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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator @celestinf
      last edited by

      @celestinf said in SCFLicense: Extension Licensing on Sketchucation:

      Sketchucation ExtensionStore: 4.3.0

      Please update Sketchucation Tools to v 4.4.1

      Launch using Extensions > Sketchucation > ExtensionStore or via toolbar icon

      Click Bell and update

      Restart SketchUp

      Activate License

      Download the free D'oh Book for SketchUp 📖

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      • C Offline
        chiklopes
        last edited by

        okay thanks.
        it works now.
        But also, I guess one mistake was what @TIG said. I was mixing RoundCorner with FredoCorner...
        thanks again both

        1 Reply Last reply Reply Quote 1
        • M Offline
          mohamed888
          last edited by

          I have bought a licence how ever it doesent work i just get this message
          An error occoured in comunication with sketchucation.

          please help

          Rich O BrienR 1 Reply Last reply Reply Quote 0
          • Rich O BrienR Offline
            Rich O Brien Moderator @mohamed888
            last edited by

            @mohamed888 said in SCFLicense: Extension Licensing on Sketchucation:

            I have bought a licence how ever it doesent work i just get this message
            An error occoured in comunication with sketchucation.

            please help

            Link Preview Image
            SCFLicense: Extension Licensing on Sketchucation

            @Lprawita That is your network blocking access to our server. Please whitelist *.sketchucation.com or activate on a less strict network

            favicon

            sketchucation (community.sketchucation.com)

            Download the free D'oh Book for SketchUp 📖

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              mohamed888 @Rich O Brien
              last edited by

              @Rich-O-Brien
              how can i do that

              Rich O BrienR 1 Reply Last reply Reply Quote 0
              • Rich O BrienR Offline
                Rich O Brien Moderator @mohamed888
                last edited by

                @mohamed888 Either in your firewall or your networks policy settings

                Its a client side restriction you are facing that's impossible for us to circumvent. You need to find whether its software, hardware or policy related. Our server is up and activating licenses.

                Download the free D'oh Book for SketchUp 📖

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  mohamed888 @Rich O Brien
                  last edited by

                  @Rich-O-Brien
                  thank you problem solve
                  i see the problem repeated a lot in the community here
                  i recommend this video https://youtu.be/UKfcCpoYH5I

                  1 Reply Last reply Reply Quote 1
                  • C Offline
                    celestinf @celestinf
                    last edited by Rich O Brien

                    @celestinf
                    Salut afin de dire ce que j'ai fais. J'ai totalement desinstallé sketchup et supprimé l'ensemble des fichiers dans le roaming.... Après ré-installation, j'ai tout téléchargé depuis votre site sans utiliser ou copier les fichiers que j'avais sauvegardé et cela refonctionne correctement merci du temps passé.
                    Bonne journée

                    Hi in order to say what I did. I totally uninstalled sketchup and deleted all the files in the roaming.... After re-installation, I downloaded everything from your site without using or copying the files I had saved and it works properly again thanks for the time spent. Have a nice day

                    1 Reply Last reply Reply Quote 1
                    • F Offline
                      frajo
                      last edited by Rich O Brien

                      Ich habe am 12.11.24 eine Lizenz für das 50 Dollar inkl FAT ca 60 Dollar Fredo Paket ausgewählt und per PayPal bezahlt. Der Bezahlvorgang lief ohne Probleme. Heute sehe ich, dass PayPal die Zahlung abgelehnt hat. Haben Sie eine Ahnung warum?
                      Andere Zahlungen am gleichen Tag auf deutsche Konten liefen ohne Probleme.
                      Grüße Franz

                      I selected a license for the 50 dollar incl. VAT approx. 60 dollar Fredo package on 12.11.24 and paid via PayPal. The payment process went without any problems. Today I see that PayPal declined the payment. Do you have any idea why? Other payments on the same day to German accounts went without any problems. Greetings Franz

                      Rich O BrienR 1 Reply Last reply Reply Quote 1
                      • Rich O BrienR Offline
                        Rich O Brien Moderator @frajo
                        last edited by Rich O Brien

                        @frajo Sometimes banks will initiate the charge but when it comes to authorising it doesn't complete for any number of reasons.

                        In some instances there some third party that sits between your account and PayPal. For instance we see in Poland there's a third party called P24 that Polish visitiors use for online payments. 9/10 these fail because they are authorised payment processors that we use.

