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    SCFLicense: Extension Licensing on Sketchucation

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    • B Offline
      brittico Newcomers @Rich O Brien
      last edited by

      @Rich-O-Brien I have just found out none of my Fredo Extensions are working anymore, Curvy Loft and Round Corner are Extensions which I was already working with as I bought the license but now none of them are working, they are all telling me that I need to get a license and when trying to activate I get the same message for all three extensions.

      Rich O BrienR 2 Replies Last reply Reply Quote 0
      • Rich O BrienR Offline
        Rich O Brien Moderator @brittico
        last edited by

        @brittico Please follow the steps in my previous reply.

        Download the free D'oh Book for SketchUp 📖

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        • Rich O BrienR Offline
          Rich O Brien Moderator @brittico
          last edited by

          @brittico said in SCFLicense: Extension Licensing on Sketchucation:

          when trying to activate I get the same message for all three extensions.

          Please share the error messages. If it’s network related as it has been previously please change networks or whitelist

          The more concise information you share in terms of error messages the sooner we can paint a picture of what is going on.

          Also make sure you are using the latest versions of all extensions. This can be checked in SketchUcation Tools

          Download the free D'oh Book for SketchUp 📖

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          • P Offline
            parkjh1477
            last edited by

            I have a activate problem with purchased license. anyone help me? ㅠ

            d156eb0a-0dc7-4077-8b66-725bfb505512-image.png

            TIGT 1 Reply Last reply Reply Quote 0
            • TIGT Offline
              TIG Moderator @parkjh1477
              last edited by

              @parkjh1477

              The error message means the signature file can't be read.
              You can follow the instructions and delete the file [folder opens on button click], then re-validate the licenses and see if that helps...
              This can happen if you change the name of your computer, it can also be affected if you have computer name that doesn't follow the Windows rules - e.g. the computer's name contains special characters causing issues with the licensing system saved data...
              Let us know how you get on...

              TIG

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              • P Offline
                parkjh1477 @TIG
                last edited by

                @TIG
                I tried changing the computer name, but it didn't solve the problem. However, the license for SketchUp 2021 version on the same computer works normally. Should I delete SketchUp 2021?

                1 Reply Last reply Reply Quote 0
                • P Offline
                  parkjh1477 @TIG
                  last edited by

                  @TIG
                  I tried changing the computer name, but it didn't solve the problem. However, the license for SketchUp 2021 version on the same computer works normally. Should I delete SketchUp 2021? (i'm using ver.2024)

                  TIGT 1 Reply Last reply Reply Quote 0
                  • TIGT Offline
                    TIG Moderator @parkjh1477
                    last edited by TIG

                    @parkjh1477

                    Both versions can exists side-by-side, so don't delete v2021 just yet.
                    Does your computer-name follow the Windows rules - i.e. no special characters...
                    This is a range of characters that can be considered safe:
                    Letters (a-z A-Z)
                    Digits (0-9)
                    Underscore (_)
                    Hyphen (-)
                    Space
                    Dot (.)
                    Beyond this, you just have to enforce some additional rules regarding spaces and dots. This is usually sufficient:
                    Name must contain at least one letter or number (to avoid only dots/spaces)
                    Name must start with a letter or number (to avoid leading dots/spaces)
                    Name may not end with a dot or space

                    Do you have any special characters in the computer-name OR your user-name ? - I guess you are Korean ?

                    TIG

                    P 1 Reply Last reply Reply Quote 0
                    • P Offline
                      parkjh1477 @TIG
                      last edited by

                      @TIG Yes, I am korean. I fixed my problem following your advise. Really thank you for your kindness reply. Thanks!

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                      • N Offline
                        November11 Newcomers
                        last edited by

                        FredoScale 無法使用.jpg

                        Please tell me how to solve the problem??

                        TIGT 1 Reply Last reply Reply Quote 0
                        • TIGT Offline
                          TIG Moderator @November11
                          last edited by

                          @November11
                          Follow the message's instructions on opening the folder and deleting the file.
                          You might need to rename your computer...

