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Paint bucket not recalling colors in model....

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • D Offline
    Dave R
    last edited by 10 Nov 2016, 16:41

    The only thing I see in the file you attached is an image you must have imported. There is no geometry, no materials, nothing but the image.

    Etaoin Shrdlu

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    • M Offline
      mrteykl1
      last edited by 10 Nov 2016, 16:48

      sorry. try this one....


      1309 Garner 11.10.16.skp

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      • D Offline
        Dave R
        last edited by 10 Nov 2016, 17:06

        OK. Do the colors look right in this screen shot?
        Screenshot - 11_10_2016 , 11_07_53 AM.png

        What version of OSX? What kind of graphics card?

        Etaoin Shrdlu

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        • M Offline
          mrteykl1
          last edited by 10 Nov 2016, 17:15

          Just upgraded to Sierra. Graphics card = NVIDIA GeForce GT 750M 1024 MB. It's not an error related to Sierra as the problem has existed for a couple of years now. I've tried to uninstall and reinstall sketchup multiple times to no avail.

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          • D Offline
            Dave R
            last edited by 10 Nov 2016, 17:22

            I've never seen colors disappear or change in the palette on my Mac. In fact sometimes I wish it would clear itself for me.

            I wonder if there's something that is clearing the palette's .plist. Do you have any materials-related extensions installed?

            Etaoin Shrdlu

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            • M Offline
              mrteykl1
              last edited by 10 Nov 2016, 17:30

              All extensions found include only:
              Advanced camera tools
              dynamic components
              photo textures
              sandbox tools
              trimble connect

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              • D Offline
                Dave R
                last edited by 10 Nov 2016, 17:35

                So you've never installed any extensions or plugins?

                Etaoin Shrdlu

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                • M Offline
                  mrteykl1
                  last edited by 10 Nov 2016, 17:41

                  No. I use sketchup in it's most basic form for images in plan, and only occasionally sketch things up in 3d that cannot be communicated to my clients in 2d.

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                  • D Offline
                    Dave R
                    last edited by 10 Nov 2016, 17:49

                    Hmmmm.....

                    Well, I'll try your model on my Mac when i get home from work and see what I get with it.

                    Etaoin Shrdlu

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                    • D Offline
                      driven
                      last edited by 10 Nov 2016, 23:59

                      the drawing has issues because nothing is 'grouped'...

                      if you import and lock your image the geometry won't stick to it nor inherit it's 'material'...

                      your also painting back faces which can lead to grief...

                      john

                      learn from the mistakes of others, you may not live long enough to make them all yourself...

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                      • D Offline
                        Dave R
                        last edited by 11 Nov 2016, 00:19

                        John's right about the grouping and face orientation.

                        I just looked at your file on my Mac and I was able to reproduce the problem. The cluster of gray blocks was the colors in your model. I saved the file, quit SU and the reopened the file. Gray! Hmmm....
                        2016-11-10_18-16-30.png
                        I submitted a bug report on this.

                        Etaoin Shrdlu

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                        • M Offline
                          mrteykl1
                          last edited by 11 Nov 2016, 01:52

                          no worries, and thanks for the effort! I actually spoke with Trimble today and they are looking into it (hopefully).

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                          • D Offline
                            Dave R
                            last edited by 11 Nov 2016, 21:12

                            I just got word from someone on the team. They said this is actually expected behavior due to Mac not recognizing the SketchUp materials. It's not a SketchUp bug but more an operating system thing.

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