sketchucation logo sketchucation
    • Login
    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    How to clear Load Errors

    Scheduled Pinned Locked Moved SketchUp Discussions
    sketchup
    4 Posts 3 Posters 2.2k Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      millerjx
      last edited by

      When I start a new SU file I get a Load Error. How do I clear it?

      Error: #<LoadError: 126: The specified module could not be found. - c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/so/2.2/64bits/MSS_Licensing.so>
      C:/Program Files/SketchUp/SketchUp 2020/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:59:in require' C:/Program Files/SketchUp/SketchUp 2020/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:59:in require'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/profilebuilder.rbe:729:in <module:Licensing>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/profilebuilder.rbe:136:in module:ProfileBuilder3'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/profilebuilder.rbe:2:in <main>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in eval'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in require' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in block in load_source_files'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in each' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in load_source_files'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:84:in <module:ProfileBuilder3>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>'
      C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require'
      C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in <module:ProfileBuilder3>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in module:DM'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>' Error: #<NameError: uninitialized constant DM::ProfileBuilder3::Preferences::ON_MAC> c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/preferences.rbe:20:in class:Preferences'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/preferences.rbe:3:in <module:ProfileBuilder3>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/preferences.rbe:1:in <main>'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in eval' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in require'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in block in load_source_files' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in each'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in load_source_files' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:84:in module:ProfileBuilder3'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval'
      C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in module:ProfileBuilder3'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in <module:DM>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>'
      Error: #<NameError: uninitialized constant DM::ProfileBuilder3::CutOpeningSettings::ON_MAC>
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/cut_openings_setting_window.rbe:26:in <class:CutOpeningSettings>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/cut_openings_setting_window.rbe:3:in module:ProfileBuilder3'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/cut_openings_setting_window.rbe:1:in <main>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in eval'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in require' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in block in load_source_files'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in each' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in load_source_files'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:84:in <module:ProfileBuilder3>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>'
      C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require'
      C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in <module:ProfileBuilder3>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in module:DM'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>' Error: #<NameError: uninitialized constant DM::ProfileBuilder3::MarkNumbers::ON_MAC> c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/mark_numbers.rbe:20:in class:MarkNumbers'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/mark_numbers.rbe:3:in <module:ProfileBuilder3>' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/mark_numbers.rbe:1:in <main>'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in eval' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in require'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in block in load_source_files' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in each'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:81:in load_source_files' c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:84:in module:ProfileBuilder3'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval'
      C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in module:ProfileBuilder3'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in <module:DM>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>'
      Error: #<NoMethodError: undefined method junction_style_default' for DM::ProfileBuilder3::Preferences:Class> c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:85:in module:ProfileBuilder3'
      c:/users/john/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/dm_profilebuilder3/pb_load.rbe:1:in <main>' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval'
      C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in register_extension' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:19:in module:ProfileBuilder3'
      C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:6:in <module:DM>' C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/DM_ProfileBuilder3.rb:5:in <top (required)>'

      1 Reply Last reply Reply Quote 0
      • Dave RD Offline
        Dave R
        last edited by

        Load errors come from extensions that aren't loading properly. The main one appears to be Profile Builder 3 and probably because it was installed incorrectly or there weren't sufficient privileges when it was installed. How did you install Profile Builder 3? When you installed SU2020 did you right click on the downloaded installer and choose Run as administrator?

        I would suggest repairing the installation of SketchUp and then navigate to the Plugins folder (C:/Users/John/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/) and remove any sign of Profile Builder 3. Reinstall the extension then.

        Etaoin Shrdlu

        %

        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

        M30

        %

        1 Reply Last reply Reply Quote 0
        • M Offline
          millerjx
          last edited by

          Thanks, Dave. My subscription to Profile Builder expired. Unloading it cleared everything.
          Thank you
          John

          1 Reply Last reply Reply Quote 0
          • S Offline
            slbaumgartner
            last edited by

            Wow! That's a pretty clumsy way to deal with an expired subscription! You might want to contact MindSight Studios and see if they are aware of this.

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post
            Buy SketchPlus
            Buy SUbD
            Buy WrapR
            Buy eBook
            Buy Modelur
            Buy Vertex Tools
            Buy SketchCuisine
            Buy FormFonts

            Advertisement