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    fredo6 licences

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    • F Offline
      fjsgruppe
      last edited by

      Hi,
      I hope I could solve the biggest Problem.
      The mind.sight.studios plugin DoubleCut had some problems validating my license. I wrote Dale, and we solved the problem.
      Since then - i wonder why - there ist just one problem left with fredo6 left: LordOfTheToolbars.
      The rest is OK I tested it 3 times!
      This is the requested information:

      Fredo6 Plugins Information on 2025-01-14 15:36:34 +0100

      • Platform: x64-mswin64_140 - Ruby: 3.2.2
      • Sketchup: 24.0.594
      • LibFredo6: v15.0a
      • LibFredo6 Binary loaded
      • Sketchucation ExtensionStore: 4.4.1
      • SCFLicense: v6.4a - 74
      • Fredo6 Plugins

        LordOfTheToolbars v2.9c
        Animator v4.1a
        Curviloft v2.0a - licensed FULL
        Curvizard v2.5a - licensed FULL
        FredoGuides v2.7a
        FredoPortrait v2.9a
        FredoScale v3.6a - licensed FULL
        FredoSketch v1.5a
        FredoSpline v2.6a
        FredoTools v4.5c
        HoverSelect v1.5a
        JointPushPull v4.8a - licensed FULL
        Layport v1.2a
        MatSim v1.4a
        MoveAlignMe v1.4a
        MrHide v1.8a
        RoundCorner v3.4a - licensed FULL
        ThruPaint v2.8b - licensed FULL
        ToolsOnSurface v2.6a - licensed FULL
        TopoShaper v2.7a - licensed FULL
        VisuHole v1.5a - licensed FULL
        Axyz v1.0a

      • SCFLicense directory present

        Signature File: 2022-05-14 16:28:40 +0200
        Curviloft: 2023-08-20 17:08:32 +0200
        Curvizard: 2023-08-20 17:06:54 +0200
        FredoScale: 2023-08-20 17:08:06 +0200
        JointPushPull: 2023-08-20 17:09:24 +0200
        PieBeta: 2022-05-15 12:45:17 +0200
        RoundCorner: 2023-08-20 17:10:03 +0200
        ThruPaint: 2024-06-05 13:36:52 +0200
        ToolsOnSurface: 2023-08-20 17:01:15 +0200
        TopoShaper: 2023-08-20 17:07:32 +0200
        VisuHole: 2023-08-20 17:06:03 +0200
        re
        fjs

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      • TIGT Offline
        TIG Moderator
        last edited by TIG

        Try the user-name solution I mentioned...
        PS: does the computer's name contain any non ASCII characters ?

        TIG

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        • Rich O BrienR Online
          Rich O Brien Moderator @fjsgruppe
          last edited by

          @fjsgruppe said in fredo6 licences:

          c:/users/fjschüssler/appdata/roaming/sketchup/sketchup

          Can you rename your device to not use special characters?

          Download the free D'oh Book for SketchUp 📖

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          • F Offline
            fjsgruppe
            last edited by

            Hi TIG,
            Hi Rich,
            my computer is on the company network and I'm afraid of doing something wrong - I have no idea about networks and I'll better ask our network specialist.
            I will probably be able to change the name of the local PC.

            Schöne Grüße aus Deutschland
            Franz-Josef

            TIGT 1 Reply Last reply Reply Quote 0
            • TIGT Offline
              TIG Moderator @fjsgruppe
              last edited by

              @fjsgruppe
              There are two possible places that might be tripping things up.

              One is user Windows user-name - as I explained:
              It doesn't follow Windows guidance as it contains an umlaut...
              C:/Users/fjSchüssler
              Try changing your user-name to fjSchussler or fjSchuessler ?
              It needs just ASCII characters and some limited punctuation are required

              Two is your computer-name [IT might need to address that].
              Again, the name's characters requirement is much as stated above...

              TIG

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              • F Offline
                fjsgruppe
                last edited by

                I see!
                Thanks, I do that as soon as possible and will you the results!
                re
                fjs

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                • F Offline
                  fjsgruppe
                  last edited by

                  Unfortunately ‘fjSchüssler’ is the name of the initial registration.
                  So it’s a risk and a lot of work to change that.
                  And windows seems to tolerate the ‘ü’.

                  What I found out:
                  There may be some problems with the ‘plugin manager’ and ‘Lord Of the Toolbars’[LOT].
                  Plugins activated or not activated, even deleted plugins or plugins I am sure of never integrated in LOT show up in the error message.
                  Thanks for your advise.
                  I managed to come around by storing/using some new templates.

                  re
                  fjs

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                  • F Offline
                    fjsgruppe
                    last edited by

                    Strange:
                    As a test I deleted an extension (medeek…), ended he program, started it again and SU showed an error belonging to the deleted extension!?

