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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    ClothWorks License broke - deadline tomorrow!

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    • L Offline
      luisbpaes
      last edited by

      @thabault said:

      @tsalinas said:

      @tsalinas said:

      @gábor said:

      Hi,

      Probably the fastest solution for the problem is the same: Find on your computer the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file and erase it. It should help to solve the problem.

      Thank you. It actually worked for me as well.

      My only concern now is that, according to Clothworks licence validation system, I have reached 3 installations. It is not true. I have 2 active installations (2 different computers). This is not an issue right now, but I'm afraid having the same licencing trouble in the future may prevent me to validate the plugin (once again).

      Thank you anyways.

      hello
      I had the same trouble with my licence. I fixed it when i erase the file SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt but now the number of seats is wrong. I use one and the licence say I use 2....
      Can you help me please?
      Thanks a lot

      Vanina

      Hello Anton,

      I am having the exact same problem. For whatever reason I got the message saying "msg_validation_error" when trying to use clothworks (and my license was validated just yesterday). After reading this post I deleted the file SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt and was able to validate once again, but now it says I have 2 seats taken. Can you please reset my count to only one?

      Also, is there a proper way of reseting seats in case of recycling my current computer?

      Thanks in advance.

      1 Reply Last reply Reply Quote 0
      • A Offline
        Anton_S
        last edited by

        @luisbpaes said:

        I am having the exact same problem. For whatever reason I got the message saying "msg_validation_error" when trying to use clothworks (and my license was validated just yesterday). After reading this post I deleted the file SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt and was able to validate once again, but now it says I have 2 seats taken. Can you please reset my count to only one?

        I reset your seat count. Thank you for letting me know.

        @luisbpaes said:

        Also, is there a proper way of reseting seats in case of recycling my current computer?

        Currently, to reset your seat count, contact clothworks@sketchucation.com. Include your SketchUcation username in the email.

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        • H Offline
          huangwenhsien
          last edited by

          msg_validation_error

          Request to Sketchucation = ERROR_A0C

          now is my new macbookpro

          Tried many times

          still can't solve it at the moment

          mac OS 10.15.17
          sketchup 2017
          ClothWorks_v1.7.4

          I just bought the serial number

          It can’t be verified

          how to solve this problem

          My English is not good, now I use translation software

          1 Reply Last reply Reply Quote 0
          • A Offline
            Anton_S
            last edited by

            @huangwenhsien said:

            msg_validation_error

            Request to Sketchucation = ERROR_A0C

            Hey, can you try deleting your licensing cache? To delete the cache, refer to the ClothWorks licensing manual, Known Issue section #3 (steps a - e): https://antonsynytsia.github.io/manuals/ClothWorks/license_manual_v174.pdf. Upon deleting the cache, try activating again.

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            • N Offline
              nspangaa
              last edited by

              @anton_s said:

              Hello corneydj,

              That is an interesting case. This may be an issue with SketchUcation licensing on particular configurations of Mac OS X. I sent you a private message regarding this.

              Best regards,

              Anton

              I get the same error message. Clothworks just stopped working one day. Not sure what I did.
              MacOS 12.2.1, SketchUp 2021, SketchUcation 4.0, Clothworks Version Updated: 2017-02-28 10:27:19

              Nicolaj

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              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                @nspangaa said:

                SketchUcation 4.0

                Try updating to v4.2.3

                Download the free D'oh Book for SketchUp 📖

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                • D Offline
                  denZ91
                  last edited by

                  Hi guys, in my case, I deleted SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt, BUT, when I validate the plugin, it comes back again and errors come again. can anybody please help me

                  1 Reply Last reply Reply Quote 0
                  • Gus RG Offline
                    Gus R
                    last edited by

                    Anton,

                    Through getting a new computer and dealing with an OS crash yesterday I have 0 seats left for my license. It's showing 3 seats of 3 used with 0 left and I only use one seat. What should I do?

                    www.instagram.com/gusrobatto/

                    www.facebook.com/gusrobatto

                    www.flickr.com/photos/gusrobatto

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                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      @gus r said:

                      What should I do?

                      Send an email to support[at]sketchucation.com with the email address associated to the license

                      Download the free D'oh Book for SketchUp 📖

                      1 Reply Last reply Reply Quote 0
                      • Gus RG Offline
                        Gus R
                        last edited by

                        Thanks Rich.

                        @rich o brien said:

                        @gus r said:

                        What should I do?

                        Send an email to support[at]sketchucation.com with the email address associated to the license

                        www.instagram.com/gusrobatto/

                        www.facebook.com/gusrobatto

                        www.flickr.com/photos/gusrobatto

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