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Disappearing toolbar under OSX?

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  • T Offline
    thomthom
    last edited by 26 Nov 2012, 21:34

    I'm baffled. πŸ˜•

    Could it be an OpenGL issue, hardware? If you disable hardware acceleration under Preferences - does that have an effect?

    Thomas Thomassen β€” SketchUp Monkey & Coding addict
    List of my plugins and link to the CookieWare fund

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    • G Offline
      gt5
      last edited by 26 Nov 2012, 22:45

      @thomthom said:

      I'm baffled. πŸ˜•

      Could it be an OpenGL issue, hardware? If you disable hardware acceleration under Preferences - does that have an effect?

      Ok, this is just weird:
      Turned off HA
      Dialog says: The change will take effect for new windows
      Toolbar returns in the existing window
      However, now it's gone again regardless of HA setting! (I even tried restart.)

      I may need to reinstall the OS--not fun

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      • T Offline
        thomthom
        last edited by 27 Nov 2012, 08:51

        That is very strange. What are you hardware specs? What is the graphic card?
        Is it possible to update the graphic driver - or is that done automatically by OSX?

        Thomas Thomassen β€” SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • T Offline
          thomthom
          last edited by 27 Nov 2012, 08:52

          Do you notice any artefacts in any other applications?
          What about Fredo's tools - he uses similar technique to draw the UI as I do.

          Thomas Thomassen β€” SketchUp Monkey & Coding addict
          List of my plugins and link to the CookieWare fund

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          • G Offline
            gt5
            last edited by 28 Nov 2012, 01:33

            @thomthom said:

            That is very strange. What are you hardware specs? What is the graphic card?
            Is it possible to update the graphic driver - or is that done automatically by OSX?

            2010 Quad-Core 2.93 GHz i7 iMac
            16GB RAM
            ATI Radeon HD 5750 1GB Graphics Ram OpenGL 3.2

            Can not upgrade driver

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            • G Offline
              gt5
              last edited by 28 Nov 2012, 01:35

              @thomthom said:

              Do you notice any artefacts in any other applications?
              What about Fredo's tools - he uses similar technique to draw the UI as I do.

              no problems with other apps or fredo's stuff

              sketchup (and only sketchup) itself crashes a lot

              it may, in fact, be the most poorly written high profile app ever--they know there's something terribly wrong or they wouldn't have two different, simultaneous, autosaves! (And neither of them work as advertised!)

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              • C Offline
                Chris Fullmer
                last edited by 28 Nov 2012, 02:57

                Two different simultaneous autosaves? Worst written high profile App? We must not be using the same software. Mine almost never crashes (except when I'm doing particularly grueling things to it in terms of high poly models).

                but seriously, simultaneous autosaves, what does that mean? I've never seen that. Mac thing? Or is your SU really borked?

                Lately you've been tan, suspicious for the winter.
                All my Plugins I've written

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                • T Offline
                  thomthom
                  last edited by 28 Nov 2012, 09:00

                  @gt5 said:

                  sketchup (and only sketchup) itself crashes a lot

                  hm... sounds something is amiss. I do experience the occasional crash, but not a lot - and I can almost every time trace it down to a rouge plugin. Sandbox Tools is my main cause for crashes - but that's only when I use it. Some other plugins might have observer active that might crash SU at any given time.

                  Do you have a lot of plugins installed?

                  Could you try running SketchUp with just Vertex Tools - no other plugins? Just so we can eliminate conflicts.

                  This is a very difficult issue to debug, as it appear to be local to your machine. And all the data I get out of the API indicate that the toolbar is positioned and visible in the viewport - which makes me suspect there is something else going on here.

                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • G Offline
                    gt5
                    last edited by 29 Nov 2012, 23:35

                    @thomthom said:

                    ....difficult issue to debug, as it appear to be local to your machine.

                    That's it! Boy do I feel silly. Deleted the .plist files, restarted, problem solved!

                    Sorry to have troubled you, I should have thought of this sooner.

                    g

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                    • T Offline
                      thomthom
                      last edited by 30 Nov 2012, 08:34

                      @gt5 said:

                      @thomthom said:

                      ....difficult issue to debug, as it appear to be local to your machine.

                      That's it! Boy do I feel silly. Deleted the .plist files, restarted, problem solved!

                      Sorry to have troubled you, I should have thought of this sooner.

                      g

                      I'm not that familiar with OSX - can you explain what these .plist files are? Where they are? In case I should get this questions again.

                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • D Offline
                        driven
                        last edited by 30 Nov 2012, 17:05

                        @TT
                        it's where defaults write and sketchup.write_defaults both read/write from/to.
                        ~/Library/Preferences/com.google.sketchuppro8.plist
                        there is also another less obvious one here
                        ~/Library/Application Support/Google SketchUp 8/SketchUp/Shortcuts.plist
                        john

                        learn from the mistakes of others, you may not live long enough to make them all yourself...

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                        • T Offline
                          thomthom
                          last edited by 30 Nov 2012, 23:33

                          @driven said:

                          @TT
                          it's where defaults write and sketchup.write_defaults both read/write from/to.
                          ~/Library/Preferences/com.google.sketchuppro8.plist
                          there is also another less obvious one here
                          ~/Library/Application Support/Google SketchUp 8/SketchUp/Shortcuts.plist
                          john

                          And what other side-effects does erasing these files have?

                          Thomas Thomassen β€” SketchUp Monkey & Coding addict
                          List of my plugins and link to the CookieWare fund

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                          • D Offline
                            driven
                            last edited by 30 Nov 2012, 23:39

                            you loose all 'user' settings, the app regurgitates it's default list on next startup,

                            it's a common debug step, "trash the preference list" although I prefer to overwrite or delete only the suspisious ones, so I keep all my paths, toolbar co-ords etc...
                            john

                            learn from the mistakes of others, you may not live long enough to make them all yourself...

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                            • D Offline
                              driven
                              last edited by 30 Nov 2012, 23:42

                              so the code I left earlier in the thread would have done the same thing, but only to your plugins prefs, if it had all your plugins names right...

                              learn from the mistakes of others, you may not live long enough to make them all yourself...

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                              • T Offline
                                thomthom
                                last edited by 30 Nov 2012, 23:46

                                Right, I need to make a note of this. How often do you find yourself doing this?

                                Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                List of my plugins and link to the CookieWare fund

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                                • D Offline
                                  driven
                                  last edited by 30 Nov 2012, 23:53

                                  a lot when debugging things, or adding extra functionality [like Web Inspector] it so easy to do from Ruby Console using unix or SU cmds.

                                  learn from the mistakes of others, you may not live long enough to make them all yourself...

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