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    Nvidia Card Causing System Freezes?

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    • Gus RG Offline
      Gus R
      last edited by

      Joe, OK, but make sure and get it replaced since you paid for it.

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      • A Offline
        anto76ny
        last edited by

        @joe wood said:

        Yeah thanmks Gus but I'm afraid of doing these things myself, I'm pretty good at swinging a hammer, but not fixing computers!

        I might just uninstall that NVid card, it was working very well without it here.

        Most likely, both video cards tried to simultaneously control the display, which is why it froze.

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        • D Offline
          deanbuckeridge
          last edited by

          Did you ever sort this issue? I have recently bought a new high spec i9 computer with a GeForce 4090 GPU. I took it back after a few days because it was constantly crashing and they haven't been able to isolate the issue after replacing cpu, gpu, motherboard and ram.

          They've just had another similar build come back from a company working in geo engineering with similar issues, and they are now asking the question whether there might be an issue with SketchUp and DDR5 ram.

          Is that something you looked at?

          Joe WoodJ 1 Reply Last reply Reply Quote 0
          • Joe WoodJ Offline
            Joe Wood @deanbuckeridge
            last edited by

            @deanbuckeridge we just took out the nvidia card and it runs OK but still issues so I'm getting a new computer in about a week, no idea what was wrong but it is a refurbished machine.

            Joe Wood
            woodsshop.com/

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            • D Offline
              deanbuckeridge @Joe Wood
              last edited by

              @Joe-Wood The shop solved my problem, changed the motherboard to a different type. Exactly what that fixed they could not say, just that there must have been an incompatibility somewhere.

              Bryan KB 1 Reply Last reply Reply Quote 0
              • Bryan KB Offline
                Bryan K @deanbuckeridge
                last edited by Bryan K

                @deanbuckeridge said in Nvidia Card Causing System Freezes?:

                @Joe-Wood The shop solved my problem, changed the motherboard to a different type. Exactly what that fixed they could not say, just that there must have been an incompatibility somewhere.

                Component compatibility issues are a rabbit hole.

                Often, two GPUs from different makers do not play nice together. In your case, it sounded like the motherboard was causing the issue. If that did solve it long term, than the issue with the motherboard could been many things. Bad from factory, not compatibile for those two GPUs running at the same time, bad bus I/O handling and so on.

                Glad to hear it was fixed.

                See my portfolio at https://delphiscousin.blogspot.com/

                Joe WoodJ 1 Reply Last reply Reply Quote 0
                • Joe WoodJ Offline
                  Joe Wood @Bryan K
                  last edited by

                  @Bryan-K well not completely fixed so I'm just getting a new puter, this time from the factory and not refurbished!

                  Joe Wood
                  woodsshop.com/

                  G 1 Reply Last reply Reply Quote 1
                  • G Offline
                    Glenn at home @Joe Wood
                    last edited by

                    @Joe-Wood Sorry to hear about your troubles Joe. I only advise for people who are pretty good with technology in getting refurb systems. 8 out of 10 times they are usually good deals but issues can come up. My last home box was a Dell refurb from NewEgg.com and it was rock solid for 6 years. It was a base unit and I added in ssd and graphics card but I am confident in my abilities to do so. I hope your new system works better for you. Thanks for sharing your designs as well.

                    SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

                    Joe WoodJ 1 Reply Last reply Reply Quote 0
                    • Joe WoodJ Offline
                      Joe Wood @Glenn at home
                      last edited by

                      @Glenn-at-home was it Yor who recommended it?!

                      yeah what a hassle, kept throwing money at it with a local tech,

                      but don't feel too bad about it! πŸ™‚ Just joking ..

                      Joe Wood
                      woodsshop.com/

                      G 1 Reply Last reply Reply Quote 1
                      • G Offline
                        Glenn at home @Joe Wood
                        last edited by

                        @Joe-Wood Oops, I might have and if I did I'm sorry. πŸ˜‰

                        SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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