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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • D Offline
      dprdesign
      last edited by

      Hi - I just purchased licenses for all of your extensions and I keep getting this message that I have exceeded the seats.


      Screenshot 2023-05-11 123233.png

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        If you visit https://sketchucation.com/webshop/my-licences.php you can see the seats you have validated on.

        Free up seats as needed

        Download the free D'oh Book for SketchUp 📖

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        • J Offline
          junphuc17945
          last edited by

          @rich o brien said:

          If you visit https://sketchucation.com/webshop/my-licences.php you can see the seats you have validated on.

          Free up seats as needed

          How can I remove a license from another pc ??

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          • J Offline
            junphuc17945
            last edited by

            @fredo6 said:

            @Snuk

            I released the 3 seats for Curviloft and the seat for FredoScale.
            So you now need to revalidate the licenses on your remaining computers.

            Fredo

            hi fredo
            can you help me release 3 stucked seat of my fredo corner ?
            thank you so much !!
            Seat ID: 18516; HW ID: BR1622557468.0S; Date of activation: 01/06/2021
            Seat ID: 18526; HW ID: TZ1622599474.0M; Date of activation: 02/06/2021
            Seat ID: 27979; HW ID: FP1649300044.0M; Date of activation: 07/04/2022

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            • J Offline
              junphuc17945
              last edited by

              can you help me release 3 stucked seats of my fredo corner ?
              thank you so much !!
              Seat ID: 18516; HW ID: BR1622557468.0S; Date of activation: 01/06/2021
              Seat ID: 18526; HW ID: TZ1622599474.0M; Date of activation: 02/06/2021
              Seat ID: 27979; HW ID: FP1649300044.0M; Date of activation: 07/04/2022

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              • fredo6F Offline
                fredo6
                last edited by

                @junphuc17945 said:

                can you help me release 3 stucked seats of my fredo corner ?
                thank you so much !!
                Seat ID: 18516; HW ID: BR1622557468.0S; Date of activation: 01/06/2021
                Seat ID: 18526; HW ID: TZ1622599474.0M; Date of activation: 02/06/2021
                Seat ID: 27979; HW ID: FP1649300044.0M; Date of activation: 07/04/2022

                This is done

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                • J Offline
                  junphuc17945
                  last edited by

                  Sorry to bother you again !!
                  Please help me release my joint push pull seat
                  Thank you so much
                  Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                  Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                  Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    @junphuc17945 said:

                    Sorry to bother you again !!
                    Please help me release my joint push pull seat

                    Can you please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste output into your reply here.

                    Download the free D'oh Book for SketchUp 📖

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                    • H Offline
                      HDandCo1
                      last edited by

                      Hello- can I get help to release my Fredo6 Rouncorner licenses that were activated on computers that I no longer have? What information is needed and where can I find it? Thanks

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                      • Rich O BrienR Offline
                        Rich O Brien Moderator
                        last edited by

                        You can manage seats at https://sketchucation.com/webshop/my-licences.php

                        There's a guide on licensing at https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                        Download the free D'oh Book for SketchUp 📖

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                        • Z Offline
                          zuosan
                          last edited by

                          The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

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                          • Z Offline
                            zuosan
                            last edited by

                            The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

                            1 Reply Last reply Reply Quote 0
                            • Z Offline
                              zuosan
                              last edited by

                              The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                Gábor
                                last edited by Gábor

                                @zuosan said:

                                The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

                                Thank you for purchasing Fredo6Bundle2022 at SketchUcation.

                                Could you please check your emails now? (Also your spam folder). Your FredoBundle licences should also be available at your "My Licences" page at https://sketchucation.com/webshop/my-licences.php.

                                The cause of the delay was that our system did not receive the purchase form data. This usually happens when the customer closes his / her browser tab or presses "back button" before PayPal redirects back to SketchUcation after completing the payment. Could you please confirm if this happened in your case or let us know any if you experienced any other abnormalities during the online purchase process.

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                                • J Offline
                                  jcclow
                                  last edited by

                                  I need to release all of my licenses as I have had to reimage my PC numerous times due to hardware issues. I currently have 2/3 licenses in use even though I don't have any active Sketchup installs except for the one I just had to reinstall. Why are some of the licenses unable to be released from the license page?

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                                  • H Offline
                                    hvd92
                                    last edited by

                                    pls help me! im forgot to unactive license roundcorner and fredocorner, now cant used license for new sketchup, how can unactive by hand or somehow?

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                                    • J Offline
                                      jaroslavz
                                      last edited by

                                      Dear Fredo. Can you please release license file from my purchase? Thank you.


                                      curviloft.png

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                                      • fredo6F Offline
                                        fredo6
                                        last edited by

                                        @jaroslavz said:

                                        Dear Fredo. Can you please release license file from my purchase? Thank you.

                                        Done

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                                        • J Offline
                                          jorge86barrios
                                          last edited by

                                          Hello, I bought the joinpush, roundcorner and other licenses that came in a package, I had to format the pc. And now it appears that I already occupy the seats, but it is the same computer that I had to format. How can I solve it?

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                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator
                                            last edited by

                                            @jorge86barrios said:

                                            Hello, I bought the joinpush, roundcorner and other licenses that came in a package, I had to format the pc. And now it appears that I already occupy the seats, but it is the same computer that I had to format. How can I solve it?

                                            Can you release seats at https://sketchucation.com/webshop/my-licences.php ?

                                            Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and paste output into your reply.

                                            Download the free D'oh Book for SketchUp 📖

                                            1 Reply Last reply Reply Quote 0
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