Sketchucation login issues
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I'll defer to Gábor... but it looks like you are trying to login to the SketchUp/Trimble Extension Warehouse, which isn't supported in v2017 ?
What did you click on immediately before the error dialog ?
Are you actually logged into SketchUp [using the connected email address] ?
If you want to open the SketchUcation ExtensionStore to download extensions, you do that either through the red-toolbar button or Extensions > SketchUcation submenu item, logging in using yur SCF member-name and password.
If you don't have that SketchUcation Toolset installed for that user-account [it's not clear from your picture] download its RBZ [at the moment that's version 5.0.1] from the SketchUcation PluginStore web page and install that using the Extension Manager dialog red-button [shown in your picture]; restart SketchUp and the SketchUcation ExtensionStore should be available to you thereafter... -
@Jspro
Thank you for the screenshot.
As TIG pointed out in the previous post, it looks like, you are not logging in to SketchUcation Tools. You can download and install SketchUcation Tools from here: https://sketchucation.com/resources/plugin-store-downloadI hope we helped with your issue.
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@TIG appreciate your help and guiding me. So I did download and update the extension store successfully I hope, because it showed up on my desktop on SketchUp but when I go to click the store it just says click continue if page does not refresh but it does not get me to the store. Also I would like to note that once I did that I was able to get curvaloft from Fredo to work but without the store I cannot download future plugins I will send you a screenshot of the extension store V5.0.1 if you could help me through that. Thanks John
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So now I'm really in trouble I believe now I went to my original account to try to update the sketchucation store and now I'm having issues with the store The icons that appeared as red squares have turned into round excess showing me that it's not working I tried to get rid of them and now this air appears which is in the screenshot looking for help.
John -
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@Jspro
All or the files and subfolders in your plugins folder [path in the error messages] should have appropriate FULL permissions.
Try the following:
Select the 'plugins' folder's icon, right-click > 'properties', then 'security' tab, your user-name should be listed, choose the 'edit' button and ensure that you have 'full control' set up. Choose 'apply', then OK. -
@TIG okay I will give that a try. So in my attempt to fix this the 3 icons the ones showing SketchUcation store had circles with X's in them soI deleted those not knowing what I was doing, Thank you for sticking with me, I will do like you say, if I can find the icons that I deleted. I will keep you posted
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Thanks for all your help. In the last picture with the question mark is where we are at a loss to know what to do to grant permission. Picture 2 show all of the users, all have the same permissions but they are grayed out and I can't edit. According to the steps that I need to take to install sketchucation tools for 2017 it shows under the windows preferences preferences an extension tab which I don't have. Again thank you for helping me.
[2276.jpg].(/assets/uploads/files/1759067529540-2276-resized.jpg) 
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Late on in 2017 they changed the menus etc.
Preferences no longer linked you to Extensions.
The equivalent Extensions Manager then appeared under the Windows menu,
later on this migrated again - this time into the Extensions menu.
The Extension Manager has its own dedicated dialog,
with an Install Extension... button to do exactly what the earlier way did. -
Sounds good, did you have any thoughts on my other issue you were helping me on the picture that I posted for you in trying to log on to the sketchUcation?
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@TIG Sounds good, did you have any thoughts on my other issue you were helping me on the two pictures that I posted for you in trying to log on to the sketchUcation? I meant to attach the picture where I followed the steps and the results. I'm at a loss to know what to do from here. Really appreciate all your help
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You are NOT getting the properties of your *Plugins folder - that's the SketchUcation.RBZ !
In any case your user account was not highlighted in the dialogs that you snapped.
If that* was and has checked 'Full' [first item], even if it's 'greyed' it should be OK.
Can you please learn how to make PC based snapshots of your screen or dialogs without resorting to actual photographs - it makes reading this very awkward...
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@TIG okay I will try to understand and figure it out I guess. Thanks
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