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    • Mike AmosM Offline
      Mike Amos
      last edited by

      I have been informed by chillblast and mendit, their repair consultants that sketchup is just slow on windoze 11.

      No idea why that would be the case and nobody here mentioning it.

      Artisan 2 fails to run and most of the time crashes sketchup.

      I think it is an excuse.

      Any pointers?

      V2023 AND V2022.

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      • Mike AmosM Offline
        Mike Amos
        last edited by

        Try this model download folks, worked finr on the old pc.

        Link Preview Image
        1933 Duesenberg SJ Speedster - Wire Wheels Club

        Free 1933 Duesenberg SJ Speedster 3D model.

        favicon

        (wirewheelsclub.com)

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        • Rich O BrienR Offline
          Rich O Brien Moderator
          last edited by

          I run SketchUp 2022 and 2023 on Windows 11 and encounter no performance issues other than its own limitations.

          Also Artisan 2 is fine for me. I can crash SketchUp if I intentionally ask something of it that is just too intensive. But the same an be said of any software that opens files.

          You are omitting info like GPU/CPU, RAM etc...

          I'm running nVidia 3070, 16GB RAM and AMD Ryzen 9 5900HX and would confidently say SketchUp works fine. It's definitely not gotten worse.

          Download the free D'oh Book for SketchUp πŸ“–

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          • R Offline
            rv1974
            last edited by

            No slowdowns on W11 whatsoever.
            @rich The rug really tied the room together

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            • Mike AmosM Offline
              Mike Amos
              last edited by

              CPU 13 gen intel i5 13600l 3.5ghz

              64.0 gb RAM

              NVIDIA GeForce RTX 3080

              Dedicated VRAM 10240 mb

              I did find out they stiffed me on the second SSD, putting an HDD in its place.

              Sorry, switched my cell off at the door, the grey cell.

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              • Mike AmosM Offline
                Mike Amos
                last edited by

                Gus, did all that numerous times.

                Just tried another reinstall and the same result.

                2022 will open new files but is still slow dealing with geometry, simple stuff like drawing a line takes several seconds.

                Pain in the butt and I have new issues with render software just for giggles.

                Must be tuesday somewhere.......

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                • G Offline
                  Glenn at home
                  last edited by

                  Nothing slow about my Windows 11 Pro desktop. In fact it's about the fastest PC I've ever used. Sure it's new hardware but the OS is just fast on it.

                  SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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                  • Gus RG Offline
                    Gus R
                    last edited by

                    Have you tried anything like "DISM /Online /Cleanup-Image /RestoreHealth" from the command prompt? Windows has a tendency to self destruct from time to time. Your rig should handle SU and Artisan 2 even with Windows 11.

                    See: https://www.windowscentral.com/software-apps/windows-11/how-to-use-dism-to-repair-local-image-on-windows-11

                    www.instagram.com/gusrobatto/

                    www.facebook.com/gusrobatto

                    www.flickr.com/photos/gusrobatto

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                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      @rv1974 said:

                      @rich The rug really tied the room together

                      https://i.pinimg.com/originals/fc/0e/6f/fc0e6f33f9a8e784d93779bc33a0427f.jpg

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • Mike AmosM Offline
                        Mike Amos
                        last edited by

                        Thanks for the suggestion, Gus. Checked and everything is in rude health.

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                        • Gus RG Offline
                          Gus R
                          last edited by

                          Mike,

                          Did you try un-installing and re-installing SU 2023?

                          Are you still running 2022 and how's that working?

                          Is this happening with a specific model or even with a template?

                          www.instagram.com/gusrobatto/

                          www.facebook.com/gusrobatto

                          www.flickr.com/photos/gusrobatto

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                          • Mike AmosM Offline
                            Mike Amos
                            last edited by

                            I have checked out the graphics card and all is well there, minor thing to do with reinstalling a driver.

                            I still cannot open a new file in 2023 without a crash of sketchup and even drawing a line is a pain. slow er amd slopw er.

                            I cannot clean a group or even create a group with the whole sketchup propgam freezing/unresponsive.

                            Any gems folks?

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                            • Gus RG Offline
                              Gus R
                              last edited by

                              Mike,

                              Unrelated but I was getting constant crash to desktop with D5 Render 2.6 and it ended up being caused by "Turbo Mode" in BIOS. Once I disabled that the CTD's stopped.

                              What's your anti-aliasing setting in SU preferences? I set mine to 2X. It doesn't look good but it speeds up SU.

                              www.instagram.com/gusrobatto/

                              www.facebook.com/gusrobatto

                              www.flickr.com/photos/gusrobatto

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                              • Mike AmosM Offline
                                Mike Amos
                                last edited by

                                Checked and Sketchup fails to respond creating a group. My old pc with half the ram and a smaller card was twice as fastr at least.

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                                • Gus RG Offline
                                  Gus R
                                  last edited by

                                  Mike,

                                  Something is seriously wrong. Your rig and Windows 11 should work. I can't think of much but try:

                                  1. Windows update if you haven't already. I'm sure you did that.

                                  2. Get the latest Microsoft Framework. Stab in the dark.
                                    https://dotnet.microsoft.com/en-us/download/dotnet-framework/thank-you/net48-web-installer

                                  3. Update your BIOS to the latest.

                                  4. Run MEM Check. That will take a long time.

                                  5. Disable "Turbo Mode" in BIOS.

                                  6. Run Chkdsk.

                                  7. Get the latest firmware for any SSD's you may have.

                                  www.instagram.com/gusrobatto/

                                  www.facebook.com/gusrobatto

                                  www.flickr.com/photos/gusrobatto

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                                  • Gus RG Offline
                                    Gus R
                                    last edited by

                                    Also check performance for your CPU and Memory in Task Manager. Right click "Start" then "Task Manager" and you'll see the options on top. Make sure everything matches your hardware.

                                    Then check for problem devices in Device Manager.

                                    www.instagram.com/gusrobatto/

                                    www.facebook.com/gusrobatto

                                    www.flickr.com/photos/gusrobatto

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                                    • Rich O BrienR Offline
                                      Rich O Brien Moderator
                                      last edited by

                                      Considering a browser can run SketchUp you have something preventing an installed app from functioning at its base level.

                                      Its a puzzling behaviour too. One to get a pro to look at because its sounds like some bottle neck is occurring.

                                      Does the behaviour happen on a vanilla SketchUp install with zero extensions active?

                                      Download the free D'oh Book for SketchUp πŸ“–

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                                      • Mike AmosM Offline
                                        Mike Amos
                                        last edited by

                                        Thanks Gus,

                                        Appreciated.

                                        I am going to get back to the builders and give them something to think about.

                                        Yep, did those bits you mentioned on third or fourth go round but I appreciate the suggestions.

                                        I'll call them Monday now.

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                                        • Mike AmosM Offline
                                          Mike Amos
                                          last edited by

                                          Well, I spent most of last night going over firmware and bios etc.

                                          Shut the monster down at about 5:30 and waited for the morning proper to see what it would do.

                                          No idea what did the job, graphics card acceleration had been reset by windoze frequently but no idea if that had a hand in the problems. Just used difusion to see what would happen and it seemed to be OK. Result in Difusion thread.

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                                          • Mike AmosM Offline
                                            Mike Amos
                                            last edited by

                                            Still unable to open a new file in 2023. Some models that were fine on the old pc with windows 10 are impossible and slow.

                                            Bought a windoze 11 pro key so might just chance the upgrade.

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