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    Drape Crashes on SU.7 on Win.7

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • J Offline
      JFraser83
      last edited by

      Drape command crashes every time on Sketchup 7. Im using Windows.7.

      I have read issues with Sketchup 8, but not 7. It crashes on even the simplist of drapes.

      Any fix for this?

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      • TIGT Online
        TIG Moderator
        last edited by

        Can you post an example SKP ?
        What is the exact nature of this 'crash' ??
        Have you tried SuperDrape ?

        TIG

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        • J Offline
          JFraser83
          last edited by

          It happens in any situation, wether it be one line draping onto a square plane, or contours onto a terrain and just crashes and bug splats, so no point really sending over a file.

          I haven't heard of Super drape. Where can I find the plugin?

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          • GaieusG Offline
            Gaieus
            last edited by

            Here http://forums.sketchucation.com/viewtopic.php?t=40481

            Gai...

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            • thomthomT Offline
              thomthom
              last edited by

              @jfraser83 said:

              It happens in any situation, wether it be one line draping onto a square plane, or contours onto a terrain and just crashes and bug splats, so no point really sending over a file.

              There is a point - to verify if it happens on other machines.
              I experience crashes with Drape, in SU6, SU7 and SU8 - but not all the time. It's certain scenarios. Sounds like there might be an issue local to your machine - maybe a plugin you have installed. (Have you tried with your plugins folder disabled?)

              Thomas Thomassen β€” SketchUp Monkey & Coding addict
              List of my plugins and link to the CookieWare fund

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              • J Offline
                JFraser83
                last edited by

                Ok, well I have attached a file which crashes (as does any file i create), but i presume this will work on your computer as you obviously dont experience the same bug splats using the drape command.

                I have just upgraded computer to windows 7, which is what i believe to be the probelm as appart from that, nothing has changed since having XP. I havent installed any new plugins.

                I just tried Superdrape, this crashes also. So my main question is, does anyone else have problems draping with Sketchup 7 running on Windows 7?


                temp.skp

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                • thomthomT Offline
                  thomthom
                  last edited by

                  @jfraser83 said:

                  I just tried Superdrape, this crashes also. So my main question is, does anyone else have problems draping with Sketchup 7 running on Windows 7?

                  I've used SU6,7 and 8 on XP, Vista, Windows 7 - in no configuration has it always produced a crash. And I'm sure it's not Windows 7 either - because otherwise there would have been a flood of complaints.

                  I tried your file, on Window7 SU7 and got no bugsplat.

                  @jfraser83 said:

                  I havent installed any new plugins.

                  But do you have some? Have you tried with them disabled?

                  In general use I found Drape to be more stable when I grouped the entities I worked with. It appear to me that draping within the current context is less stable then when it'd grouped.

                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • TIGT Online
                    TIG Moderator
                    last edited by

                    Well, as expected it works fine for me in v7 or v8 - although it's with Vista, not Win7.
                    Do you have full-rights to the Sketchup folder [and all subfolders/files] under right-click Properties > Security... ??
                    Assuming that fix fails...
                    If you rename your Plugins folder temporarily as 'PluginsDisabled' and restart; the Sandbox tools should still load from within Tools.
                    Does it work then ?
                    If so, then something in Plugins is messing with things...
                    Let's find it...
                    Try making a new Plugins folder and then move all subfolders and all non .rb/.rbs file and also move half of the .rb/.rbs files back in and restarting... once it fails you know you have moved the rogue file back in - try everything back in except that and see if it still works...
                    Tell us the culprit.
                    If it still doesn't work with Plugins disabled them something else is adrift...
                    Can you repair / reinstall Sketchup ?

                    Incidentally, the face is 'upside down', although it shouldn't affect 'Drape' anyway.

                    TIG

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                    • J Offline
                      JFraser83
                      last edited by

                      Cheers TIG.

                      I have done all you said and after some detective work, it looks like its my 'SU_Podium_V2.rbs' file which is causing the problem. I presume without this I cannot use podium V2? 😞

                      So has there ever been a conflict with Podium V2.1 and Drape?

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                      • thomthomT Offline
                        thomthom
                        last edited by

                        @jfraser83 said:

                        Cheers TIG.

                        I have done all you said and after some detective work, it looks like its my 'SU_Podium_V2.rbs' file which is causing the problem. I presume without this I cannot use podium V2? 😞

                        So has there ever been a conflict with Podium V2.1 and Drape?

                        I'd recommend you report this to the Podium Developers for inspection.

                        Thomas Thomassen β€” SketchUp Monkey & Coding addict
                        List of my plugins and link to the CookieWare fund

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                        • J Offline
                          JFraser83
                          last edited by

                          Have just done so.

                          This is very annoying. Both are extremely important to my job!

                          Someone out there must have Podium V2.1 and witnessed the same problem?

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                          • thomthomT Offline
                            thomthom
                            last edited by

                            I have Podium - but I use SU8.

                            It could be some crash in an observer - which has been fixed in SU8.

                            Thomas Thomassen β€” SketchUp Monkey & Coding addict
                            List of my plugins and link to the CookieWare fund

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                            • J Offline
                              JFraser83
                              last edited by

                              Unfortunatly I cannot get SU8 (wrok IT wont allow). I have told the Podium people, they say get the latest update of Podium V2, which i have. No fix as yet 😞

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                              • thomthomT Offline
                                thomthom
                                last edited by

                                @jfraser83 said:

                                Unfortunatly I cannot get SU8 (wrok IT wont allow).

                                I never understood IT policies like that. The latest version fixes many bugs and issues. Sometimes it appear that IT department makes life easier for them - not the users... πŸ˜’

                                Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                List of my plugins and link to the CookieWare fund

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                                • J Offline
                                  JFraser83
                                  last edited by

                                  I think its that they make it cheaper! Unles syou are saying that SUpro 8 is a free upgrade?

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                                  • thomthomT Offline
                                    thomthom
                                    last edited by

                                    @jfraser83 said:

                                    I think its that they make it cheaper! Unles syou are saying that SUpro 8 is a free upgrade?

                                    Do they take into the account of the time spend for each user having to deal with bugs and crashes of the older version?

                                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                    List of my plugins and link to the CookieWare fund

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                                    • J Offline
                                      JFraser83
                                      last edited by

                                      haha...Dont get me started!

                                      We have an IT Help desk to log complaints, which i cannot log into at present...so they cant even hear me problems, let alone deal with them....

                                      Do you know off the top of your head how much a SU8 upgrade is?

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                                      • thomthomT Offline
                                        thomthom
                                        last edited by

                                        @jfraser83 said:

                                        We have an IT Help desk to log complaints, which i cannot log into at present...so they cant even hear me problems

                                        πŸ˜’

                                        @jfraser83 said:

                                        Do you know off the top of your head how much a SU8 upgrade is?

                                        $95
                                        https://sketchupprostore.appspot.com/index.ep

                                        If you don't rely on the Pro features you can off course get the free version - you can have it side by side with your Pro SU7.

                                        Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                        List of my plugins and link to the CookieWare fund

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                                        • J Offline
                                          JFraser83
                                          last edited by

                                          I have found a resolution to my problem.

                                          I have right clicked the sketchup 7 icon and gone to properties/compatibility then ticked β€˜run this program in compatibility mode for:’ Windows XP (service pack 3) as in the attached image. Now I can use drape successfully when SU podium V2 plugin is installed.


                                          Drape_Podium issue.jpg

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                                          • J Offline
                                            JFraser83
                                            last edited by

                                            Also, I have tried changing this to Windows 7...adn it works also!

                                            but now i get a bugsplat every time i close SU???

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