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    SCFLicense: Extension Licensing on Sketchucation

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    • N Offline
      natejesus
      last edited by

      I bought roundcorner. I activated it and used it. Later I run SketchUp, roundcorner isn't activated. I activate again and use it. 5 minutes later, still running the same SketchUp instance, roundcorner isn't activated again. Now I activate it, it says it's activated, but when I click roundcorner to use it, it says not activated. It is stuck in this loop.

      I am disappointed. I was willing to give my money for the roundcorner tool, but the DRM is broken and I can no longer use the tool I bought. Needless to say this does not encourage me to buy any more tools. I understand DRM is needed, but it must not get in the way of paid users and absolutely must not prevent people from using what they have paid for.

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      • X Offline
        xyhcwu
        last edited by

        I used the Fredo tool yesterday and was prompted with an expired license, I selected the purchased license radical file to activate it and it still prompted an expired license, I activated it again and again and ohhhh, Seats running out!
        I come to - https://sketchucation.com/webshop/my-licences.php
        and found no option to release them, please help me release them!!!

        •Seat ID: 93950; HW ID: TH1681976919.0A; Date of activation: 20/04/2023
        •Seat ID: 93961; HW ID: ZO1681976919.0D; Date of activation: 20/04/2023
        •Seat ID: 93991; HW ID: ST1681982550.0Z; Date of activation: 20/04/2023

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        • Dave RD Offline
          Dave R
          last edited by

          @xyhcwu said:

          I come to - https://sketchucation.com/webshop/my-licences.php
          and found no option to release them, please help me release them!!!

          Do you have the current version of the Sketchucation ExtensionStore installed? And the current version of LibFredo6? Make sure they are up to date and then restart SketchUp.

          What version of SketchUp are you using? Your profile shows 2020 Free/Make which is impossible.
          Screenshot - 4_21_2023 , 6_28_01 AM.png

          Etaoin Shrdlu

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          • fredo6F Offline
            fredo6
            last edited by

            @xyhcwu said:

            I used the Fredo tool yesterday and was prompted with an expired license, I selected the purchased license radical file to activate it and it still prompted an expired license, I activated it again and again and ohhhh, Seats running out!
            I come to - https://sketchucation.com/webshop/my-licences.php
            and found no option to release them, please help me release them!!!

            •Seat ID: 93950; HW ID: TH1681976919.0A; Date of activation: 20/04/2023
            •Seat ID: 93961; HW ID: ZO1681976919.0D; Date of activation: 20/04/2023
            •Seat ID: 93991; HW ID: ST1681982550.0Z; Date of activation: 20/04/2023

            You need to upgrade to the latest version of Sketchucation ExtensionStore (v4.3.1). You probably called the License dialog box without an Internet connection.
            I also freed up the 3 seats for ToolsOnSurface.

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            • fredo6F Offline
              fredo6
              last edited by

              @natejesus said:

              I bought roundcorner. I activated it and used it. Later I run SketchUp, roundcorner isn't activated. I activate again and use it. 5 minutes later, still running the same SketchUp instance, roundcorner isn't activated again. Now I activate it, it says it's activated, but when I click roundcorner to use it, it says not activated. It is stuck in this loop.

              Could you upgdare to the latest version of Sketchucation ExtensionStore (v4.3.1) and also make sure that you are connected to Internet when you invoke the License dialog box.

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              • X Offline
                xyhcwu
                last edited by

                @fredo6 said:

                @xyhcwu said:

                I used the Fredo tool yesterday and was prompted with an expired license, I selected the purchased license radical file to activate it and it still prompted an expired license, I activated it again and again and ohhhh, Seats running out!
                I come to - https://sketchucation.com/webshop/my-licences.php
                and found no option to release them, please help me release them!!!

                •Seat ID: 93950; HW ID: TH1681976919.0A; Date of activation: 20/04/2023
                •Seat ID: 93961; HW ID: ZO1681976919.0D; Date of activation: 20/04/2023
                •Seat ID: 93991; HW ID: ST1681982550.0Z; Date of activation: 20/04/2023

                You need to upgrade to the latest version of Sketchucation ExtensionStore (v4.3.1). You probably called the License dialog box without an Internet connection.
                I also freed up the 3 seats for ToolsOnSurface.