                    Lord Of The Toolbars
                    Some extensions are referenced in palettes but not loaded
                    c:/users/fjschüssler/appdata/roaming/sketchup/sketchup
                    2024/sketchup/plugins/medeek_project_ext/images/layout
                    Jcon [1]

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                    • F Offline
                      fjsgruppe
                      last edited by

                      Hi,
                      I changed the user-name but Sketchup wont let me change the path to the templates

                      f3c11ab4-8241-4b9b-99ce-9d217f4f8b2b-image.png

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                      • F Offline
                        fjsgruppe
                        last edited by

                        Because the path is no longer correct, Ican no longer save templates.

                        1 Reply Last reply Reply Quote 0
                        • TIGT Offline
                          TIG Moderator
                          last edited by TIG

                          Try repairing, or reinstalling SketchUp whilst in the other named user-account, that should use the correct path without the umlaut.
                          How did you change the user-name ?
                          What does Windows think your username is ?

                          TIG

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                          • F Offline
                            fjsgruppe
                            last edited by

                            Hi TiG,
                            reinstalling/repairing gives an error and installation has to be stoped.
                            See picture.
                            Program is looking for the 'Schüssler'-path.

                            re

                            image.png

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                            • F Offline
                              fjsgruppe
                              last edited by

                              And I can't store templates anymore, because SU is trying to store them under the 'Schüssler'-path too.

                              1 Reply Last reply Reply Quote 0
                              • F Offline
                                fjsgruppe
                                last edited by

                                And this is shown by windows- User:

                                image.png

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                                • TIGT Offline
                                  TIG Moderator
                                  last edited by TIG

                                  How did you rename the user-account ?
                                  Can you revert it back and make a new account 'FJS' and transfer all of your settings over to the new account ?
                                  There's lots on line about that...
                                  e.g.
                                  https://learn.microsoft.com/en-us/answers/questions/914152/link-the-new-user-profile-to-existing-user-profile

                                  TIG

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                                  • F Offline
                                    fjsgruppe
                                    last edited by

                                    I finally messed everything up.

                                    My workstation is connected to our intranet.
                                    My sketchup files are stored on a NAS.

                                    Our network-specialist opened a new user account and connected it to the intranet.
                                    He used a special program to migrate SU pro 2024 to the new user and SU seemed to be working.
                                    Later we deleted the old username.

                                    A time later malfunction started and increased.
                                    I tried some repair installations solved some problems, but couldn’t get it to work properly.
                                    Using templates became impossible, SU was unable to connect to the template path.

                                    Today I deleted SU pro 2024 and tried a complete new setup (SU deleted and admin setup). The setup stopped because of not existing files.
                                    (See the picture), must be the templates file on the no longer existing path. How the hell does SU know about that?

                                    image.png

                                    My classic version of SU pro 2021 still works but - as we forgot to migrate it to the new User before - there is the same trouble with the path to the template folder.

                                    00537b19-acb6-46c5-be4e-88955491a89b-image.png

                                    re
                                    fjs

                                    Don't worry, be happy!

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                                    • TIGT Offline
                                      TIG Moderator
                                      last edited by TIG

                                      The file: C:\Users\YOURNAME\AppData\Local\SketchUp\SketchUp 20nn\SketchUp\PrivatePreferences.json
                                      Contains the fixed path to your Templates folder, under:
                                      "File Locations": {
                                      ...
                                      "Templates": "C:\\Users\\YOURNAME\\AppData\\Roaming\\SketchUp\\SketchUp 20nn\\SketchUp\\Templates\\",
                                      ...
                                      }

                                      Note you need to use the correct user-name and SketchUp version in lieu of 20nn.
                                      If you edit that with the right name while SketchUp is closed does that improve things ??
                                      Changing a user-name does not change the underlying original user-name, and if that's happened it could confuse SketchUp when it's setting these fixed paths...
                                      If that's not fixed SketchUp might still try to reset this preferences file to what it thinks is the correct path !

                                      TIG

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                                      • F Offline
                                        fjsgruppe
                                        last edited by

                                        I was changed the json files, the path to the templates is now correct in both SU 2021 & 2024.
                                        There are no more errors reported. Thank you very much!

                                        Still - SU 2024 does not work.
                                        Registration ends in asking to ‘restart the browser’ and stops - although I am activ registated.

                                        aee6e8ba-aac5-4267-ab11-ecb46dd0c01d-image.png

                                        That seems to be a registraiton thing. I'll ask the seller.

                                        Tig: I really appreciate your help
                                        Schöne Grüße aus Deutschland
                                        fjs

                                        1 Reply Last reply Reply Quote 0
                                        • F Offline
                                          fjsgruppe
                                          last edited by

                                          I changed ...

                                          1 Reply Last reply Reply Quote 0
                                          • TIGT Offline
                                            TIG Moderator
                                            last edited by TIG

                                            So we have a solution??

                                            The remaining v2024 issue seems different ?
                                            I am not familiar with errors and messages in German...
                                            Perhaps a full re-installation of v2024 would help ?
                                            With the subsequent json file 'fix' ??

                                            TIG

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