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    • TIGT Offline
      TIG Moderator
      last edited by

      Your Windows User-Name contains non-ASCII characters.
      Before SketchUp v2014 came out with its newer version of Ruby this was a known issue on PCs.
      Many Plugins need to write/store files into the User's Temp folder.

      If the path to that contains a special character then Ruby1.8 can fail in some File operations since it cannot find a folder in the path that has an 'accented' name - like your User account.

      I see your example screen-shot refers to v2014 although your SCF User Profile says v2013 ?
      Although v2014 can now cope with accented characters in file-paths, they still need to be UTF-8... what is the character in your name? it is indistinct on my screen.
      Is it 'õ' ?
      What is your locale/language - Hungary/Magyar ?

      Some special-characters might not be recognized by v2014 as being suitably encoded.

      Please try these in the Ruby Console and report back [copy/paste] the results:

      $:.grep(/[Pp]lugins/)
      --> result
      Typically should be:
      ["C:/Users/YourUserName/AppData/Roaming/SketchUp/SketchUp 2014/SketchUp/Plugins"]
      pf=Sketchup.find_support_file('Plugins')
      --> result
      Typically should be:
      C:/Users/YourUserName/AppData/Roaming/SketchUp/SketchUp 2014/SketchUp/Plugins

      File.exist?(pf)
      --> result
      Typically should be 'true'

      pf.tr("\\","/").split('/')
      --> result
      Typically should be
      ["C:", "Users", "YourUserName", "AppData", "Roaming", "SketchUp", "SketchUp 2014", "SketchUp", "Plugins"]

      Any failures with these tests show something is wrong in the way SketchUp v2014/Ruby2.0 is working with your accented user-name...

      If you make another User-account without any accents in the name, then it should then work OK when used with v8/v2013/v2014...

      Please Note:
      A bug has been uncovered in v2014 which should be fixed in the next maintenance release - User-Names containing UTF-8 accents should now be OK, BUT if there's a ' [single quote] in the name it will fail to load any Plugins at all ! So until MR1 is released it's best to keep your Windows User-Name uncomplicated.

      TIG

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      • Denver76D Offline
        Denver76
        last edited by

        thanks

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        • Denver76D Offline
          Denver76
          last edited by

          I creat the new user account: User / dani

          Now it works in sketchup 2014

          thanks for the tip

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          • tt_suT Offline
            tt_su
            last edited by

            I just traced down a bug in Ruby that could be related to this:
            http://sketchucation.com/forums/viewtopic.php?f=180%26amp;t=57017

            If the plugin uses FILE the encoding is marked incorrectly and Ruby will mangle the path when it tries to load it.

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            • TIGT Offline
              TIG Moderator
              last edited by

              Major bummer !

              TIG

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              • arqpadaoA Offline
                arqpadao
                last edited by

                Hello guys,
                I'm with my license 2014 installed and everything seems ok.
                I tried to install Libfredo 6 + RoundCorner - latest versions and not working.
                Displays the folders they are installed, but in SketchUp the attached message and nothing appears.
                Please can someone show me the light at the end of the tunnel?
                thank you.


                Clip_72.jpg

                fernando padão
                arquiteto

                porto alegre - brasil

                http://arqpadao.blogspot.com

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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  You must also install LibFredo.
                  It's explained in the tool's first page.
                  You need to restart SketchUp afterwards...
                  Most of Fredo's tools need the Lib installing too.
                  It is available from the PluginStore...
                  It is shown in your list but might have been mis-installed.
                  How did you install the tool and the Lib which is shown in the list ?
                  Using the RBZ and the Preferences > Extensions > Install... or the SketchUcation Plugin Store dialog AutoInstaller ?
                  The installed path to the Plugins folder looks very odd ? 😕
                  If you use this in the Ruby Console is the path that's returned where these files are installed ??
                  Sketchup.find_support_file('Plugins')
                  😒

                  TIG

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                  • arqpadaoA Offline
                    arqpadao
                    last edited by

                    Hello Tig
                    Everything was installed as you said.
                    I downloaded the latest versions, installed via rbz.
                    The files are in the correct folder.
                    And does not work, is giving the information of the previous picture.
                    C 😕 Users / padão / AppData / Roaming / SketchUp / SketchUp 2014/SketchUp/Plugins
                    The possibility I see is that users are not accepted containing names not supported by ASCII.

                    fernando padão
                    arquiteto

                    porto alegre - brasil

                    http://arqpadao.blogspot.com

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                    • fredo6F Offline
                      fredo6
                      last edited by

                      That must be the problem (i.e. non-Ascii name).

                      Thomthom has signaled the problem (which is in variable FILE) and suggested a fix, but pending further investigation.

                      Fredo

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                      • TIGT Offline
                        TIG Moderator
                        last edited by

                        @padão

                        As Fredo says...
                        Accents [non-ASCII characters] in file-paths always broke earlier versions of SketchUp on PCs.
                        With v2014 the newer Ruby2 ought to resolve this, BUT it was discovered after it was launched that the current version still breaks the reading of the __FILE__ variable in some circumstances.
                        Your Plugins folder-path includes pad**ã**o
                        So that accented character is almost certainly what's causing the issue.
                        Thomthom came up with a temporary fix and the next maintenance release of v2014 will hopefully resolve this limitation...

                        Until then you could try this temporary fix:
                        Edit the two Fredo files with Notepad/Notepad++ and find where __FILE__ is used.
                        [You'll also need to repeat it in any other Fredo tool's rb files you use]

                        Change:
                        Fredo6_!LibFredo6.rb Line#113 @lib_fredo_sudir = File.dirname __FILE__
                        to read:
                        if defined?(Encoding) @lib_fredo_sudir = File.dirname(__FILE__).force_encoding("UTF-8") ### v2014 lashup else @lib_fredo_sudir = File.dirname(__FILE__) end

                        AND in:
                        Fredo6_RoundCorner.rb Line#26 f6__file__ = __FILE__.gsub(/\\/, '/')
                        becomes:
                        if defined?(Encoding) f6__file__ = __FILE__.force_encoding("UTF-8").gsub(/\\/, '/') ### v2014 lashup else f6__file__ = __FILE__.gsub(/\\/, '/') end

                        It that works let us know 😉

                        TIG

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                        • tt_suT Offline
                          tt_su
                          last edited by

                          Yes, FILE in SU2014 will not have the right encoding for Unicode characters. At the moment forcing the encoding works - but I cannot guaranty that will work in the future. We've filed bugs with the Ruby developers and once a fix has been implemented in Ruby we can give better recommendation on how to handle this.
                          So forcing the encoding works for now, but developers beware that this might need adjustment in the future. You might want to wrap the fix up in a utility function you can quickly edit later on.

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                          • M Offline
                            matiu
                            last edited by

                            need to update libfredo to 58. Where can i get new version??


                            how do i update??

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                            • fredo6F Offline
                              fredo6
                              last edited by

                              @matiu said:

                              need to update libfredo to 58. Where can i get new version??

                              The best is to update via the PluginStore tool

                              Otherwise, go to the LibFredo6 Thread.

                              Fredo

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                              • arqpadaoA Offline
                                arqpadao
                                last edited by

                                Thanks guys, I'll try and see what happens.

                                fernando padão
                                arquiteto

                                porto alegre - brasil

                                http://arqpadao.blogspot.com

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