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    Scheduled Pinned Locked Moved Ideas Box & Board Issues
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    • highlanderH Offline
      highlander
      last edited by

      hello

      login does not work??

      this is what I do:
      1 forum top right, login.
      2 get a pop-up screen. Login (username and password) and checkbox for each visit checked.
      3 then nothing still have login on the top right instead of username.

      I'm using firefox.

      Can some one tell me what I should do.

      Sander

      Sander Hoogland
      SketchUp 2018 pro - Vray
      Beeld3d

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      • Rich O BrienR Online
        Rich O Brien Moderator
        last edited by

        How did you post here if you were not logged in?

        Download the free D'oh Book for SketchUp 📖

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        • jujuJ Offline
          juju
          last edited by

          @rich o brien said:

          How did you post here if you were not logged in?

          h4xz0r

          on a more serious note:
          I too have issues where the forum forgets (ie. opposite of remember me) my login, all other boards / forum work normal, just here on Sketchucation I have to login fresh (with remember me) from time to time. It's very definately not a setting on my machine as I've experienced it on various machines, both Mac and PC.

          Save the Earth, it's the only planet with chocolate.

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          • G Offline
            Gábor
            last edited by

            @juju: We will investigate and fix it if necessary.

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            • highlanderH Offline
              highlander
              last edited by

              @rich

              When I press reply (or new subject). I get redirected to a another login screen (not the pop-up login) there I can login and is working. But here's the thing, when I check automaticly each visit and come back later that day, there the same problem I'm not logged in.

              ??

              Sander Hoogland
              SketchUp 2018 pro - Vray
              Beeld3d

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              • G Offline
                Gábor
                last edited by

                @juju: I've checked the "remember me" function and it is working for me. Are you sure your browser is not set to erase cookies when you close it?

                @highlander: If you try to reply to a post when you're not logged in then you're re-directed to the login page. About the not logged in status: Did you check the "Remember me" checkbox? Are you sure that your browser is not set to erase cookies on closing it?

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                • jujuJ Offline
                  juju
                  last edited by

                  @gábor said:

                  @juju: I've checked the "remember me" function and it is working for me. Are you sure your browser is not set to erase cookies when you close it?

                  Hi Gabor, it does not happen all the time, only from time to time. If my browser was set to delete cookies at the end of browsing sessions I would have problems with other message boards / forums, not so?

                  Save the Earth, it's the only planet with chocolate.

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                  • highlanderH Offline
                    highlander
                    last edited by

                    @unknownuser said:

                    @highlander: If you try to reply to a post when you're not logged in then you're re-directed to the login page. About the not logged in status: Did you check the "Remember me" checkbox?

                    yes did check the 'remember me' box.

                    @unknownuser said:

                    Are you sure that your browser is not set to erase cookies on closing it?

                    Yes because other forums or login does 'remember me'.

                    Sander Hoogland
                    SketchUp 2018 pro - Vray
                    Beeld3d

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                    • andybotA Offline
                      andybot
                      last edited by

                      speaking of logins - would there be any way to make the store and the forum use the same cookies? If I go from forum to the store, it asks for my login, even though I'm already logged with the same user and pass in the forum. May be a technical reason why this has to be, but this thread made me think of it again.

                      http://charlottesvillearchitecturalrendering.com/

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                      • BoxB Offline
                        Box
                        last edited by

                        Did you just kick us all out, I had to login for the first time in ages just now.

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                        • G Offline
                          Gábor
                          last edited by

                          @andybot: The sketchUcation site uses 2 engines: PhpBB for the forums and Joomla for all the other content including the shop. These two systems are using their own session and authentication system what are bridged together so you have to register only at one system and you have to log in only to one of the systems and then you're logged in to both.

                          For performance reasons the session timeout (the time while the system keeps you logged in after your last activity) is set to 60 minutes. If in any of the systems the inactivity exceeds that time, that system will log you out. That is what is happening when after a long-term activity in the forums you go to the shop and you find yourself logged out. So it is the nature of this kind of bridged system we have. There might be a way to let one system know about the activity in the other but that requires a deeper intervention in the authentication systems. Maybe one day with the next version of the site we will make it.

