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    Bug Splat on Editing Comps or Groups

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • david_hD Offline
      david_h
      last edited by

      Dear Wizards of Smart: I am having a 2020 problem. I just installed 20 for the first time this week and on using it on of my models, it seems that everytime I edit a component or group it splate on closing that C or G. is it a path problem? or a problem with the model itself? (updated from 19)

      any thoughts on this?

      Thx,

      D

      If I make it look easy...It is probably easy

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      • TIGT Offline
        TIG Moderator
        last edited by

        Did you install SketchUp in the proper way ?
        I'm assuming you're on a PC ?
        Then you can try a 'Repair'...
        While logged into your normal Windows user-account, ensure that SketchUp is closed.
        Find its installer's exe file - usually in your Downloads folder ?
        Select the installer's exe file icon and right-click > context-menu > "Run as administrator"
        When prompted choose "Repair".
        This will reset file and folder permissions properly.
        Any complex app's installer should run that way, double-clicking its icon to 'Run' it is not the same, even if your user-account has admin-powers...

        If the problem continues then we need to consider some other possibilities...
        Are you working on a 'local' model or a network/cloud saved version ?
        Have you tried disabling Preferences > AutoSave ?
        Have you looked at your Preferences > OpenGL settings ?

        TIG

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        • david_hD Offline
          david_h
          last edited by

          Thanks TIG.

          I think i installed correctly, but you never can tell with me. . . πŸ’š

          I will walk thru the "Administrator" stuff as per your suggestion.

          D

          **EDIT:**This just in. . .

          None of those suggestions solved the problem. So I will probably need to do a reinstall. Cr@p. 😞

          it seems to be something with the right-click context menu. I dunno.

          If I make it look easy...It is probably easy

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          • david_hD Offline
            david_h
            last edited by

            UPDATE this a chronic problem with the right mouse button click to save changes to componenent or group edit.I have done 2 installs, but when I uninstalled I guess it didnt do a complete uninstall because with the new install, the extensions prefernces and such that I had loaded came back rather than a fresh out of the box do-over. which if or the most part okay cuz I dont like re-loading all of that stuff. Funny. . .This was working fine yesterday, and I am not sure if I have a conflict with an extension. I hadn't loaded that many. Just enough to get me up and running in 2020.

            I unstialled most of them other than the "commercial" ones, etc.

            I dunno. If anybody out there has some ideas, I'd be grateful.

            D

            If I make it look easy...It is probably easy

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