                I have updated to Sketchup Pro 2022.
                Sketchucation ExtensionStore (v4.3.1)
                LibFredo6_v13.9a
                Now it works fine, thanks!
                I found that when using a VPN connection, the activated license does not release itself! ❓

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                • Dave RD Offline
                  Dave R
                  last edited by

                  @xyhcwu said:

                  I found that when using a VPN connection, the activated license does not release itself! ❓

                  That shouldn't be a surpise. The license is assigned to your computer but you're using the VPN to hide your computer from the outside world so the lcense server can't see your machine.

                  Etaoin Shrdlu

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                  • fredo6F Offline
                    fredo6
                    last edited by

                    @dave r said:

                    That shouldn't be a surpise. The license is assigned to your computer but you're using the VPN to hide your computer from the outside world so the lcense server can't see your machine.

                    Actually, the server only sees a token, HW ID, which is generated randomly for the computer and not related to the true computername. The server does not 'see' machines, but just receive text messages from the computer, as any web site.

                    Instead, I think that the Sketchup Http API has some problem and may not like VPN, or more exactly, may consider that there is no connection, especially if the VPN is activated after Sketchup is started. The API tends to freeze its status when it opens Sketchup.

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                    • Dave RD Offline
                      Dave R
                      last edited by

                      SketchUp doesn't specifically support virtualized networks though. So it amounts to the same thing.

                      Etaoin Shrdlu

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                      • fredo6F Offline
                        fredo6
                        last edited by

                        @dave r said:

                        SketchUp doesn't specifically support virtualized networks though. So it amounts to the same thing.

                        I did not know that. Is this documented?

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                        • X Offline
                          xyhcwu
                          last edited by

                          @dave r said:

                          @xyhcwu said:

                          I found that when using a VPN connection, the activated license does not release itself! ❓

                          That shouldn't be a surpise. The license is assigned to your computer but you're using the VPN to hide your computer from the outside world so the lcense server can't see your machine.

                          Sorry, what I meant was that I first turned on the VPN connection and then activated the Fredo6 license, however there is no release option for this seat and it cannot release itself.
                          This resulted in several failed activations and I couldn't release them myself and had to ask Fredo to do it for me.
                          Here, the network is heavily blocked and in many cases the VPN needs to be turned on when using the computer.

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                          • A Offline
                            AbrahamMtzJ
                            last edited by

                            Hi, i'm having the same issue where it says license seats exceeded, i'm only using 2 seats in my PC and laptop, is there a way to release all seats so i can validate again.

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                            • M Offline
                              mandraget
                              last edited by

                              hi fredo, I got a problem releasing all the licenses on my office PC, can you please help me release all my licenses?

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                              • R Offline
                                Rajaveluhvf
                                last edited by

                                PLEASE HOPE TO LEARN THE CORVILOFT

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                                • H Offline
                                  hghayesh
                                  last edited by

                                  I bought a license that included Fredo corner .. but the license won;t validate , can anyone here help me fix this

                                  1 Reply Last reply Reply Quote 0
                                  • Dave RD Offline
                                    Dave R
                                    last edited by

                                    @hghayesh said:

                                    I bought a license that included Fredo corner

                                    There's only one license for FreodCorner. If you purchased the Fredo6 bundle it includes a license for Round Corner, not FredoCorner.

                                    @hghayesh said:

                                    .. but the license won;t validate , can anyone here help me fix this

                                    Do you get an error message when you try to validate it? What exactly does the message say?

                                    Your proofile indicates you are using SketchUp 2021 Free/Make. There is no such version. What version are you really using?

                                    Etaoin Shrdlu

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                                    • A Offline
                                      aneste93
                                      last edited by

                                      Hello! is this possible to install the license offline? My SketchUp has has no conection to Internet... 😞

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                                      • Rich O BrienR Offline
                                        Rich O Brien Moderator
                                        last edited by

                                        @aneste93 said:

                                        Hello! is this possible to install the license offline? My SketchUp has has no conection to Internet... 😞

                                        No, it needs to phone home to activate it.

                                        Download the free D'oh Book for SketchUp 📖

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                                        • N Offline
                                          Noor ul huda
                                          last edited by

                                          Hi,

                                          I am trying to buy the fredo6 bundle from Pakistan, but there is no option for that in the debit/credit card section. Can you provide any alternative so that I can use these tools?

                                          Thank you!

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                                          • D Offline
                                            dprdesign
                                            last edited by

                                            Hi - I just purchased licenses for all of your extensions and I keep getting this message that I have exceeded the seats.


                                            Screenshot 2023-05-11 123233.png

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