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    Missing items - going mad

    Scheduled Pinned Locked Moved V-Ray
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    • arail1A Offline
      arail1
      last edited by

      Using the new V-Ray 2.0 I keep losing items. Notice the missing column, the missing frame at the bottom of the glass and the whole glass enclosure to the right. They were there yesterday. Not today. Yesterday I was lighting with the sun, today with the dome light. Other than that, I've made no changes.

      Does it have something to do with groups in groups? Something really simple and obvious that I'm not seeing?

      Any thoughts or advice you might have will be greatly appreciated. I am going mad and my client is getting mad.

      missing material V-Ray.jpg

      missing material SketchUp.jpg

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      • arail1A Offline
        arail1
        last edited by

        Just so you'll know I'm not crazy - this is from yesterday, different view but same model. All the columns are there, all the glass enclosures. What might have happened between yesterday and today?

        HB CR Oct 22 V-Ray P3 forum.jpg

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        • andybotA Offline
          andybot
          last edited by

          are you using regular render or RT? There are some undo bugs in RT that may cause you to lose geometry.

          http://charlottesvillearchitecturalrendering.com/

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          • arail1A Offline
            arail1
            last edited by

            I'm using regular render. I've only had 2.0 for a week and I haven't started playing with RT. Thanks for trying though.

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            • arail1A Offline
              arail1
              last edited by

              Carrying this forward -
              It has something to do with groups. The large platform taking up the left two thirds of the image was a parent group called North Group (I group whole areas of groups so I can turn them off to see the other side of the room from that position). When I exploded that group, the missing platform group to the right re-appeared. But not everything that disappeared re-appeared. Notice that one of the columns on the left platform is still missing and the aluminum frame at the bottom of the glass enclosure to the left is also missing.

              I hope someone from Chaos can comment on this.

              missing material V-Ray 2.jpg

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              • V Offline
                valerostudio
                last edited by

                I'm not sure what version of 2 that you have but there have been some issues that have been fixed. I would talk to Chaos about getting a copy of this nightly and see if it solves your issues. I have not come across any issues with missing geometry in this release.

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                • arail1A Offline
                  arail1
                  last edited by

                  When I get back this afternoon I will send the file to support at Chaos and see if they can provide some insight.

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                  • andybotA Offline
                    andybot
                    last edited by

                    Just because you're not using RT doesn't mean vray isn't πŸ˜‰ AFAIK the export process uses some of the same operations, and there have definitely been issues with missing geometry. You could also send the scene to chaosgroup support, they may be able to find the problem and fix it.

                    http://charlottesvillearchitecturalrendering.com/

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                    • arail1A Offline
                      arail1
                      last edited by

                      I'm still struggling with this.
                      I sent the file to Chaos last week but the file was so big it might not have gotten to them. This is a small section of the original file stripped of textures and everything else unnecessary.

                      When I render this section on 2.0 half the elements are missing.

                      I think the problem may have something to do with bringing material in from Rhino but I'm not sure. I haven't been able to systematically determine when it happens.

                      Maybe someone can take the time to run it through 2.0 and see if there's something I'm not seeing.


                      HB CR Oct 26_ChaosSupport2.skp

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                      • V Offline
                        valerostudio
                        last edited by

                        I can confirm that on build: 2.00_23706 there is an issue. I tried to regenerate all materials and reset all material and render settings and it still renders blank. I copied and pasted it into a new scene and it seems to be fine after that.

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                        • arail1A Offline
                          arail1
                          last edited by

                          @valerostudio said:

                          I can confirm that on build: 2.00_23706 there is an issue. I tried to regenerate all materials and reset all material and render settings and it still renders blank. I copied and pasted it into a new scene and it seems to be fine after that.

                          Thanks for that. I'm out in the field all day. When I'm back this afternoon I'll try copying the geometry into a new file to see if that's a fix.

                          Love the new dome light in 2.0!

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                          • TedVitale_CGT Offline
                            TedVitale_CG
                            last edited by

                            Hi Arail1,

                            So if you go to your plugins> V-Ray> Debugging> Open Debug Window youll see a bunch of techo jubber jabber. But part of it should say this:

                            "In __handleReferencedPlugin for Unknown param asset::Unknown param plugin, could not find asset with url /glass_basic"

                            Essentially V-Ray is stuck looking for a material that doens exist and is freaking out. The fastest way ive found to solve this (so far) is to make a material named "glass_basic". It doesnt need to be applied to anything, just in your materials pallet. Once its there. You should be good to go.

                            In the meantime, were working on a solution to this bug. If you ever have any other questions you should also check out the V-Ray For Sketchup Forum: http://forums.chaosgroup.com/forumdisplay.php?126-V-Ray-for-SketchUp-forums

                            Best,
                            Ted V.

                            Ted Vitale
                            Owner | Creative Director
                            http://www.voxl.vision

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                            • V Offline
                              valerostudio
                              last edited by

                              Is there a command we can run in the debugger to list all missing materials?

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                              • arail1A Offline
                                arail1
                                last edited by

                                A minor update -

                                As far as I can tell, selecting all the geometry (make sure all layers are turned on) and pasting it into a new SketchUp file solves this problem for the time being. Obviously it would be good to get the bug fixed but the workaround is a pretty minor task.

                                OT - I've just been using 2.0 for a week or so and I have to say that the new dome light almost moves V-Ray into the mythical 'one button' renderer category. I've always been bothered by how much adjustment is needed with most renderers to get out even a simple image. Much as the final product may sometimes be worth it, my clients are often asking for a simple image to clarify the design or some minor aspect of the design and they don't need super perfect images for that. I put out half a dozen renders this week with no adjustment at all (other than turning off environment). The client sent them back with revisions - I saved hours of set up time. At the end of the project more complex images will be generated but for now - out of the box with the dome light is making everyone happy.

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                                • V Offline
                                  valerostudio
                                  last edited by

                                  Dome light is an incredible feature. Image based lighting is where everything is heading. I read an article about Pixar's Monster University being totally lit using IBL.

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