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    Application run Error 0xo0150004

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • Bob JamesB Offline
      Bob James
      last edited by

      Ever since I installed the latest M3 beta 2 (and released version of it) at home, SU will not run: instead I get the error 0xo0150004.

      I've tried just about everything I can think of:
      Reinstall
      Uninstall and re-install
      Install older versions (which worked fine before installing M3 beta 2)
      Registry Wizard
      CCleaner

      All other program work fine: it's just SU/Layout/Style Builder.

      Can anyone help?

      i7-4930K 3.4Ghz, 2x GTX780 6GB, 32GB DDR3-1600 ECC, OCZ Vertex 4 500GB, WD Black 3TB, 32TB NAS, 4x 27" Monitors, SpaceMouse Pro, X-keys XK-60

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      • GaieusG Offline
        Gaieus
        last edited by

        Hm. Interesting. I tried to search for this error message and your topic came up first in Google and the only other topic is more than 2 years old and is related to XP. There (in connection with a different software) they found a solution (go to page 2 on the forums) but I have to admit I do not understand much of what the folks are talking about: http://forum.cakewalk.com/tm.aspx?high=&m=994782&mpage=1

        Gai...

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        • TIGT Offline
          TIG Moderator
          last edited by

          Do you have full Admin security permissions when you are installing ?
          Right-click and 'Run as Admin' on the installer exe icon.
          If it is indeed the 'CW15Auto.dll' file that is somehow corrupted/infected - as Csaba's link [finally] suggests - then I don't know how you go about fixing it... however, a Google search for it comes up with lots of ideas, but the scamlike 'scanner/fix' tools look dodgy...

          TIG

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          • Bob JamesB Offline
            Bob James
            last edited by

            @tig said:

            Do you have full Admin security permissions when you are installing ?

            Yes, but I'll try "run as Admin"

            @tig said:

            If it is indeed the 'CW15Auto.dll' file that is somehow corrupted/infected - as Csaba's link [finally] suggests - then I don't know how you go about fixing it.

            %(#FF0000)[Thank you for finding that: I never did figure it out ๐Ÿ˜„]

            @tig said:

            .. however, a Google search for it comes up with lots of ideas, but the scamlike 'scanner/fix' tools look dodgy...

            Registry Wizard is one of those: but I was/am desperate

            i7-4930K 3.4Ghz, 2x GTX780 6GB, 32GB DDR3-1600 ECC, OCZ Vertex 4 500GB, WD Black 3TB, 32TB NAS, 4x 27" Monitors, SpaceMouse Pro, X-keys XK-60

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            • thomthomT Offline
              thomthom
              last edited by

              I recommend people not to use registry cleaners - in my experience they cause more problems than they fix. The registry has complex references and these tools doesn't appear to handle them very well. All too often they just break stuff.

              Thomas Thomassen โ€” SketchUp Monkey & Coding addict
              List of my plugins and link to the CookieWare fund

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              • Dan RathbunD Offline
                Dan Rathbun
                last edited by

                @tig said:

                If it is indeed the 'CW15Auto.dll' file that is somehow corrupted/infected - as Csaba's link [finally] suggests - then I don't know how you go about fixing it...

                That thread does not suggest this... most of the people posting in that thread are "grasping at straws". This 'CW15Auto.dll' file, is specific to the OP's application, called "SONAR".

                The one guy that KNOWS what is going on... it seems, cannot be understood by most of the other readers and posters.

                The issue is that the MSVC 2005 runtime redistributable needs to be updated by the SketchUp installer, but the original msi installer packages have been removed (deleted by the user.) The originals must be there so that they can first do an uninstall, before the newer version can do it's install.

                It's a major headache, I have first-hand experience with, because I did not think I needed the MSVC msi packages anylonger, and manually deleted (what I thought were temporary installer folders,) in the root directory of my drive.

                Now I cannot update (or actually uninstall,) any of the Visual Studio Languages.

                I either need to wipe the drive, and re-install everything... or spend a day or two, manually cleaning up files and the registry, to put the machine back into a pre-install state. (Or.. I may try what this post suggests... manually re-creating the installer directory and copying a good msi file from my mother's XP machine.)

                I'm not here much anymore.

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