                          @highlander, @juju: I could reproduce the phenomena with the forum part now. So if I use a direct link to the forums sometimes it won't remember me. Never happened if first I went to the main sketchucation site. Am I right that it is only happening with direct link to the forums? If yes, I'll try to fix it.

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                          • andybotA Offline
                            andybot
                            last edited by

                            thanks for the explanation Gábor. I assumed it was a technical reason, and had been meaning to ask.

                            http://charlottesvillearchitecturalrendering.com/

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                            • G Offline
                              Gábor
                              last edited by

                              @highlander, @juju: I think the "Remember me" problem is fixed. At least I can not reproduce it again. If it occurs again, please let me know.

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                              • jujuJ Offline
                                juju
                                last edited by

                                @gábor said:

                                @andybot:****@highlander, @juju: I could reproduce the phenomena with the forum part now. So if I use a direct link to the forums sometimes it won't remember me. Never happened if first I went to the main sketchucation site. Am I right that it is only happening with direct link to the forums? If yes, I'll try to fix it.

                                @gábor said:

                                @highlander, @juju: I think the "Remember me" problem is fixed. At least I can not reproduce it again. If it occurs again, please let me know.

                                I have a bookmark to the URL: sketchucation.com

                                Thanks for looking into this, I will let you know if the problem occurs again.

                                Save the Earth, it's the only planet with chocolate.

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                                • highlanderH Offline
                                  highlander
                                  last edited by

                                  @gábor:

                                  👍 👍 👍 fixed

                                  Sander Hoogland
                                  SketchUp 2018 pro - Vray
                                  Beeld3d

                                  1 Reply Last reply Reply Quote 0
                                  • jujuJ Offline
                                    juju
                                    last edited by

                                    @juju said:

                                    @gábor said:

                                    @andybot:****@highlander, @juju: I could reproduce the phenomena with the forum part now. So if I use a direct link to the forums sometimes it won't remember me. Never happened if first I went to the main sketchucation site. Am I right that it is only happening with direct link to the forums? If yes, I'll try to fix it.

                                    @gábor said:

                                    @highlander, @juju: I think the "Remember me" problem is fixed. At least I can not reproduce it again. If it occurs again, please let me know.

                                    I have a bookmark to the URL: sketchucation.com

                                    Thanks for looking into this, I will let you know if the problem occurs again.

                                    yep, well it happened again this morning, had to login manually, didn't use the machine over the weekend...

                                    Save the Earth, it's the only planet with chocolate.

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                                    • jujuJ Offline
                                      juju
                                      last edited by

                                      @juju said:

                                      @juju said:

                                      @gábor said:

                                      @andybot:****@highlander, @juju: I could reproduce the phenomena with the forum part now. So if I use a direct link to the forums sometimes it won't remember me. Never happened if first I went to the main sketchucation site. Am I right that it is only happening with direct link to the forums? If yes, I'll try to fix it.

                                      @gábor said:

                                      @highlander, @juju: I think the "Remember me" problem is fixed. At least I can not reproduce it again. If it occurs again, please let me know.

                                      I have a bookmark to the URL: sketchucation.com

                                      Thanks for looking into this, I will let you know if the problem occurs again.

                                      yep, well it happened again this morning, had to login manually, didn't use the machine over the weekend...

                                      second visit today, didn't have to login either time.

                                      Save the Earth, it's the only planet with chocolate.

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                                      • G Offline
                                        Gábor
                                        last edited by

                                        @juju said:

                                        yep, well it happened again this morning, had to login manually, didn't use the machine over the weekend...

                                        Thank you for the information. Did you log in from other machines during the weekend?

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                                        • PixeroP Offline
                                          Pixero
                                          last edited by

                                          I did also have to log in again every time today on both PC and iPhone.

                                          1 Reply Last reply Reply Quote 0
                                          • jujuJ Offline
                                            juju
                                            last edited by

                                            @gábor said:

                                            @juju said:

                                            yep, well it happened again this morning, had to login manually, didn't use the machine over the weekend...

                                            Thank you for the information. Did you log in from other machines during the weekend?

                                            no I did not

                                            Save the Earth, it's the only planet with chocolate.

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