"Side by side configuration is incorrect"

[d12dozr]

So I installed Sketchup on a new PC today, everything was fine, all my plugins installed no problem.

[Windows 8, latest version of Sketchup]

Somewhere along the line, something got messed up and now when I try to start Sketchup I get this message:

I don't think its any of the plugins, because I renamed the plugins folder to "Plugins1" to disable it, and the problem persists. Searching around online suggests something is messed up with the Visual C++ service packs. I installed several of them to no avail.

Any other ideas?

[Krisidious]

Did you try this?

@unknownuser said:

(a). Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:

Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Type the following command, and then press ENTER: 

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

(answers.microsoft.com)

[d12dozr]

Yes, I tried both things suggested in that answer...no luck.

[Krisidious]

I have you cleared the registry?

[d12dozr]

No, how's that done?

Edit: I'm not a fan of CCleaner or any of those other programs if that's what you mean.

[Krisidious]

yeah, that's what I use... They are dangerous. But they do a good job of cleaning up registries. Thomthom has one for sketchup but since this is a new installation that should not be needed. I'm at a loss.

[thomthom]

@krisidious said:

But they do a good job of cleaning up registries.

They do a good job of messing up stuff. I strong discourage their use!

[thomthom]

Do you have problems with other RBZ files? Or just this one?

[d12dozr]

Sorry for the confusion Thom...this is a separate problem from the one I asked about on Github. This one is more serious...I can't even open Sketchup!

[d12dozr]

Uninstall & reinstalling Sketchup appears to have fixed the "Side by Side" problem. Woot!

[Krisidious]

@d12dozr said:

Uninstall & reinstalling Sketchup appears to have fixed the "Side by Side" problem. Woot!

Like...

[d12dozr]

Yes!

Thanks for pitching in, guys.

[Krisidious]

I was going to ask that question but assumed you had already been doing that and that i had already been asking you things you had already done.

[Slimdog]

Ccleaner kicks butt.