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    Large empty white screen pops up causing me to force quit

    Scheduled Pinned Locked Moved V-Ray
    renderpluginsextensions
    65 Posts 12 Posters 7.2k Views 12 Watching
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    • dkendigD Offline
      dkendig
      last edited by

      what version are you using? We fixed many causes for this issue in the 3rd release candidate.

      Devin Kendig
      Developer

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      • P Offline
        Phiebelo
        last edited by

        @dkendig said:

        what version are you using? We fixed many causes for this issue in the 3rd release candidate.

        I'm using the free version of Sketchup 8 (8.0.16845) and downloaded the Vray demo version for OSX version 1.49.01 with core 1.90.03. Downloaded it a few days ago from the Chaosgroup website. I have a lot of models and scenes to render, so I'm in a hurry! πŸ˜‰

        Just discovered that when I had the preferences window open and not any Vray windows and used cmd+[tab] to switch between applications, then I also had the 'white window' issue. I got a white empty version of the Vray window I had last open in Sketchup. This can add up with different windows. After I let Vray render until it finishes completely, the windows disappear.
        Again, when I leave the options window open and then open up the preferences window and switch forth and back, I don't have the issue.

        Let me know if you need anything more or I can test something else.

        Menno

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        • dkendigD Offline
          dkendig
          last edited by

          ah, yeah the beta version should have a fix for this

          Devin Kendig
          Developer

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          • P Offline
            Phiebelo
            last edited by

            @dkendig said:

            ah, yeah the beta version should have a fix for this

            How can I get this Beta version?

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            • dkendigD Offline
              dkendig
              last edited by

              a final release will be rolling out in a couple of weeks. The beta testing period has ended.

              Devin Kendig
              Developer

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