Extension RoundCorner Issues. Please Help
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(For context) Attached is a video screen grab of my issue:
When I select the Round Edge tool nothing happens; no tool bar appears/opens up.
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I suspect that since RoundCorner hasn't been updated since the end of 2018 it might not be Catalina MAC friendly, even if it's v2020 compatible ?
However, Fredo's newer tool FredoCorner is up to date v1.7d, and works much the same [and better]
https://sketchucation.com/pluginstore?pln=FredoCornerWhy not try that alternative ??
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The reason nothing is happening when you try to use the tool is that there's an error - see the Ruby Console message...
Someone at sketchup.com asked if you had your MAC set up to be case-sensitive ?
I don't think you confirmed...
MACs should be case-insensitive, otherwise weird issues can happen...
Google to see issues and fixes... -
@tig said:
The reason nothing is happening when you try to use the tool is that there's an error - see the Ruby Console message...
Someone at sketchup.com asked if you had your MAC set up to be case-sensitive ?
I don't think you confirmed...
MACs should be case-insensitive, otherwise weird issues can happen...
Google to see issues and fixes...I do not know how to check if my system is 'case-sensitive'. Any advice would be appreciated
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@tig said:
I suspect that since RoundCorner hasn't been updated since the end of 2018 it might not be Catalina MAC friendly, even if it's v2020 compatible ?
However, Fredo's newer tool FredoCorner is up to date v1.7d, and works much the same [and better]
https://sketchucation.com/pluginstore?pln=FredoCornerWhy not try that alternative ??
I'll try that out and report back. Thanks for the heads up
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@unknownuser said:
I do not know how to check if my system is 'case-sensitive'.
There's plenty of technical stuff if you Google...
However, a very simple test is the make a temporary folder on your Desktop and add a txt file into it named say text.txt
Now on your Desktop make another txt file named TEXT.txt
Drag that into your temporary folder...
If your MAC has a case-sensitive system you'll end up with two files in the folder - text.txt and TEXT.txt
If it has a 'normal' system you'll be asked if you want to overwrite files etc as only one file with the same name [ignoring 'case'] can occupy the same position in a directory structure...
I think you have to consciously choose case-sensitivity instead of the default set up, when first setting up your MAC - but your supplier might have done this... -
@tig said:
I suspect that since RoundCorner hasn't been updated since the end of 2018 it might not be Catalina MAC friendly, even if it's v2020 compatible ?
However, Fredo's newer tool FredoCorner is up to date v1.7d, and works much the same [and better]
https://sketchucation.com/pluginstore?pln=FredoCornerWhy not try that alternative ??
I just tried FedoCorner and the 'same' thing happened... It looks like it is either not updated for Mac Catalina OS and/or the case-sensitive issue. I hope the folks at @Fredo6 (if they are listening) will address this issue for all the Mac users out there
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Could you open the Ruby console and copy / paste the command below (then type Enter).
Dir[File.join(Sketchup.find_support_file("Plugins"), '*.rb')]The result should be the list of .rb files in the Plugin directory.
Catalina has now been out for a while, and I have not heard of issues running my plugins. So there must be something special in your setup (or new trick from the folks at Apple...!)
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@Fredo
I suspect it's down to the OP having a 'case-sensitive' MAC OS, having been set up by the retailer [?].
By default the norm has 'always' been 'case-insensitive'.So normally you have file TEST.txt or test.txt, but in a 'case-sensitive' OS you can have BOTH in the same folder !
If SketchUp is trying to cope with case issues perhaps it's failing to load some files, or your code is explicitly looking for say 'Test.rb' - but SketchUp now thinks it's called 'test.rb' ??
Case-sensitive MAC set ups are well known to cause issues with many apps - e.g. Abode - so perhaps SketchUp is just one of those ?
Why a retailer diverges from the normal is beyond me... maybe his tech guy has a Unix background where it is the norm... -
Still, it would be good to understand why this prevents some 'rb' files to load.
In my plugins, the second-phase loading is managed from the Ruby code. Normally, all files are using the right text case. So somehow, I assume that the file system is case sensitive, at least for all Ruby methods.
However, I suspect that
Dir[]returns all file path in lowercase and this may make some comparison and validation fail. Same forfile.exist?, which may expect a lowercase file path.Definitely, the setup of the Catalina system file seems to be the culprit, but I think this can be supported if we understand what is going on underneath at Ruby level.
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I am excited to see so many happy people using this extension. From what I have seen RoundCorner looks easy to use with amazing results... So far my experience has been the opposite.
What I've read and researched so far is my issue is because I have a Mac that runs the latest Catalina OS and that my system is cap-sensitive.
My issue cannot be isolated... I am one of countless users that operate on Macs and use SketchUp professionally.I urge @Fredo6 and/or someone with association to seriously look into this and offer a*'simple'*work around. Not everyone out there is an IT tech or a computer wizard to install back end code for an extension (Perhaps a PC or Mac extension option?).
Anyhow, perhaps I'm still missing something. I still have hope and still look forward in using this extension in the future.
Thank you for everyone who have listened and chimed in.
Your efforts were much appreciated and I'm sure I'll be reaching out again for advice on something else in the future
-Chet
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