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    Disappearing toolbar under OSX?

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    • thomthomT Offline
      thomthom
      last edited by

      @gt5 said:

      @wind-borne said:

      Are we talking about the single button to activate tool?
      .

      Nope, the single button is there. It's the long toolbar that appears after one clicks the button that as wondered off.

      Ah! I completely missed this! 😳 Sorry - now I'm with you!

      Ok - lets debug that toolbar:

      Can you please type:
      TT_Vertex.settings

      Thomas Thomassen β€” SketchUp Monkey & Coding addict
      List of my plugins and link to the CookieWare fund

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      • thomthomT Offline
        thomthom
        last edited by

        @wind-borne said:

        The main toolbar and information panel within Vertex Tools have at times disappeared when editing inside of a group. Vertices will be highlighted blue as if waiting to be selected, no toolbar and nothing can be selected in Vertex Tools until I exit group and reenter group edit mode and open Vertex tools again. Then all functions normal. Select freehand initial tool. Of course I couldn't recreate today πŸ˜†

        When this happens, can you please open the Ruby Console and see if you're getting any error messages?

        Thomas Thomassen β€” SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • G Offline
          gt5
          last edited by

          @thomthom said:

          Ok - lets debug that toolbar:

          Can you please type:
          TT_Vertex.settings

          TT_Vertex.settings
          #<TT_Vertex::Settings:0x169d16f4 @section="TT_Vertex", @cache={:remember_uv=>true, :view_normals=>true, :context_menu=>true, :radius=>0.0, :vertexinfo_x=>615, :axis_lock=>false, :normal_size=>20, :vertexinfo_y=>234, :gizmo_visible=>true, :l10n=>"en", :vertex_size=>6, :merge_tolerance=>0.393700787401575, :last_select_tool=>:rect, :last_tool=>"T_Select_Rectangle", :toolbar_x=>1133, :axis=>:local, :auto_smooth=>true, :ss_cos=>false, :toolbar_y=>202, :initial_tool=>"T_Select"}>

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          • thomthomT Offline
            thomthom
            last edited by

            hm... And your monitor resolution is larger than 1133px wide? Or, is your viewport that wide?

            Sketchup.active_model.active_view.vpwidth

            And if you have the Ruby Console open while you use Vertex Tools, do you see any error messages appearing?

            Thomas Thomassen β€” SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • G Offline
              gt5
              last edited by

              @thomthom said:

              hm... And your monitor resolution is larger than 1133px wide? Or, is your viewport that wide?

              Sketchup.active_model.active_view.vpwidth

              And if you have the Ruby Console open while you use Vertex Tools, do you see any error messages appearing?

              Sketchup.active_model.active_view.vpwidth
              1766

              no errors in console

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              • thomthomT Offline
                thomthom
                last edited by

                I'm baffled. πŸ˜•

                Could it be an OpenGL issue, hardware? If you disable hardware acceleration under Preferences - does that have an effect?

                Thomas Thomassen β€” SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • G Offline
                  gt5
                  last edited by

                  @thomthom said:

                  I'm baffled. πŸ˜•

                  Could it be an OpenGL issue, hardware? If you disable hardware acceleration under Preferences - does that have an effect?

                  Ok, this is just weird:
                  Turned off HA
                  Dialog says: The change will take effect for new windows
                  Toolbar returns in the existing window
                  However, now it's gone again regardless of HA setting! (I even tried restart.)

                  I may need to reinstall the OS--not fun

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                  • thomthomT Offline
                    thomthom
                    last edited by

                    That is very strange. What are you hardware specs? What is the graphic card?
                    Is it possible to update the graphic driver - or is that done automatically by OSX?

                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                    List of my plugins and link to the CookieWare fund

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      Do you notice any artefacts in any other applications?
                      What about Fredo's tools - he uses similar technique to draw the UI as I do.

                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • G Offline
                        gt5
                        last edited by

                        @thomthom said:

                        That is very strange. What are you hardware specs? What is the graphic card?
                        Is it possible to update the graphic driver - or is that done automatically by OSX?

                        2010 Quad-Core 2.93 GHz i7 iMac
                        16GB RAM
                        ATI Radeon HD 5750 1GB Graphics Ram OpenGL 3.2

                        Can not upgrade driver

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                        • G Offline
                          gt5
                          last edited by

                          @thomthom said:

                          Do you notice any artefacts in any other applications?
                          What about Fredo's tools - he uses similar technique to draw the UI as I do.

