[Plugin] TT_Lib²

[thomthom]

@hygicell said:

Kaspersky was a trial version without support, so I could not poke them,

Sure you can - one should be able to ask questions about the software you evaulate. Such as "When evaluating the trial of your software I experienced a false positive - will this be fixed?"

[hygicell]

had to fill in a complicated form
... done !

still the same error messages:

the previously missing file is in place:

[thomthom]

Vertex Tools isn't related to TT_Lib2 at all. This is something different.

I have no idea why you are getting that error at all.
How does the folder for Vertex Tools look like?

[thomthom]

Oh - you had a screenshot there. Everything look normal. ...I'm baffled... I've never had that error reported and I cannot make sense of it.

It's like something is loading "loader.rb" before "tt_vertex.rb" ....

hmm... Maybe Kaspersky also removed the .so file from Vertex Tools? There should be two files in the CEXT folder under TT_Vertex - can you confirm?

[hygicell]

sure, screenhunter (free version) works like a fiddle

I checked first, but did not know what exactly to look for

so, just to make sure, I deleted TT Vertex, both the file and the .rb
then downloaded a fresh copy and re-installed it, using your install plugin

the result:

alas:

oh, and by the way: I did not simply uninstall Kaspersky, I used Revo Uninstaller (free version), which removes every trace of the program. Good riddance !

[thomthom]

After you get that error, can you try a couple of things:

Open the Ruby Console - report back the output of these commands:

---

TT_Vertex

---

load 'TT_Vertex/loader.rb'

---

TT_Vertex.debug_info

---

I'm really stomped here... I'm starting to wonder if there's some plugin conflict going on.

[hygicell]

TT_Vertex
TT_Vertex
load 'TT_Vertex/loader.rb'
true
TT_Vertex.debug_info

===== Vertex Tools Debug Info =====

PLUGIN_NAME: Vertex Tools
PLUGIN_VERSION: 1.1.4
PLUGIN_BUILD_DATE: 2012-24-09

SketchUp: 8.0.15158 (Pro)

RUBY_VERSION: 1.8.6
RUBY_PATCHLEVEL: 287
RUBY_RELEASE_DATE: 2008-08-11
RUBY_PLATFORM: i386-mswin32

FILE: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/tt_vertex.rb
PROXY_LOADER: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/loader.rb

ROOT_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins
PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex
CEXT_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/CExt/win32
CURSOR_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/Cursors
ICONS_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/Icons
L10N_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/Localisation
WEBDIALOG_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/webdialog

CEXT_VERSION: <undefined>

---

nil

[thomthom]

Something is wrong with the C-Extension. (The .so file) It's not being loaded.

@unknownuser said:

CEXT_VERSION: <undefined>

Though why it doesn't load I do not know.
Maybe there's something else on your machine blocking it... ?

What happens when you type:

require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT')

or...

require File.join(TT_Vertex::CEXT_PATH, 'VT_CEXT')

?

[thomthom]

Also, what does the File Properties for the VT_CEXT.so file look like?

---

[thomthom]

Do you have admin rights?

Do you have UAC enabled?

Are the permissions of the Plugin folder correct?

---

[hygicell]

whow Thomtom, you are really driving me to a much higher level than I possess or ever would imagine to reach
the learning grade is steep
but with a good teacher
you are an extremely good toourist guide in this wonderful land

Do you have admin rights? yes

Do you have UAC enabled? ???

Are the permissions of the Plugin folder correct? I suppose so

Also, what does the File Properties for the VT_CEXT.so file look like?

What happens when you type:
require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT')
or...
require File.join(TT_Vertex::CEXT_PATH, 'VT_CEXT')
?

[thomthom]

I'm utterly stomped....

The C Extension loads when you load it manually...

If you run these after each other:

require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT') TT_Vertex.debug_info

Then it should report at the end the version number of the C Extension - which does then appear to work.

The big puzzle is why you are getting that error when you start SketchUp... Nothing is making any sense. It all look to be working ok - and it does when you load things manually.

[hygicell]

what do you want me to do ?

[thomthom]

Can you type this into the console:

require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT') TT_Vertex.debug_info

?

After you typed load 'TT_Vertex/loader.rb' then the Vertex Tools menus and toolbars should be available, right?

Can you try with an empty Plugins folder? Temporarily rename your Plugins folder and create a fresh one. Then install Vertex Tools. (Use the RBZ package and install with SketchUp's native installer utility. http://www.thomthom.net/software/vertex_tools/manual/getting_started#installing_rbz )

Sorry that there's nothing much of a result so far - but I've never had this error reported in the 2+ years of Vertex Tools.

[hygicell]

thanks for your patience too
we are slowly getting somewhere:

Can you type this into the console:

require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT')
TT_Vertex.debug_info

?

After you typed load 'TT_Vertex/loader.rb' then the Vertex Tools menus and toolbars should be available, right?

not anywhere to be found
the box is checked in the preferences/extensions window

Can you try with an empty Plugins folder? Temporarily rename your Plugins folder and create a fresh one. Then install Vertex Tools. (Use the RBZ package and install with SketchUp's native installer utility.

emptied plugins folder as suggested
new errors:

but now the menus and toolbars are available

[thomthom]

Say what? With a completely empty Plugins folder you're getting errors??

I'm thinking this is a VirtualStore issue. Though I couldn't immediately see a "Compatibility Files" button in your screenshots. But it could be because my German isn't that strong.

Can you enter this path into Explorer:
C:\Users\%USERNAME%\AppData\Local\VirtualStore\Program Files (x86)\Google\Google SketchUp 8
?

If there's anything there, then they should be moved to the real Plugin folder.
(But since we're debugging here - move any files out of the way. Just so we can ensure the basic is working.)

[hygicell]

closer and closer, I believe:
there was a file in there:
plugins, with a subfile 1001bitpro

deleted those
then completely deleted 1001bitpro and reinstalled it
tried again, same errors
again deleted 1001bitpro completely
new situation:

alas, still:

[Dave R]

I don't know if this has anything to do with it but what is in the Google folder under Adobe?

[hygicell]

@dave r said:

I don't know if this has anything to do with it but what is in the Google folder under Adobe?

[thomthom]

Hang on - previously you got an error where 'tt_solid_inspector.rb' would not load. Now that error is gone and the 'loader.rb' error is back??

And how the VirtualStore Plugins folder is empty?

Even when you turn on Hidden Files?