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    SCFLicense: Extension Licensing on Sketchucation

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    • Dave RD Offline
      Dave R
      last edited by

      @fm63110 said:

      By selecting the file in return I have a dialog box which tells me to verify that I have activated the correct file.
      What's going on ?

      Which extension are you trying to validate the license for?

      The most common reason we are seeing for this message is users trying to apply the license for Round Corner to FredoCorner. They are different tools and require different licenses. The license bundle include a license for RoundCorner. The license for FredoCorner is sold separately.

      Etaoin Shrdlu

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      • ErikoneE Offline
        Erikone
        last edited by

        Hi, today I purchased the license and successfully activated 2 plugins on the first attempt (RoundCorner and JointPushPull) but I had many problems activating Curviloft. Reading the forum posts I followed the instructions asking to try to delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" file from the PC and try again to activate the licenses. After several attempts I succeeded but I realized that all the places were occupied and while releasing on this pc all the licenses in my Sketcheducation profile I still find myself occupied some places for other plugins. From the license management page of my profile I can't do it and so I wanted to ask you: is there a way to "reset" the situation in order to free up places for the use of these plugins on my other PCs? And again: why even though I tried the activation always on the same PC, the HW ID is different? Sorry my english but i had my italian translated to Google. Thank you


        Appunti10.jpg

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        • F Offline
          fm63110
          last edited by

          to the attention of Fredo6

          I sent a message yesterday to tell you that the documents attached to the license purchase confirmation email are not working. In fact, it's RoundCorner's that doesn't work. I have the sketchup 2022 version. Is RoundCorner compatible with this version of sketchup.
          If so, please send me a working license.

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          • TIGT Offline
            TIG Moderator
            last edited by

            I'm sure Fredo will reply.

            But some points that might help in the interim...

            Are you confusing Fredo's RoundCorner and his FredoCorner extensions and licenses - they are separate tools and licensed separately too...

            Everything works fine in v2022...

            Have you installed the latest versions of the SketchUcation Toolset [v4.2.8] which contains the latest SCFlicensing codes ?
            Have you also installed the latest Lib Fredo ?

            TIG

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            • G Offline
              genlin1992
              last edited by

              Downloaded Fredo for jointpushpull 20 minutes for the first time. Initially had a problem loading LibFredo6 extension after getting jointpushpull.
              When LibFredo6 finally loaded, it came up with the expired license message - expired 31 mar 2022. But I only loaded it for the first time!!! It seems harsh to pay for the license when I don't even know whether this thing will work for me (not fredo itself but using joint push pull in my situation...

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              • TIGT Offline
                TIG Moderator
                last edited by

                This kind of error suggests that you do not have the latest SCFlicensing system installed.
                Install the latest SketchUcation toolset from the PluginStore.
                This will also include the newest SCFlicensing software.
                Restart SketchUp to ensure everything gets synced...

                Try again and the error should have been resolved ?

                TIG

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                • R Offline
                  risenknight
                  last edited by

                  Hi fredo, great plug in as always!

                  i've got a problem with releasing the licensing, though. i've already released the licensing on one computer, as i'm planning to change my computer to a new one, but the seats' still taken... please see attachment

                  just to note, i was just releasing the license, so maybe it will take time to see the changes. will be updating if the seat number is updated later on, thank you in advance


                  Screenshot 2022-06-02 164332.jpg

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                  • I Offline
                    inji jeong
                    last edited by

                    Hi again.
                    I bought bundle. and I want to activate but It doesn't work.

                    whenever I click ' Validate License', there is an Error like below.

                    Error in the License Validation
                    Request to Sketchucation : ERROR_A04
                    Wrong Signature File - You nay have changed the computer name
                    It is advised to erase the signature file and revalidate
                    Do you want to open the folder containing the signature file?

                    I've tried deleting (SCFLicenseSignature - DO NOT MODIFY OR DELETE) file as I read in some posts, with no results.
                    and It makes 'B03' error......

                    Please help me how to solve it . Thanks.

