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    Autosave fails to save...

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    • F Offline
      fordwaters
      last edited by

      Scenario: Open new drawing. Work for hours. Autosave works fine. Manually save file as a project under my client folder. Step away for lunch. Resume drawing. Error pops up every ten minutes saying that autosave failed to save. Remember to manually save every so often. Get aggravated when pop up occurs every ten minutes. Forget to save for an hour or so. Random Sketchup crash. Only autosave file left is the one from just before the first manual save. Waste day.

      What is going on here? This happened to me in Sketchup8, 2014 and now 2015. This is not intermittent. Every time I manually save a new drawing, autosave becomes inoperable. Am I not allowed to move Sketchup files where I want them on my own hard drive (no network)?

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      • panixiaP Offline
        panixia
        last edited by

        did you check all the writing permission related stuff? or did you try to run sketchup as admin?

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        • F Offline
          fordwaters
          last edited by

          @panixia said:

          did you check all the writing permission related stuff? or did you try to run sketchup as admin?

          I only have one computer running Sketchup and it is always run as admin so that isn't an issue. As far as read/writing preferences, I haven't deliberately gone in and changed anything so I can't say that it is anything less than default. If the default for sketchup is to not allow autosave after a manual save, then it is working perfectly. And if this is the case, how do I change it to make sure that it does autosave after a manual save?

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          • TIGT Online
            TIG Moderator
            last edited by

            The main reason it can't save is that you/others [e.g. SketchUp] don't have the proper permissions to the change things in that folder.
            So... [with Admin powers] look at the destination folder, and select its icon.
            Right-Click > Context-Menu > Properties >
            Security > Edit...
            Ensure it's checked as FULL rights, for ALL those listed...
            Apply / OK...

            Perhaps a good idea to review your folder permissions ?

            Regarding running SketchUp as as Admin...
            It might not be enough that you are 'an Admin'.
            Select the 'SketchUp.exe' icon in the SketchUp folder and use:
            Right-Click > Context-Menu > Properties >
            Compatibility > Privilege Pane > Check 'Always run this program as an administrator'.
            Apply / OK...

            TIG

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            • F Offline
              fordwaters
              last edited by

              @tig said:

              The main reason it can't save is that you/others [e.g. SketchUp] don't have the proper permissions to the change things in that folder.
              So... [with Admin powers] look at the destination folder, and select its icon.
              Right-Click > Context-Menu > Properties >
              Security > Edit...
              Ensure it's checked as FULL rights, for ALL those listed...
              Apply / OK...

              Perhaps a good idea to review your folder permissions ?

              Regarding running SketchUp as as Admin...
              It might not be enough that you are 'an Admin'.
              Select the 'SketchUp.exe' icon in the SketchUp folder and use:
              Right-Click > Context-Menu > Properties >
              Compatibility > Privilege Pane > Check 'Always run this program as an administrator'.
              Apply / OK...

              I actually have the Mac version so the menu hierarchy you gave doesn't quite jive but I went in and changed some settings for read & write capabilities under the Sketchup application folder. I haven't tried it yet but, I will soon and then I'll report back if this solved it. Thank you.

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              • D Offline
                driven
                last edited by

                @fordwaters said:

                ...changed some settings for read & write capabilities under the Sketchup application folder.
                I doubt that will help at all...

                SU doesn't write AutoSave's into the .app folder, by default unsaved models go into the 'AutoSave' folder...

                Sketchup.find_support_files("","AutoSave")
                
                

                which for me returns ["/Users/johns_iMac/Library/Application Support/SketchUp 2015/SketchUp/AutoSave/.DS_Store"] as mine is empty [by choice]...
                Once you 'Save' or 'Save As' a file, it's new 'AutoSave' saves to the same folder as the new skp.
                the one for 'Untitled' stays in the folder, but it is then a dead link, that won't open...

                To clarify your issue...
                1: You are 'AutoSaving' an 'Untitled' drawing
                2: you then name by using 'Save' or 'Save As'?
                3: after this manual save, you get the 'Failed to save file' error, at the pre-set time limit...

                I can replicate this only if I Lock the folder after I first save it, or manually move it from my user folder...

                but then I am unable to 'Save' without the same warning...

                Are you running as 'root/admin'? as that's the only way I can see how you can get this issue...

                as 'root' you can save to anywhere you like without 'error' messages, but SU can't write to the same scope as 'root' so 'AutoSave' would fail...

                john

                learn from the mistakes of others, you may not live long enough to make them all yourself...

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