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    "Failed to update (extension). Unable to read...archive."

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • M Offline
      mentesowellarchitects
      last edited by

      When Sketchup starts up I get a message about out of date extensions. When I open the Extension Manager and click "Update" I get the message posted in the Subject line above. I couldn't find a thread on this subject.
      Sketchup is working fine without the updates but I'd like to update the extensions if I can (I'm using 2017 Pro).

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      • TIGT Online
        TIG Moderator
        last edited by

        What is the extension ?

        TIG

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        • M Offline
          mentesowellarchitects
          last edited by

          @tig said:

          What is the extension ?

          The extensions are: Advanced Camera Tools; CleanUp3 ("outdated signature" note); Dynamic Components; Photo Textures; Sandbox Tools; Trimble Connect; and, TT_Lib2 (I think this is related to CleanUp3).

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          • jujuJ Offline
            juju
            last edited by

            I have this all the time, the extension in my case is Trimble Connect. Logging out from SU and logging back in then updating does not do the trick in my case. I don't use Trimble Connect so not having it update isn't a problem. This was for SU 2017 Pro. I've not been able to get into SU 2018 Pro yet at them moment, crazy time of year, family and migrating to a new machine has kept me from it.

            Save the Earth, it's the only planet with chocolate.

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            • Dave RD Offline
              Dave R
              last edited by

              I've seen this on a few occasions with SU2017. Signing out and back in from the Extension Warehouse (not Extension Manager) always seemed to fix it.

              Etaoin Shrdlu

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              (THERE'S NO PLACE LIKE)

              G28 X0.0 Y0.0 Z0.0

              M30

              %

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              • BoxB Offline
                Box
                last edited by

                On the rare occasions that logging out and in doesn't fix it.
                Go to the Extension Warehouse in a browser and download the offending plugins and manually install them with the Extension Manager.
                If after doing all that they don't update properly in the future there must be some clash with your Internet connection.

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