SCFLicense: Extension Licensing on Sketchucation
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The payment system is not working. Trying for 2 days now...
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@eyeball said:
The payment system is not working. Trying for 2 days now...
The system is PayPal. Can you give us a bit more info other than 'not working' ?
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On my end there is an option to pay with Debit Card, and that's what I did. I paid and nothing happened. A friend of mine tried too and didn't work.
Thank you for the reply! I believe it will be fixed soon. -
Hi, is-it possible to have a receipt for the purchase of the license or a way to find the receipt for the purchase?
Thank you
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Hi,
If your purchase was in the last few weeks then invoices are available at https://sketchucation.com/webshop/my-licences.php
Otherwise send an email to support@sketchucation.com and we can lookup your purchase
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@einstein said:
The instruction PDF is not very clear at the beginning. It says:
"Licensed extensions have a License... menu."
but it's not explained where the menu is. I finally figured out that I have to go to Tools > Fredo6 Collection > Fredo Corner (or other plugin) > License, but this could be stated in the doc. That's my little suggestion.Thanks. I could not figure this out either.
This works.
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Hi, I purchased the Fredo6Bundle2022 but seems I have problem in validate the licenses. What file should I look for and where do I can get it? Please advise. Thank you
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@mrkay said:
Hi, I purchased the Fredo6Bundle2022 but seems I have problem in validate the licenses. What file should I look for and where do I can get it? Please advise. Thank you
Firts, you should make sure you have installed the latest version of Sketchucation ExtensionStore and of LibFredo6.
You should also read the instructions in the first post of this thread.
What kind of 'problems' do you have?
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Hi, I purchased the Fredo6Bundle2022 but unfortunately Curviloft is expired, Tools On Surface doesn't run at all. Please advice.
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@mrkay said:
Hi, I purchased the Fredo6Bundle2022 but unfortunately Curviloft is expired, Tools On Surface doesn't run at all. Please advice.
You just need to purchase a license now.
Go to menu Tools > Fredo6 Collection > Curviloft > License.... and click on the button "Obtain License". You can purchase individual license for each plugin, or the bundle for 8 plugins.You can also use the following link for accessing directly the Purchase page of Curviloft.
https://sketchucation.com/purchase-smart.php?plugin=Curviloft
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@mrkay said:
Hi, I purchased the Fredo6Bundle2022 but seems I have problem in validate the licenses. What file should I look for and where do I can get it? Please advise. Thank you
Your payment is in a pending state at PayPal. I would advise you to contact either PayPal or your bank to see why it will not release funds to complete the purchase.
When PayPal places a payment into a pending state it means no one has received the money so we cannot complete the transaction.
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I'm having exactly the same problems, when I try to download my Fredo Corner license files, they're all 0 bytes in size. Any advice?
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@zephyrusblue said:
....when I try to download my Fredo Corner license files, they're all 0 bytes in size. Any advice?
I have checked your licences and I can see you have purchased FredoCorner PERPETUAL and FredoCorner RUSH. As I see in both cases you have - probably accidentally - added an invalid character to your email address and this prevented our system to properly generate your licences.
Now I have manually fixed your FredoCorner PERPETUAL licence so you should be able to download it from your My Licences page.
If you want your RUSH licence refunded, please write to our support email address
support[at]sketchucation.comand refer to this post. If you prefer to receive your RUSH licence, let me know and I will fix it manually. -
@gĂĄbor said:
@zephyrusblue said:
....when I try to download my Fredo Corner license files, they're all 0 bytes in size. Any advice?
I have checked your licences and I can see you have purchased FredoCorner PERPETUAL and FredoCorner RUSH. As I see in both cases you have - probably accidentally - added an invalid character to your email address and this prevented our system to properly generate your licences.
Now I have manually fixed your FredoCorner PERPETUAL licence so you should be able to download it from your My Licences page.
If you want your RUSH licence refunded, please write to our support email address
support[at]sketchucation.comand refer to this post. If you prefer to receive your RUSH licence, let me know and I will fix it manually.Thanks for your assistance thus far. Now onto the next problem. I've tried to validate the new license provided, and one of the three available 'seats' is now noted as being taken on 'my' Sketchucation license page.
Unfortunately that's the end of the success story as the plugin still refuses to cooperate, it merely quickly checks, and then, having done so, it intransigently sits there in its un-validated state.
I don't have any firewall rules preventing Sketchup connecting to the internet and would deeply appreciate any further insight you might have before my frustration gets the better of me and this laptop becomes a frisbee.
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@zephyrusblue said:
Unfortunately that's the end of the success story as the plugin still refuses to cooperate, it merely quickly checks, and then, having done so, it intransigently sits there in its un-validated state.
Could you please go to Extensions / SketchUcation / SCFLicence::Global status at your SketchUp menu and in the upcoming popup select "details" for your FredoCorner plugin. Please send a screenshot of the details popup. Also: Did you get any error messages on activation? If yes, could you tell us what kind of error message did you get?
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Hi, If I buy twice will the seats become 6? as I don't want to create another account to buy.
Thanks
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@wowdesign said:
Hi, If I buy twice will the seats become 6? as I don't want to create another account to buy.
You do not need 2 accounts to buy 2 licences.
If you buy twice, you will receive 2 licences. Each licence will have as many seats as you have selected at the sales page. (e.g.: Fredo6 has licences with 3, 30 and 60 seats).
If you buy 2 licnces with 3 seats each then you will have overall 2 X 3 = 6 seats.
Though at your "My licences" page your 2 licences will be dispayed separately.
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I purchased a license for RoundCorner last April 27, 2022
I was able to use it but now it says Trial Period Expired and need to get a License.
How will I get my License back??? -
What does the license actually buy? I just got a license and received no email, do we have to pay for a membership license as well as every single plugin additionally? I thought some plugins were free with paying for the membership, I dont know how you expect students to pay 15 dollars a month for membership and then each plugin for 10 20 dollars a pop. If this is the case I would like a refund.
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@dovachin said:
What does the license actually buy? I just got a license and received no email, do we have to pay for a membership license as well as every single plugin additionally? I thought some plugins were free with paying for the membership, I dont know how you expect students to pay 15 dollars a month for membership and then each plugin for 10 20 dollars a pop. If this is the case I would like a refund.
Many questions....
I think you are a bit confused between license and membership. Membership offers discounts and free sketchup related content.
There's no monthly charge for licenses. You pay for a license and you get a perpetual license.
If you go to https://sketchucation.com/webshop/my-licences.php you can see your purchase license files.
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