Thank you for your hepl!!1

nuber = number

Problem solved:
There were still a nuber of json files with an incorrect path. In addition, these paths were also entered incorrectly in the registry in some places.

Re-installation log file found:

SU tries to re-install from a not existig user 'FJSCH~1'
Of course that can't work!

Hi TIG,
that json file - the first I ever opened - is really very interesting!
How did you find out about it????? Amazing!

I changed the path name of the templates-file and restored the json file.
That way the job was done.
No more (no file finding-) errors in SU pro 2021 and 2024!

I tried a full re-installation after restoring the json file.
But SU 2024 is still not willing to endup the setup procedure.
It always stops and asks me to restart my browser.
Braking up the process doesn’t show the (no file finding-) error message anymore!

Concerning the installation process I asked SU-support and the German reseller for help.

Thank you very much!

Schöne Grüße
fjs

I changed ...

I was changed the json files, the path to the templates is now correct in both SU 2021 & 2024.
There are no more errors reported. Thank you very much!

Still - SU 2024 does not work.
Registration ends in asking to ‘restart the browser’ and stops - although I am activ registated.

That seems to be a registraiton thing. I'll ask the seller.

Tig: I really appreciate your help
Schöne Grüße aus Deutschland
fjs

I finally messed everything up.

My workstation is connected to our intranet.
My sketchup files are stored on a NAS.

Our network-specialist opened a new user account and connected it to the intranet.
He used a special program to migrate SU pro 2024 to the new user and SU seemed to be working.
Later we deleted the old username.

A time later malfunction started and increased.
I tried some repair installations solved some problems, but couldn’t get it to work properly.
Using templates became impossible, SU was unable to connect to the template path.

Today I deleted SU pro 2024 and tried a complete new setup (SU deleted and admin setup). The setup stopped because of not existing files.
(See the picture), must be the templates file on the no longer existing path. How the hell does SU know about that?

My classic version of SU pro 2021 still works but - as we forgot to migrate it to the new User before - there is the same trouble with the path to the template folder.

re
fjs

Don't worry, be happy!

And this is shown by windows- User:

And I can't store templates anymore, because SU is trying to store them under the 'Schüssler'-path too.