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    Corrupt file.....HELP!

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
    sketchup
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    • TIGT Offline
      TIG Moderator
      last edited by

      Do you have any auto-backup SKB version?
      Re-suffix that as SKP and it should open as 'one save behind'.

      You haven't attached the file.
      ZIP it if it's >4Mb.

      TIG

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      • Dave RD Offline
        Dave R
        last edited by

        I haven't had this problem for a long time but when I did have it, I found that e-mailing the SKP file to myself seemed to fix it. No explanation as to why but it did work.

        Etaoin Shrdlu

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        • J Offline
          juliecouch
          last edited by

          Hi, sorry the file is too big to attach, it's 31MB to I don't think zipping it will get it down to the 4MB max allowable.

          No, no backup up unfortunately. I will try the email trick and see if that helps.

          thanks

          Julie

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          • J Offline
            juliecouch
            last edited by

            I can't do the email thing as the file is too large for my account or the free version of YouSendIt. Any more ideas?

            Regards

            Julie

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            • TIGT Offline
              TIG Moderator
              last edited by

              If you zip it how big is it ?

              TIG

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              • Dave RD Offline
                Dave R
                last edited by

                Is it still on the memory stick? Are you trying to open it from the stick? Or did you copy it to your boss's computer? Could you try copying it to another computer?

                Etaoin Shrdlu

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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  Did you Move it to the stick or Copy it ?
                  If you have the original is it still corrupted ?

                  TIG

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                  • J Offline
                    juliecouch
                    last edited by

                    when it's zipped it's about 24MB. I have tried opening it on 3 separate computers, from the memory stick and from the network. Still the same problem. The original is corrupt 😞.

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      No SKB files are being made ??

                      TIG

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                      • J Offline
                        juliecouch
                        last edited by

                        There isn't one for this file. I may have been inadvertently deleted!

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                        • TIGT Offline
                          TIG Moderator
                          last edited by

                          Bummer!
                          What's the largest file your email allows you to attach ?
                          Can you ZIP the SKP file into segmented parts that are <= that size [many ZIP apps have that option], and email each of those separately to yourself.
                          Then download them all and then rejoin them [automatic when you try to extract from the first numbered one].
                          The extracted SKP can then be opened to see if that fixes it...
                          It's a convoluted long-shot, but seems to be the best we have so far.

                          If you have a Pro license then SketchUp support would look at the file for you and could perhaps fix it, but that might take a while and it'd need to be segmented as a ZIP too...

                          TIG

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                          • J Offline
                            juliecouch
                            last edited by

                            Thanks TIG, I'll give it a go. Worst case scenario, redraw!

                            thanks

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                            • ely862meE Offline
                              ely862me
                              last edited by

                              Is the file still recognized as a Sketchup file ? At times for some unknown reason the.skp extension gets lost.If this is the case try to rename the file and add .skp at the final (in windows 7 you need to unhide the extensions from the control panel in order to change the extension).

                              If you didn't fix it yet try to archive and split the file in 6-7 parts of 4 mb so you can upload here(if it is ok with you) and some of us can take a chance on it .

                              Elisei (sketchupper)


                              Before no life was done on Earth it was THE LIFE ITSELF...GOD
                              Come and See EliseiDesign

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                              • Dave RD Offline
                                Dave R
                                last edited by

                                Julie,

                                If it comes to that you might want to see if there are any strategies you can use to keep the file size down and to make potential redraws less painful. I don't know what your model is/was like but perhaps there were unused components, materials, styles, etc. Purging unused periodically will help clean up that stuff. Making components of objects and collections of objects would allow you to save them out as separate SKP files. If you run into the problem of a corrupt file again you could just drag the components into a new model. You might also find it easier to send the components to your boss instead of the whole thing in one lump.

                                There are other possible things you could do to keep file size down and perhaps prevent corruption of the file but exactly what depends a bit on the model.

                                Etaoin Shrdlu

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                                • pbacotP Offline
                                  pbacot
                                  last edited by

                                  the zipped 24MB file is OK for YouSendIt. Isn't it? If not just buy a month's account. Send the file to someone here to see if they can open. It's a try anyway.

                                  MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

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                                  • TIGT Offline
                                    TIG Moderator
                                    last edited by

                                    If you have it split into parts and are wary of giving it to 'everyone' on the open forum, you can PM it to some of us, OR PM one of us for an email address you can send the ZIP[s] to...

                                    TIG

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