sketchucation logo sketchucation
    • Login
    โ„น๏ธ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    Latest pc woes.

    Scheduled Pinned Locked Moved SketchUp Discussions
    28 Posts 6 Posters 0 Views 6 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R Offline
      rv1974
      last edited by

      No slowdowns on W11 whatsoever.
      @rich The rug really tied the room together

      1 Reply Last reply Reply Quote 0
      • Mike AmosM Offline
        Mike Amos
        last edited by

        CPU 13 gen intel i5 13600l 3.5ghz

        64.0 gb RAM

        NVIDIA GeForce RTX 3080

        Dedicated VRAM 10240 mb

        I did find out they stiffed me on the second SSD, putting an HDD in its place.

        Sorry, switched my cell off at the door, the grey cell.

        1 Reply Last reply Reply Quote 0
        • Mike AmosM Offline
          Mike Amos
          last edited by

          Gus, did all that numerous times.

          Just tried another reinstall and the same result.

          2022 will open new files but is still slow dealing with geometry, simple stuff like drawing a line takes several seconds.

          Pain in the butt and I have new issues with render software just for giggles.

          Must be tuesday somewhere.......

          1 Reply Last reply Reply Quote 0
          • G Offline
            Glenn at home
            last edited by

            Nothing slow about my Windows 11 Pro desktop. In fact it's about the fastest PC I've ever used. Sure it's new hardware but the OS is just fast on it.

            SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

            1 Reply Last reply Reply Quote 0
            • Gus RG Offline
              Gus R
              last edited by

              Have you tried anything like "DISM /Online /Cleanup-Image /RestoreHealth" from the command prompt? Windows has a tendency to self destruct from time to time. Your rig should handle SU and Artisan 2 even with Windows 11.

              See: https://www.windowscentral.com/software-apps/windows-11/how-to-use-dism-to-repair-local-image-on-windows-11

              www.instagram.com/gusrobatto/

              www.facebook.com/gusrobatto

              www.flickr.com/photos/gusrobatto

              1 Reply Last reply Reply Quote 0
              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                @rv1974 said:

                @rich The rug really tied the room together

                https://i.pinimg.com/originals/fc/0e/6f/fc0e6f33f9a8e784d93779bc33a0427f.jpg

                Download the free D'oh Book for SketchUp ๐Ÿ“–

                1 Reply Last reply Reply Quote 0
                • Mike AmosM Offline
                  Mike Amos
                  last edited by

                  Thanks for the suggestion, Gus. Checked and everything is in rude health.

                  1 Reply Last reply Reply Quote 0
                  • Gus RG Offline
                    Gus R
                    last edited by

                    Mike,

                    Did you try un-installing and re-installing SU 2023?

                    Are you still running 2022 and how's that working?

                    Is this happening with a specific model or even with a template?

                    www.instagram.com/gusrobatto/

                    www.facebook.com/gusrobatto

                    www.flickr.com/photos/gusrobatto

                    1 Reply Last reply Reply Quote 0
                    • Mike AmosM Offline
                      Mike Amos
                      last edited by

                      I have checked out the graphics card and all is well there, minor thing to do with reinstalling a driver.

                      I still cannot open a new file in 2023 without a crash of sketchup and even drawing a line is a pain. slow er amd slopw er.

                      I cannot clean a group or even create a group with the whole sketchup propgam freezing/unresponsive.

                      Any gems folks?

                      1 Reply Last reply Reply Quote 0
                      • Gus RG Offline
                        Gus R
                        last edited by

                        Mike,

                        Unrelated but I was getting constant crash to desktop with D5 Render 2.6 and it ended up being caused by "Turbo Mode" in BIOS. Once I disabled that the CTD's stopped.

                        What's your anti-aliasing setting in SU preferences? I set mine to 2X. It doesn't look good but it speeds up SU.

                        www.instagram.com/gusrobatto/

                        www.facebook.com/gusrobatto

                        www.flickr.com/photos/gusrobatto

                        1 Reply Last reply Reply Quote 0
                        • Mike AmosM Offline
                          Mike Amos
                          last edited by

                          Checked and Sketchup fails to respond creating a group. My old pc with half the ram and a smaller card was twice as fastr at least.

