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    SKU Pro 7.16860 works like crap!

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • D Offline
      dficarra
      last edited by

      Hello,

      We upgraded in our office from SKU 6 pro to 7 pro a couple of weeks ago. We have one licensed seat (so whoever signs in first is using pro version) and anyone else who logs in uses the free version. But ever since we did this upgrade, version 7 is sooooooooooo slow and when you try to click and scroll, there is a delay in the model moving compared to the mouse movement. And every function seems to take longer. I had to start saving files back down to version six and use them in there to get anything done without driving myself nuts.

      Has anyone else had this problem and knows how to fix it other than going back to version 6 and giving up and uninstalling version 7? It's been horrible and my bosses are sorry we upgraded.

      Thanks.

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      • Chris FullmerC Offline
        Chris Fullmer
        last edited by

        Generally most people have experience a much speedier sketchup with the upgrade to 7.1.

        I suppose you could try upgrading your graphics card.

        Lately you've been tan, suspicious for the winter.
        All my Plugins I've written

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        • thomthomT Offline
          thomthom
          last edited by

          As Cris said, ensure that your graphic card drivers are up to date. SU7 require newer OpenGL support.

          Also, ensure that Hardware Acceleration is enabled under Preferences.

          Thomas Thomassen — SketchUp Monkey & Coding addict
          List of my plugins and link to the CookieWare fund

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          • J Offline
            Jim
            last edited by

            Turn off Use fast feedback in the OpenGL preferences.

            Hi

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            • EdsonE Offline
              Edson
              last edited by

              your problem must be somewhere else. 7.1 is so much faster that 6 or even 7.

              edson mahfuz, architect| porto alegre • brasil
              http://www.mahfuz.arq.br

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              • T Offline
                tfdesign
                last edited by

                Yes, I agree. 7.1 works really well for me. Far better than 6!

                My book "Let's SketchUp!" Download from here

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                • J Offline
                  Jim
                  last edited by

                  Did any of the suggestions help, dficarra?

                  Hi

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                  • D Offline
                    dficarra
                    last edited by

                    @jim said:

                    Did any of the suggestions help, dficarra?

                    Well I updated my driver and made sure the settings in the openGL were set as noted here, and it seems it did help some. But God help me if I have shadows on. It hangs pretty bad if I'm using a decent sized file or have the model within a site plan.

                    I've also had a really tough time yesterday trying to get the drape tool to work properly on a topo model I created. I tried it several times, sometimes it crashed, other times it just stopped progressing and hung up at anywhere between 42% and 53%. And I've been able to use it in the past on even larger and more complicated site plans so I don't know what the problems is now. I'm hoping sketchup doesn't bring me to the same aggravated and frustrated level that autocad architecture has!

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      Shadows has always been slow. I've noticed any change between SU6 and SU7.

                      And as for the Drape tool - crashes in both SU6 and SU7. Depends on the file... I found that it's usually just a small portion of what I drape the causes it.

                      Thomas Thomassen — SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • D Offline
                        dficarra
                        last edited by

                        Yeah, I've tried it in 6 and 7. I tried grouping, exploding filling in the spaces on the site plan to drape, putting topo and site plan in same group, just about any kind of configuration I could think of and just can't seem to get it to function properly.

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                        • Chris FullmerC Offline
                          Chris Fullmer
                          last edited by

                          Whent he drape command "hangs" or freezes, it is not frozen. It is still processing. You just need to let it keep running. I've had to process many that take 8+ hours. So just let it keep running. It will BugSplat if it really stops working - those are frustrating.

                          Chris

                          Lately you've been tan, suspicious for the winter.
                          All my Plugins I've written

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                          • D Offline
                            dficarra
                            last edited by

                            Chris,

                            No kidding, 8 hours? Wow. That stinks, guess I'll have to set it up today at end of the day and have it crunch on it over night. Thanks for the heads up.

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                            • D Offline
                              DaveJ
                              last edited by

                              I have constant problems with SU--slow response--even to tool selections, 2 or 3 crashes per day, painfully slow saves. It's close to unusable. Very frustrating.

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                              • thomthomT Offline
                                thomthom
                                last edited by

                                @davej said:

                                I have constant problems with SU--slow response--even to tool selections, 2 or 3 crashes per day, painfully slow saves. It's close to unusable. Very frustrating.

                                What hardware and drivers do you have?

                                Thomas Thomassen — SketchUp Monkey & Coding addict
                                List of my plugins and link to the CookieWare fund

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                                • D Offline
                                  DaveJ
                                  last edited by

                                  I'm using a stock MacBookPro, 2.6 GHz, 4 GB RAM, GeForce 8600M GT. "Unusable" is overstating its deficiencies, but it is painfully slow. Layout on the other hand, is absolutely unusable, but that's another discussion for another forum.

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                                  • D Offline
                                    dficarra
                                    last edited by

                                    I'm right there with you DaveJ, that's why I started this thread. Since we only have one pro seat in the office whoever opens sketchup 7 first uses the pro and the rest of us that open it after that have to use the free version and it says "Sketchup Pro [EXPIRED]" at the top of the toolbars. And when we're in that one, every move has a delay to it. Rotating view has a second or two hickup, drawing a line has a second or two delay in when the marker shows up, etc... Everything has a delay including selecting the tools and turning layers on or off and that's with shadows off.

                                    I still haven't really received any info on here as to how to fix this problem and it's really getting to me. Making me save all files back down and use version 6. Please some one give me a cure.

                                    Thanks.

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                                    • J Offline
                                      Jim
                                      last edited by

                                      But there is no difference between the Free and Pro version in their graphics capability - so if the Pro version is faster than the Free version, it is because of a configuration setting.

                                      I don't know how using the network license setup handles it.

                                      Hi

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                                      • T Offline
                                        tfdesign
                                        last edited by

                                        Dave, are you sure it's SketchUp? I've noticed that since upgrading to 10.6, the overall speed of my computer has become overtly s-l-o-w 😞

                                        Make sure you disable Flash too. Flash is sucking power out of my graphics, big time.

                                        My book "Let's SketchUp!" Download from here

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                                        • GaieusG Offline
                                          Gaieus
                                          last edited by

                                          Like Jim says, there is no difference between the Free and Pro (or eval) version of SU so if you experience anything like this, it MUST be something else.

                                          Gai...

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                                          • D Offline
                                            DaveJ
                                            last edited by

                                            @tfdesign said:

                                            Dave, are you sure it's SketchUp? I've noticed that since upgrading to 10.6, the overall speed of my computer has become overtly s-l-o-w 😞

                                            Make sure you disable Flash too. Flash is sucking power out of my graphics, big time.

                                            SU is the only application I am having trouble with--with the exception of Layout which truly is crap. Why would Flash cause any problem if a browser is not active?

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