem of SU7 runs slow on MAC.

                        I think everybody has tried INIO's solution and its working well.
                        i tried to download the thawup installer, but it is said i am not authorized to do so.
                        Could you inform me, hot to get the patch?

                        thanks INIO

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                        • G Offline
                          Gaieus
                          last edited by 19 Dec 2008, 07:19

                          Hi Thedyt and welcome,

                          If you are logged in to the forums, you should be able to download it (it's a zip file). Please, advise if you cannot (or send a PM) and I'll email it to you but first of all we should make sure you can use the forum properly and there is no problem with you logging in.

                          Gai...

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                          • I Offline
                            inio
                            last edited by 20 Dec 2008, 21:16

                            Since this seems to be a recurring problem, I've put up a mirror on my own webspace and added a link below the download box.

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                            • L Offline
                              lilawisl
                              last edited by 29 Dec 2008, 23:00

                              ThawUp worked for my MacBook with OS 10.5.6 and SketchUp 7.0.8656. Thanks Inio

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                              • R Offline
                                redinhawaii
                                last edited by 11 Feb 2009, 16:48

                                SketchUp Pro 7 still crashing,
                                I am on a MacBook Pro, 2GHz, latest sketchup, OS 10.5.6
                                tried the ThawUp and still crashing.
                                I can create a crash by going into layers and hit add layer....
                                sometimes just SU crashes, some times the spinning beach ball of death..
                                any thoughts or insights.
                                next stop the Genius Bar....

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                                • I Offline
                                  inio
                                  last edited by 11 Feb 2009, 18:59

                                  @redinhawaii said:

                                  SketchUp Pro 7 still crashing,
                                  I am on a MacBook Pro, 2GHz, latest sketchup, OS 10.5.6
                                  tried the ThawUp and still crashing.
                                  I can create a crash by going into layers and hit add layer....
                                  sometimes just SU crashes, some times the spinning beach ball of death..
                                  any thoughts or insights.
                                  next stop the Genius Bar....

                                  ThawUp doesn't resolve any crashes - just the hang after box-selecting or other interactive operations.

                                  1 Reply Last reply Reply Quote 0
                                  • F Offline
                                    funkey6
                                    last edited by 18 Feb 2009, 07:56

                                    Hi Inio,

                                    I'm a pretty new user to Sketchup 7 using a MacBook running Leopard 10.5.6 & ur fix did the business for me as I was pretty close to giving up using SU7.... Thank you so much for keeping me sane!

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                                    • J Offline
                                      julianotxr
                                      last edited by 22 Feb 2009, 22:02

                                      Hi there,

                                      Ater installing the patch provided, my sketchup 6 or 7 are still slow when dealing with models containing just a few a few extra layers and objects. I have not seen this happen in windows environment, even on Dell non-proffesional laptops like inspiuron 1525, that seem to use the same graphix card that my macbook does.

                                      My computer info:

                                      White Macbook 2.4GHz Intel (dual core, the latest model before aluminun macbook was lauched, bought on september 2008)
                                      160GB HDD (55GB free)
                                      4G RAM
                                      Mac Os 10.5.6
                                      Intel Graphics card GMA X3100

                                      I have tried to use either Skecthup Pro 6 or 7 (I have both), but it seems not to work.
                                      am I condemned to spend more than 2000 bucks on a Macbook Pro or imac? Xan someone please help? I am an architect and have switched to macintosh recently. I got used to it very easily, but the bad performance for autocad 3d and sketchup have brought me many problems with my work.

                                      Any help will be muchly appreciated.

                                      Thanks in advance,
                                      Juliano

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                                      • I Offline
                                        inio
                                        last edited by 23 Feb 2009, 18:12

                                        @julianotxr said:

                                        Ater installing the patch provided, my sketchup 6 or 7 are still slow when dealing with models containing just a few a few extra layers and objects.

                                        This patch only improves the performance of certain interactive operations, like box-selecting. If these operations are not dramatically slow (making SketchUp hang or freeze for half a second or more) while others (like orbiting) are fast, this patch won't help you.

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                                        • broomstickB Offline
                                          broomstick
                                          last edited by 24 Feb 2009, 00:25

                                          Hello all,
                                          I am about to buy a month old imac 24 2.8, but I am concerned with this slowness. I had the opportunity to try the pc, and install SKP (version 6) on it to feel how it went. It was all ok, apart from a certain slowness in orbiting. Well it wasn't really slow... the orbit movement wasn't exactly fluid, it came in steps, not in a unique animation.

                                          I don't know what version of Leopard was on that machine (i forgot to ask, but I assume it is the latest), and I am wondering if this package will solve my problems or not.

                                          Thank you for any answer on this!

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