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SCFLicense: Extension Licensing on Sketchucation

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  • D Offline
    Dave R
    last edited by 22 Apr 2023, 12:13

    @xyhcwu said:

    I found that when using a VPN connection, the activated license does not release itself! ❓

    That shouldn't be a surpise. The license is assigned to your computer but you're using the VPN to hide your computer from the outside world so the lcense server can't see your machine.

    Etaoin Shrdlu

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    • F Offline
      fredo6
      last edited by 22 Apr 2023, 12:47

      @dave r said:

      That shouldn't be a surpise. The license is assigned to your computer but you're using the VPN to hide your computer from the outside world so the lcense server can't see your machine.

      Actually, the server only sees a token, HW ID, which is generated randomly for the computer and not related to the true computername. The server does not 'see' machines, but just receive text messages from the computer, as any web site.

      Instead, I think that the Sketchup Http API has some problem and may not like VPN, or more exactly, may consider that there is no connection, especially if the VPN is activated after Sketchup is started. The API tends to freeze its status when it opens Sketchup.

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      • D Offline
        Dave R
        last edited by 22 Apr 2023, 13:05

        SketchUp doesn't specifically support virtualized networks though. So it amounts to the same thing.

        Etaoin Shrdlu

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        • F Offline
          fredo6
          last edited by 22 Apr 2023, 13:39

          @dave r said:

          SketchUp doesn't specifically support virtualized networks though. So it amounts to the same thing.

          I did not know that. Is this documented?

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          • X Offline
            xyhcwu
            last edited by 23 Apr 2023, 05:34

            @dave r said:

            @xyhcwu said:

            I found that when using a VPN connection, the activated license does not release itself! ❓

            That shouldn't be a surpise. The license is assigned to your computer but you're using the VPN to hide your computer from the outside world so the lcense server can't see your machine.

            Sorry, what I meant was that I first turned on the VPN connection and then activated the Fredo6 license, however there is no release option for this seat and it cannot release itself.
            This resulted in several failed activations and I couldn't release them myself and had to ask Fredo to do it for me.
            Here, the network is heavily blocked and in many cases the VPN needs to be turned on when using the computer.

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            • A Offline
              AbrahamMtzJ
              last edited by 24 Apr 2023, 05:18

              Hi, i'm having the same issue where it says license seats exceeded, i'm only using 2 seats in my PC and laptop, is there a way to release all seats so i can validate again.

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              • M Offline
                mandraget
                last edited by 26 Apr 2023, 04:59

                hi fredo, I got a problem releasing all the licenses on my office PC, can you please help me release all my licenses?

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                • R Offline
                  Rajaveluhvf
                  last edited by 1 May 2023, 10:29

                  PLEASE HOPE TO LEARN THE CORVILOFT

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                  • H Offline
                    hghayesh
                    last edited by 3 May 2023, 18:44

                    I bought a license that included Fredo corner .. but the license won;t validate , can anyone here help me fix this

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                    • D Offline
                      Dave R
                      last edited by 3 May 2023, 19:54

                      @hghayesh said:

                      I bought a license that included Fredo corner

                      There's only one license for FreodCorner. If you purchased the Fredo6 bundle it includes a license for Round Corner, not FredoCorner.

                      @hghayesh said:

                      .. but the license won;t validate , can anyone here help me fix this

                      Do you get an error message when you try to validate it? What exactly does the message say?

                      Your proofile indicates you are using SketchUp 2021 Free/Make. There is no such version. What version are you really using?

                      Etaoin Shrdlu

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                      • A Offline
                        aneste93
                        last edited by 4 May 2023, 17:24

                        Hello! is this possible to install the license offline? My SketchUp has has no conection to Internet... 😞

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                        • R Offline
                          Rich O Brien Moderator
                          last edited by 4 May 2023, 18:56

                          @aneste93 said:

                          Hello! is this possible to install the license offline? My SketchUp has has no conection to Internet... 😞

                          No, it needs to phone home to activate it.

                          Download the free D'oh Book for SketchUp

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                          • N Offline
                            Noor ul huda
                            last edited by 6 May 2023, 13:50

                            Hi,

                            I am trying to buy the fredo6 bundle from Pakistan, but there is no option for that in the debit/credit card section. Can you provide any alternative so that I can use these tools?

                            Thank you!

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                            • D Offline
                              dprdesign
                              last edited by 11 May 2023, 16:35

                              Hi - I just purchased licenses for all of your extensions and I keep getting this message that I have exceeded the seats.


                              Screenshot 2023-05-11 123233.png

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                              • R Offline
                                Rich O Brien Moderator
                                last edited by 11 May 2023, 18:16

                                If you visit https://sketchucation.com/webshop/my-licences.php you can see the seats you have validated on.

                                Free up seats as needed

                                Download the free D'oh Book for SketchUp

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                                • J Offline
                                  junphuc17945
                                  last edited by 12 May 2023, 09:08

                                  @rich o brien said:

                                  If you visit https://sketchucation.com/webshop/my-licences.php you can see the seats you have validated on.

                                  Free up seats as needed

                                  How can I remove a license from another pc ??

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                                  • J Offline
                                    junphuc17945
                                    last edited by 12 May 2023, 09:36

                                    @fredo6 said:

                                    @Snuk

                                    I released the 3 seats for Curviloft and the seat for FredoScale.
                                    So you now need to revalidate the licenses on your remaining computers.

                                    Fredo

                                    hi fredo
                                    can you help me release 3 stucked seat of my fredo corner ?
                                    thank you so much !!
                                    Seat ID: 18516; HW ID: BR1622557468.0S; Date of activation: 01/06/2021
                                    Seat ID: 18526; HW ID: TZ1622599474.0M; Date of activation: 02/06/2021
                                    Seat ID: 27979; HW ID: FP1649300044.0M; Date of activation: 07/04/2022

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                                    • J Offline
                                      junphuc17945
                                      last edited by 12 May 2023, 09:43

                                      can you help me release 3 stucked seats of my fredo corner ?
                                      thank you so much !!
                                      Seat ID: 18516; HW ID: BR1622557468.0S; Date of activation: 01/06/2021
                                      Seat ID: 18526; HW ID: TZ1622599474.0M; Date of activation: 02/06/2021
                                      Seat ID: 27979; HW ID: FP1649300044.0M; Date of activation: 07/04/2022

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                                      • F Offline
                                        fredo6
                                        last edited by 12 May 2023, 11:30

                                        @junphuc17945 said:

                                        can you help me release 3 stucked seats of my fredo corner ?
                                        thank you so much !!
                                        Seat ID: 18516; HW ID: BR1622557468.0S; Date of activation: 01/06/2021
                                        Seat ID: 18526; HW ID: TZ1622599474.0M; Date of activation: 02/06/2021
                                        Seat ID: 27979; HW ID: FP1649300044.0M; Date of activation: 07/04/2022

                                        This is done

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                                        • J Offline
                                          junphuc17945
                                          last edited by 15 May 2023, 02:37

                                          Sorry to bother you again !!
                                          Please help me release my joint push pull seat
                                          Thank you so much
                                          Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                          Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                          Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

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