                          Your computer-name must follow the Windows rules - i.e. NO special characters in it...
                          This is a range of characters that can be considered safe:
                          Letters (a-z A-Z)
                          Digits (0-9)
                          Underscore (_)
                          Hyphen (-)
                          Space
                          Dot (.)
                          Beyond this, you just have to enforce some additional rules regarding spaces and dots. This is usually sufficient:
                          Name must contain at least one letter or number (to avoid only dots/spaces)
                          Name must start with a letter or number (to avoid leading dots/spaces)
                          Name may not end with a dot or space

                          Do you have any special characters in the computer-name OR your user-name ? - I guess you are Chinese ?

                          Try fixing that and restart to see if that helps...
                          Let us know how you get on...

                          TIG

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            SergioAlbelli Newcomers
                            last edited by

                            I have purchased an license last year. And when I try to use the Freddy Roundcorner Plugin. The system says, "free trail expired"?

                            Rich O BrienR TIGT 2 Replies Last reply Reply Quote 0
                            • Rich O BrienR Offline
                              Rich O Brien Moderator @SergioAlbelli
                              last edited by

                              @SergioAlbelli Please check if your extensions are updated to latest releases.

                              https://sketchucation.com/plugin/696-sketchucationtools
                              https://sketchucation.com/pluginstore?pln=LibFredo6
                              https://sketchucation.com/pluginstore?pln=Roundcorner

                              You can do this directly in SketchUp using Extensions > Sketchucation > ExtensionStore

                              Restart SketchUp after updating and then follow the licensing guide to activate: https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                              Download the free D'oh Book for SketchUp 📖

                              1 Reply Last reply Reply Quote 0
                              • TIGT Offline
                                TIG Moderator @SergioAlbelli
                                last edited by TIG

                                @SergioAlbelli
                                In addition to Rich's useful info...
                                We are assuming you have bought a license for Fredo's RoundCorner extension and not his other FredoCorner extension, whatever, then you need to save its file onto your computer and then validate it in the appropriate dialog opened from that extension's submenu in the Tools menu...
                                There are pages to help you mange your licenses as listed in this thread...
                                We need more info if you still can't resolve it...

                                TIG

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                                • A Offline
                                  ameerproxy @Rich O Brien
                                  last edited by

                                  @Rich-O-Brien

                                  Hi Rich, i tried the the method ie: to delete SCF licence and restart and activate , that timethe licence was activated ,

                                  but the issue is that i am facing now is the other fredo plugins licence was deactivate , then again i need to close and do the process

                                  at a time only one plugin can activate and ready to use

                                  Thanks

                                  A 1 Reply Last reply Reply Quote 0
                                  • A Offline
                                    ameerproxy @ameerproxy
                                    last edited by

                                    @ameerproxy

                                    For MY Information, Is the plugins need internet connection even after activated the license also , Please advise

                                    Thanks in advance

                                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                                    • Rich O BrienR Offline
                                      Rich O Brien Moderator @ameerproxy
                                      last edited by

                                      @ameerproxy said in SCFLicense: Extension Licensing on Sketchucation:

                                      @ameerproxy

                                      For MY Information, Is the plugins need internet connection even after activated the license also , Please advise

                                      Thanks in advance

                                      Licenses need an internet connection to activate. After that there is only periodic checks.

                                      In most cases the ruby console will output errors which would be useful to share to help us help you.

                                      Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command and paste the text into your reply.

                                      Download the free D'oh Book for SketchUp 📖

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                                      • M Offline
                                        MateusArq2024 Newcomers
                                        last edited by

                                        Captura de tela 2024-08-06 084156.png
                                        I already bought the license but I can't validate it, due to the erroro

                                        Rich O BrienR 1 Reply Last reply Reply Quote 1
                                        • Rich O BrienR Offline
                                          Rich O Brien Moderator @MateusArq2024
                                          last edited by

                                          @MateusArq2024 Please whitelist *.sketchucation.com or switch to a less strict network.

                                          Download the free D'oh Book for SketchUp 📖

                                          M 1 Reply Last reply Reply Quote 0
                                          • M Offline
                                            MateusArq2024 Newcomers @Rich O Brien
                                            last edited by

                                            @Rich-O-Brien thank you!

                                            1 Reply Last reply Reply Quote 1
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