                        So if you have some type third party banking solution that you use to purchase items I would use our Stripe payment processor. It is more bank friendly in some cases than PayPal.

                        2aeb9d11-c4e4-4d3b-a098-cb37c4cbbcdc-image.png

                        Download the free D'oh Book for SketchUp 📖

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                        • M Offline
                          Mike Backman
                          last edited by

                          Thru paint does not show up in "my licenses"

                          4ef5b138-9e94-4740-beae-d97ee3127b93-image.png

                          Rich O BrienR 1 Reply Last reply Reply Quote 0
                          • Rich O BrienR Offline
                            Rich O Brien Moderator @Mike Backman
                            last edited by

                            @Mike-Backman When did you purchase a license? Do you have multiple accounts?

                            Download the free D'oh Book for SketchUp 📖

                            1 Reply Last reply Reply Quote 0
                            • F Offline
                              FERREIRA DOS SANTOS Newcomers
                              last edited by

                              Olá!
                              Já adquiri a compra da licença e estou no aguardo da ativação da mesma.

                              Rich O BrienR 1 Reply Last reply Reply Quote 0
                              • Rich O BrienR Offline
                                Rich O Brien Moderator @FERREIRA DOS SANTOS
                                last edited by

                                @FERREIRA-DOS-SANTOS said in SCFLicense: Extension Licensing on Sketchucation:

                                Olá!
                                Já adquiri a compra da licença e estou no aguardo da ativação da mesma.

                                Hello! I have already purchased the license purchase and am waiting for it to be activated.

                                Licenses are at https://sketchucation.com/webshop/my-licences.php

                                Download the free D'oh Book for SketchUp 📖

                                1 Reply Last reply Reply Quote 0
                                • P Offline
                                  Prorab
                                  last edited by

                                  Hellow. I need help. "computer name mismatch it is advised to erase the Signature file and revalidate".Снимок экрана 2024-11-22 170645.png / Please. Help me

                                  Rich O BrienR 1 Reply Last reply Reply Quote 1
                                  • Rich O BrienR Offline
                                    Rich O Brien Moderator @Prorab
                                    last edited by

                                    @Prorab I would click Yes/OK to open the folder where the signature file is located.

                                    Close SketchUp

                                    Delete the signature file

                                    Open SketchUp

                                    Activate License

                                    If the error repeats please check your PC name...

                                    e5daad99-8cd1-4e2a-add1-85516ea0fa76-image.png

                                    If your device name has special characters please change the device name to only use alphanumeric characters

                                    Download the free D'oh Book for SketchUp 📖

                                    P 2 Replies Last reply Reply Quote 0
                                    • P Offline
                                      Prorab @Rich O Brien
                                      last edited by

                                      @Rich-O-Brien Delete the signature file i dont know where is, Which path ? Thanks

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                                      • P Offline
                                        Prorab @Rich O Brien
                                        last edited by

                                        @Rich-O-Brien 25.png Its my fredo plugins. but missing only Fredo spline

                                        Rich O BrienR 1 Reply Last reply Reply Quote 1
                                        • Rich O BrienR Offline
                                          Rich O Brien Moderator @Prorab
                                          last edited by

                                          @Prorab What's the question?

                                          You can retrieve license files from https://sketchucation.com/webshop/my-licences.php

                                          You can activate FredoSpline using Tools > Fredo Collection > FredoSpline > License...

                                          Download the free D'oh Book for SketchUp 📖

                                          1 Reply Last reply Reply Quote 0
                                          • N Offline
                                            Nicolettepet Newcomers
                                            last edited by

                                            Hi everyone!

                                            I am in the trial version of the FredoCorner. The trial version is available untill december 10th, untill today it was working perfectly fine. But today I started working on my project and I got this message all the time, and can't click on the buttons of my toolbar anymore (without getting this message)
                                            I did all the updates, restarted sketch up, but it it still not working.

                                            Anyone knows what to do? I am thinking of buying the license, because I think the tool works pretty good, but I just don't understand why it is suddenly not working anymore (and I need to wait for my salary 🙂 ). ![alt text](Scherm­afbeelding 2024-11-25 om 23.24.46.png image url)

                                            Thank you!

                                            P 1 Reply Last reply Reply Quote 0
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