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      The initial error shows it could not decode the signature file.
                      Did you install the newest version of the SketchUcation Toolset [v4.2.9], which also includes the current licensing code ?
                      Have you installed the latest Lib Fredo ?
                      Have you restarted SketchUp after the installations to sync everything ?

                      It might be having issues with your computer's name ?
                      Does it contain any characters that are not simple ASCII letters and numbers ?
                      This goes against Microsoft's guidance and can cause other apps issues...

                      Have you tried repairing the Windows installation - it will affect nothing you might have customized...
                      Close SketchUp etc.
                      Find the SketchUp installer's exe file - usually in your Downloads folder...
                      Select the installer's exe file's icon, right-click > context-menu > "Run as administrator"
                      When prompted choose "Repair"
                      This should reset all permissions properly...

                      I'm sure Fredo will also have some ideas and reply too...

                      TIG

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                      • fredo6F Offline
                        fredo6
                        last edited by

                        @inji jeong said:

                        I've tried deleting (SCFLicenseSignature - DO NOT MODIFY OR DELETE) file as I read in some posts, with no results.
                        and It makes 'B03' error......

                        Most likely, you have a COMPUTER NAME with some diacritic charcaters (i.e. non-ascii), which creates many problems (and not just to my plugins). Could you change the COMPUTER NAME, erase the signature file and try again.

                        Fredo

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                        • R Offline
                          r4tm
                          last edited by

                          Hey Fredo,

                          I've been having computer issues and had to facotry reset a few times, each time reinstalling fredo corner. Im now up to my seat limit and cant release them because ive reset the computer.
                          Could you clear all the seats so I can reinstall please.
                          Thanks in advance.

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                          • S Offline
                            SakinaBhuriwala
                            last edited by

                            I have just downloaded round corner but its say license is required. What is wrong ?

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                            • Dave RD Offline
                              Dave R
                              last edited by

                              @sakinabhuriwala said:

                              I have just downloaded round corner but its say license is required. What is wrong ?

                              RoundCorner requires a license. See: https://sketchucation.com/forums/viewtopic.php?f=323&t=20485

                              You'll also need the current version of LibFredo6 and the Sketchucation Extension Store.

                              Etaoin Shrdlu

                              %

                              (THERE'S NO PLACE LIKE)

                              G28 X0.0 Y0.0 Z0.0

                              M30

                              %

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                              • C Offline
                                clausgs
                                last edited by

                                HI
                                After using this plugin for some time, this morning its stopped working.
                                I tried to delete the signature file, but still the same problem.
                                And i do not want to change my device name,,, I have other stuff that is depending on this.
                                So what to do now ?

                                Screenshot 2022-06-08 091817.jpg

                                Screenshot 2022-06-08 091751.jpg

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                                • G Offline
                                  Gábor
                                  last edited by

                                  Hi Clausgs,

                                  Could you please PM me your signature file for further analysis and also your computer's name?

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                                  • E Offline
                                    EyeBall
                                    last edited by

                                    The payment system is not working. Trying for 2 days now... 😍

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                                    • Rich O BrienR Offline
                                      Rich O Brien Moderator
                                      last edited by

                                      @eyeball said:

                                      The payment system is not working. Trying for 2 days now... 😍

                                      The system is PayPal. Can you give us a bit more info other than 'not working' ?

                                      Download the free D'oh Book for SketchUp 📖

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                                      • E Offline
                                        EyeBall
                                        last edited by

                                        On my end there is an option to pay with Debit Card, and that's what I did. I paid and nothing happened. A friend of mine tried too and didn't work.
                                        Thank you for the reply! I believe it will be fixed soon.

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                                        • M Offline
                                          matt_bln
                                          last edited by

                                          Hi, is-it possible to have a receipt for the purchase of the license or a way to find the receipt for the purchase?

                                          Thank you

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                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator
                                            last edited by

                                            Hi,

                                            If your purchase was in the last few weeks then invoices are available at https://sketchucation.com/webshop/my-licences.php

                                            Otherwise send an email to support@sketchucation.com and we can lookup your purchase

                                            Download the free D'oh Book for SketchUp 📖

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