                          1 Reply Last reply Reply Quote 0
                          • Gus RG Offline
                            Gus R
                            last edited by

                            Mike,

                            Something is seriously wrong. Your rig and Windows 11 should work. I can't think of much but try:

                            1. Windows update if you haven't already. I'm sure you did that.

                            2. Get the latest Microsoft Framework. Stab in the dark.
                              https://dotnet.microsoft.com/en-us/download/dotnet-framework/thank-you/net48-web-installer

                            3. Update your BIOS to the latest.

                            4. Run MEM Check. That will take a long time.

                            5. Disable "Turbo Mode" in BIOS.

                            6. Run Chkdsk.

                            7. Get the latest firmware for any SSD's you may have.

                            www.instagram.com/gusrobatto/

                            www.facebook.com/gusrobatto

                            www.flickr.com/photos/gusrobatto

                            1 Reply Last reply Reply Quote 0
                            • Gus RG Offline
                              Gus R
                              last edited by

                              Also check performance for your CPU and Memory in Task Manager. Right click "Start" then "Task Manager" and you'll see the options on top. Make sure everything matches your hardware.

                              Then check for problem devices in Device Manager.

                              www.instagram.com/gusrobatto/

                              www.facebook.com/gusrobatto

                              www.flickr.com/photos/gusrobatto

                              1 Reply Last reply Reply Quote 0
                              • Rich O BrienR Offline
                                Rich O Brien Moderator
                                last edited by

                                Considering a browser can run SketchUp you have something preventing an installed app from functioning at its base level.

                                Its a puzzling behaviour too. One to get a pro to look at because its sounds like some bottle neck is occurring.

                                Does the behaviour happen on a vanilla SketchUp install with zero extensions active?

                                Download the free D'oh Book for SketchUp ๐Ÿ“–

                                1 Reply Last reply Reply Quote 0
                                • Mike AmosM Offline
                                  Mike Amos
                                  last edited by

                                  Thanks Gus,

                                  Appreciated.

                                  I am going to get back to the builders and give them something to think about.

                                  Yep, did those bits you mentioned on third or fourth go round but I appreciate the suggestions.

                                  I'll call them Monday now.

                                  1 Reply Last reply Reply Quote 0
                                  • Mike AmosM Offline
                                    Mike Amos
                                    last edited by

                                    Well, I spent most of last night going over firmware and bios etc.

                                    Shut the monster down at about 5:30 and waited for the morning proper to see what it would do.

                                    No idea what did the job, graphics card acceleration had been reset by windoze frequently but no idea if that had a hand in the problems. Just used difusion to see what would happen and it seemed to be OK. Result in Difusion thread.

                                    1 Reply Last reply Reply Quote 0
                                    • Mike AmosM Offline
                                      Mike Amos
                                      last edited by

                                      Still unable to open a new file in 2023. Some models that were fine on the old pc with windows 10 are impossible and slow.

                                      Bought a windoze 11 pro key so might just chance the upgrade.

                                      1 Reply Last reply Reply Quote 0
                                      • TIGT Offline
                                        TIG Moderator
                                        last edited by

                                        When you installed SketchUp on your new PC did you select its installer's exe file icon [in Downloads] and right-click > context-menu > Run as administrator ?
                                        If not then ensure SketchUp/Layout are not running, and do it now, when prompted choose 'Repair'.
                                        It will set all permissions properly.
                                        It should not affect any installed extensions etc...
                                        Double-clicking on an exe file to install it [i.e. Run it] is not the same as doing it properly, even if you have admin-powers.
                                        Doing it the wrong way can result in all kinds of unpredictable and weird issues - often about file/folder permissions etc...
                                        It won't hurt to try it...

                                        TIG

                                        1 Reply Last reply Reply Quote 0
                                        • Mike AmosM Offline
                                          Mike Amos
                                          last edited by

                                          Always installed as admin, nevver double clicked.

                                          Done numerous repairs too.

                                          I know, there will always be files that are a pain in the seat but the duesnberg I rendered on my old pc (16gb REAM and 2gb Graphics card) handled the model fine and allowd for sub division of surfaces, cleanup etc. https://sketchucation.com/forums/viewtopic.php?f=81&t=73039&hilit=+dusenberg

                                          This monster cannot even load the file cleanly.

                                          Funnily enough the model just leaded in 2023 on the new machine and is in the process of cleaning. Only 1237 hours plus to go.

                                          The behaviour is odd, random and entirely pile poking.

                                          1 Reply Last reply Reply Quote 0
                                          • Mike AmosM Offline
                                            Mike Amos
                                            last edited by

                                            I am obviously on too mcu whoopy juice, the new file opening is 2022, NOT 2023.

                                            Not sure how I get through to chilblast, they are vehement the pc is fine.

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 1 / 2
                                            • First post
                                              Last post
                                            Buy SketchPlus
                                            Buy SUbD
                                            Buy WrapR
                                            Buy eBook
                                            Buy Modelur
                                            Buy Vertex Tools
                                            Buy SketchCuisine
                                            Buy FormFonts

                                            Advertisement