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    Unexpected file format? Help!

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      @TIG

      The first time you 'Save' a file in SU you can choose the version type. It afterwards you must use 'Save As' if you wish to change version type 🤓

      Download the free D'oh Book for SketchUp 📖

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      • D Offline
        Dutch-RS
        last edited by

        Is there maybe a possibility to upload my file so you guys can check if it works and find out what's wrong?

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        • GaieusG Offline
          Gaieus
          last edited by

          Hi Ruben,

          Under the text area where you are writing your post here, there is an attachment tab. You can upload a file there (up to some size I cannot remember now)

          Gai...

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          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            Up to 4mb is the limit.

            Download the free D'oh Book for SketchUp 📖

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            • TIGT Offline
              TIG Moderator
              last edited by

              You can 'zip' files to reduce the size too...

              TIG

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              • D Offline
                Dutch-RS
                last edited by

                Well, okay.
                I uploaded it now.
                Can you guys try to find out what the problem is and maybe solve it? 😄


                Goed CKV huis.skp

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  Hm. Interesting indeed. Gives an "Unexpected file format" to me as well although my system (32 bit XP) shows the model in the thumbnail.

                  Gai...

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                  • TIGT Offline
                    TIG Moderator
                    last edited by

                    I've looked in the file and it is a SKP in the header... [v?]
                    BUT it won't open... 'unrecognized file format' - must be some corruption in the database... 😢
                    It's probably fatal - sorry...

                    TIG

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                    • Alan FraserA Offline
                      Alan Fraser
                      last edited by

                      You could try contacting Google. If it's fixable, they may be able to do it for you. Obviously, they don't have time to do this on a regular basis, but it may be useful from their developmental point of view to perform a post-mortem on it, to see what went wrong. It would depend on whether the data corruption was the fault of the program or just a glitch on your home PC.

                      3D Figures
                      Were you required to walk 500 miles? Were you advised to walk 500 more?
                      You could be entitled to compensation. Call the Pro Claimers now!

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                      • W Offline
                        wrielarchi
                        last edited by

                        Hola alguien ahí me puede ayudar, tengo el mismo problema con "unexpected file format" pero ya intente abrir el skb y me aparece el mismo viso, ya tenia un buen avance y necesito abrirlo ayuda!

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                        • J Offline
                          JuanV.Soler
                          last edited by

                          Hola wrielarchi

                          Intenta mandarnos el archivo , vas a tu Panel de Control y pinchas en Upload attachment . Hay un límite que son 4 mb , si el tuyo es mayor intenta comprimirlo .


                          Hello anyone there who can help me, I have the same problem with "unexpected file format" I try to open the skb and I get the same , and I had a good progress and need help!


                          Try to send us the file ¡

                          ,))),

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                          • TIGT Offline
                            TIG Moderator
                            last edited by

                            SketchUp files are named .SKP.
                            Backup files are named .SKB.
                            SketchUp opens .SKP files.
                            SketchUp does not open .SKB files.
                            If you rename a file with a .SKB suffix with a .SKP suffix it will open in SketchUp.
                            Otherwise, what is your problem?
                            Archivos de SketchUp se nombran .SKP.
                            Archivos de 'copia de seguridad' se nombran .SKB.
                            SketchUp abre archivos .SKP.
                            SketchUp no abra los archivos de .SKB.
                            Si cambia el nombre de un archivo de una sufijo '.SKB' con una sufijo '.SKP' que se abrirá en SketchUp.
                            ¿De lo contrario, cuál es tu problema?

                            TIG

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                            • N Offline
                              Nelsonallen
                              last edited by

                              @tig said:

                              SketchUp files are named .SKP.
                              Backup files are named .SKB.
                              SketchUp opens .SKP files.
                              SketchUp does not open .SKB files.
                              If you rename a file with a .SKB suffix with a .SKP suffix it will open in SketchUp.
                              Otherwise, what is your problem?
                              Archivos de SketchUp se nombran .SKP.
                              Archivos de 'copia de seguridad' se nombran .SKB.
                              SketchUp abre archivos .SKP.
                              SketchUp no abra los archivos de .SKB.
                              Si cambia el nombre de un archivo de una sufijo '.SKB' con una sufijo '.SKP' que se abrirá en SketchUp.
                              ¿De lo contrario, cuál es tu problema?

                              I've uploaded another dreaded "UFF" fail. Any suggestions? Thx.


                              cindy.skp

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                              • TIGT Offline
                                TIG Moderator
                                last edited by

                                Nelson
                                I can see it's a v8 SKP BUT there is an UFF error.
                                I can't recover it - perhaps someone at SketchUp itself could have a look, if the data is important...
                                It's also good to report such errors, in case it's something up with SketchUp, rather than with you processes/OS/PC etc...

                                TIG

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                                • S Offline
                                  samhouthoofd
                                  last edited by

                                  Hello guys!

                                  I'm a Belgian architectural student and have been working for 1 week with a model on sketchup.
                                  Never had a problem saving it or restarting it since today!?
                                  unexpected file format is my problem... I've put the files underneath in the attachment!

                                  I realy HOPE someone can help me!

                                  Greets

                                  Sam

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                                  • TIGT Offline
                                    TIG Moderator
                                    last edited by

                                    You can't add attachments until you have made a few posts.


                                    Before then... do you have SketchUp set to auto-save and/or to make automatic backups?
                                    If so you might find an AutoSave SKP with the model's SKP ?
                                    Or if you have backups then a SKB file.
                                    The SKB can be renamed as a SKP which will open in SketchUp once again.
                                    The SKB is one save behind the current SKP so you only loose work since the last save ??

                                    TIG

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                                    • S Offline
                                      samhouthoofd
                                      last edited by

                                      Yes i have set up sketchup to auto-save every 5 minutes but when i locate this file in the documents folder it's a old file from 2014 which i don't need..
                                      Also i have SKB files but here the same problem: unexpected file format!
                                      I've tried to rename the SKB to a SKP but still not working.
                                      Any1 got suggestions!?

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                                      • TIGT Offline
                                        TIG Moderator
                                        last edited by

                                        You must set the Windows Explorer > Tools > 'Folder options...' to NOT hide the file-type endings of ALL types.Capture.PNG
                                        Otherwise the 'xxx.skb' file is displayed as 'xxx' and when you add '.skp' if becomes 'xxx.skp.skb'
                                        Which is still NOT a SKP file.
                                        You need to rename 'xxx.skb' to be 'xxx.skp', then SketchUp will open it because it IS a SKP file.

                                        It SketchUp won't even open that SKP file it's somehow corrupted...

                                        TIG

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                                        • ntxdaveN Offline
                                          ntxdave
                                          last edited by

                                          Even if the file type is a true .skp file (like Tig said), you can always go into Explorer, right click on a .skb file and then click on the Open With link and point to SU 2015.

                                          Windows 8.1 will not let me set up SU 2015 as the default for .skp files so that is how I have been opening SU 2015 .skb files.

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                                          • S Offline
                                            samhouthoofd
                                            last edited by

                                            I have already tried to change a SKB into a SKP or opening SKP directly with SU but this gives the same problem... I have saved my files always but I think the problem is that i had 0 battery and my computer 'glitched' the files..... can I upload the files?

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