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⚠️ Libfredo 15.4b | Minor release with bugfixes and improvements Update

How to clear Load Errors

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  • M Offline
    millerjx
    last edited by 3 Oct 2020, 23:28

    When I start a new SU file I get a Load Error. How do I clear it?

    Error: #<LoadError: 126: The specified module could not be found. - c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/so/2.2/64bits/MSS_Licensing.so>
    C:/Program Files/SketchUp/SketchUp 2020/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:59:in require' C:/Program Files/SketchUp/SketchUp 2020/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:59:in require'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/profilebuilder.rbe:729:in <module:Licensing>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/profilebuilder.rbe:136:in module:ProfileBuilder3'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/profilebuilder.rbe:2:in <main>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in eval'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in require' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in block in load_source_files'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in each' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in load_source_files'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:84:in <module:ProfileBuilder3>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>'
    C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require'
    C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in <module:ProfileBuilder3>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in module:DM'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>' Error: #<NameError: uninitialized constant DM::ProfileBuilder3::Preferences::ON_MAC> c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/preferences.rbe:20:in class:Preferences'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/preferences.rbe:3:in <module:ProfileBuilder3>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/preferences.rbe:1:in <main>'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in eval' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in require'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in block in load_source_files' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in each'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in load_source_files' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:84:in module:ProfileBuilder3'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval'
    C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in module:ProfileBuilder3'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in <module:DM>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>'
    Error: #<NameError: uninitialized constant DM::ProfileBuilder3::CutOpeningSettings::ON_MAC>
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/cut_openings_setting_window.rbe:26:in <class:CutOpeningSettings>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/cut_openings_setting_window.rbe:3:in module:ProfileBuilder3'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/cut_openings_setting_window.rbe:1:in <main>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in eval'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in require' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in block in load_source_files'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in each' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in load_source_files'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:84:in <module:ProfileBuilder3>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>'
    C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require'
    C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in <module:ProfileBuilder3>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in module:DM'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>' Error: #<NameError: uninitialized constant DM::ProfileBuilder3::MarkNumbers::ON_MAC> c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/mark_numbers.rbe:20:in class:MarkNumbers'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/mark_numbers.rbe:3:in <module:ProfileBuilder3>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/mark_numbers.rbe:1:in <main>'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in eval' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in require'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in block in load_source_files' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in each'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in load_source_files' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:84:in module:ProfileBuilder3'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval'
    C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in module:ProfileBuilder3'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in <module:DM>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>'
    Error: #<NoMethodError: undefined method junction_style_default' for DM::ProfileBuilder3::Preferences:Class> c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:85:in module:ProfileBuilder3'
    c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval'
    C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in module:ProfileBuilder3'
    C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in <module:DM>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>'

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    • D Offline
      Dave R
      last edited by 3 Oct 2020, 23:40

      Load errors come from extensions that aren't loading properly. The main one appears to be Profile Builder 3 and probably because it was installed incorrectly or there weren't sufficient privileges when it was installed. How did you install Profile Builder 3? When you installed SU2020 did you right click on the downloaded installer and choose Run as administrator?

      I would suggest repairing the installation of SketchUp and then navigate to the Plugins folder (C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/) and remove any sign of Profile Builder 3. Reinstall the extension then.

      Etaoin Shrdlu

      %

      (THERE'S NO PLACE LIKE)

      G28 X0.0 Y0.0 Z0.0

      M30

      %

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      • M Offline
        millerjx
        last edited by 4 Oct 2020, 20:14

        Thanks, Dave. My subscription to Profile Builder expired. Unloading it cleared everything.
        Thank you
        John

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        • S Offline
          slbaumgartner
          last edited by 5 Oct 2020, 13:11

          Wow! That's a pretty clumsy way to deal with an expired subscription! You might want to contact MindSight Studios and see if they are aware of this.

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