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    "Side by side configuration is incorrect"

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    • D Offline
      d12dozr
      last edited by

      So I installed Sketchup on a new PC today, everything was fine, all my plugins installed no problem.

      [Windows 8, latest version of Sketchup]

      Somewhere along the line, something got messed up and now when I try to start Sketchup I get this message:
      Capture.PNG

      I don't think its any of the plugins, because I renamed the plugins folder to "Plugins1" to disable it, and the problem persists. Searching around online suggests something is messed up with the Visual C++ service packs. I installed several of them to no avail. 😞

      Any other ideas?

      3D Printing with SketchUp Book
      http://goo.gl/f7ooYh

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      • KrisidiousK Offline
        Krisidious
        last edited by

        Did you try this?

        @unknownuser said:

        (a). Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:

        Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
        Type the following command, and then press ENTER: 
        

        sfc /scannow

        The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

        favicon

        (answers.microsoft.com)

        By: Kristoff Rand
        Home DesignerUnique House Plans

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        • D Offline
          d12dozr
          last edited by

          Yes, I tried both things suggested in that answer...no luck.

          3D Printing with SketchUp Book
          http://goo.gl/f7ooYh

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          • KrisidiousK Offline
            Krisidious
            last edited by

            I have you cleared the registry?

            By: Kristoff Rand
            Home DesignerUnique House Plans

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            • D Offline
              d12dozr
              last edited by

              No, how's that done?

              Edit: I'm not a fan of CCleaner or any of those other programs if that's what you mean.

              3D Printing with SketchUp Book
              http://goo.gl/f7ooYh

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              • KrisidiousK Offline
                Krisidious
                last edited by

                yeah, that's what I use... They are dangerous. But they do a good job of cleaning up registries. Thomthom has one for sketchup but since this is a new installation that should not be needed. I'm at a loss.

                By: Kristoff Rand
                Home DesignerUnique House Plans

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                • thomthomT Offline
                  thomthom
                  last edited by

                  @krisidious said:

                  But they do a good job of cleaning up registries.

                  They do a good job of messing up stuff. I strong discourage their use!

                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • thomthomT Offline
                    thomthom
                    last edited by

                    Do you have problems with other RBZ files? Or just this one?

                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                    List of my plugins and link to the CookieWare fund

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                    • D Offline
                      d12dozr
                      last edited by

                      Sorry for the confusion Thom...this is a separate problem from the one I asked about on Github. This one is more serious...I can't even open Sketchup! 😞

                      3D Printing with SketchUp Book
                      http://goo.gl/f7ooYh

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                      • D Offline
                        d12dozr
                        last edited by

                        Uninstall & reinstalling Sketchup appears to have fixed the "Side by Side" problem. Woot! πŸ˜„

                        3D Printing with SketchUp Book
                        http://goo.gl/f7ooYh

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                        • KrisidiousK Offline
                          Krisidious
                          last edited by

                          @d12dozr said:

                          Uninstall & reinstalling Sketchup appears to have fixed the "Side by Side" problem. Woot! πŸ˜„

                          Like...

                          By: Kristoff Rand
                          Home DesignerUnique House Plans

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            d12dozr
                            last edited by

                            Yes!

                            Thanks for pitching in, guys. πŸ‘

                            3D Printing with SketchUp Book
                            http://goo.gl/f7ooYh

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                            • KrisidiousK Offline
                              Krisidious
                              last edited by

                              I was going to ask that question but assumed you had already been doing that and that i had already been asking you things you had already done.

                              By: Kristoff Rand
                              Home DesignerUnique House Plans

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                              • S Offline
                                Slimdog
                                last edited by

                                Ccleaner kicks butt.

                                1 Reply Last reply Reply Quote 0
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