                          no problems with other apps or fredo's stuff

                          sketchup (and only sketchup) itself crashes a lot

                          it may, in fact, be the most poorly written high profile app ever--they know there's something terribly wrong or they wouldn't have two different, simultaneous, autosaves! (And neither of them work as advertised!)

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                          • Chris FullmerC Offline
                            Chris Fullmer
                            last edited by

                            Two different simultaneous autosaves? Worst written high profile App? We must not be using the same software. Mine almost never crashes (except when I'm doing particularly grueling things to it in terms of high poly models).

                            but seriously, simultaneous autosaves, what does that mean? I've never seen that. Mac thing? Or is your SU really borked?

                            Lately you've been tan, suspicious for the winter.
                            All my Plugins I've written

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                            • thomthomT Offline
                              thomthom
                              last edited by

                              @gt5 said:

                              sketchup (and only sketchup) itself crashes a lot

                              hm... sounds something is amiss. I do experience the occasional crash, but not a lot - and I can almost every time trace it down to a rouge plugin. Sandbox Tools is my main cause for crashes - but that's only when I use it. Some other plugins might have observer active that might crash SU at any given time.

                              Do you have a lot of plugins installed?

                              Could you try running SketchUp with just Vertex Tools - no other plugins? Just so we can eliminate conflicts.

                              This is a very difficult issue to debug, as it appear to be local to your machine. And all the data I get out of the API indicate that the toolbar is positioned and visible in the viewport - which makes me suspect there is something else going on here.

                              Thomas Thomassen β€” SketchUp Monkey & Coding addict
                              List of my plugins and link to the CookieWare fund

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                              • G Offline
                                gt5
                                last edited by

                                @thomthom said:

                                ....difficult issue to debug, as it appear to be local to your machine.

                                That's it! Boy do I feel silly. Deleted the .plist files, restarted, problem solved!

                                Sorry to have troubled you, I should have thought of this sooner.

                                g

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                                • thomthomT Offline
                                  thomthom
                                  last edited by

                                  @gt5 said:

                                  @thomthom said:

                                  ....difficult issue to debug, as it appear to be local to your machine.

                                  That's it! Boy do I feel silly. Deleted the .plist files, restarted, problem solved!

                                  Sorry to have troubled you, I should have thought of this sooner.

                                  g

                                  I'm not that familiar with OSX - can you explain what these .plist files are? Where they are? In case I should get this questions again.

                                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                  List of my plugins and link to the CookieWare fund

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                                  • D Offline
                                    driven
                                    last edited by

                                    @TT
                                    it's where defaults write and sketchup.write_defaults both read/write from/to.
                                    ~/Library/Preferences/com.google.sketchuppro8.plist
                                    there is also another less obvious one here
                                    ~/Library/Application Support/Google SketchUp 8/SketchUp/Shortcuts.plist
                                    john

                                    learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                    • thomthomT Offline
                                      thomthom
                                      last edited by

                                      @driven said:

                                      @TT
                                      it's where defaults write and sketchup.write_defaults both read/write from/to.
                                      ~/Library/Preferences/com.google.sketchuppro8.plist
                                      there is also another less obvious one here
                                      ~/Library/Application Support/Google SketchUp 8/SketchUp/Shortcuts.plist
                                      john

                                      And what other side-effects does erasing these files have?

                                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                      List of my plugins and link to the CookieWare fund

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                                      • D Offline
                                        driven
                                        last edited by

                                        you loose all 'user' settings, the app regurgitates it's default list on next startup,

                                        it's a common debug step, "trash the preference list" although I prefer to overwrite or delete only the suspisious ones, so I keep all my paths, toolbar co-ords etc...
                                        john

                                        learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                        • D Offline
                                          driven
                                          last edited by

                                          so the code I left earlier in the thread would have done the same thing, but only to your plugins prefs, if it had all your plugins names right...

                                          learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                          • thomthomT Offline
                                            thomthom
                                            last edited by

                                            Right, I need to make a note of this. How often do you find yourself doing this?

                                            Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                            List of my plugins and link to the CookieWare fund

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