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    New VRAY for SU bugsplat

    Scheduled Pinned Locked Moved V-Ray
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    • M Offline
      MartinPh
      last edited by

      After having used a demo of 'old' VRAY with good results I decided to take the plunge and buy the new VRAY for SU that's just out. I wish I hadn't. The appliction installed correctly and all the buttons are functional, however, shortly after hitting the render button SU just shuts down and I get a bugsplat message.

      I did notice that after installing VRAY, the SU startup has become considerably slower. Also, a number of pop-ups flash by, but so fast that you can just see the outline of the pop-up window, nothing more.

      All this is pretty frustrating, especialy given VRAYs ambitious price tag... Are others experiencing similar issues?

      FYI, I'm on a Pentium 4 Intel dual core 2,133 Ghz with 4 GB of RAM and a nVidea GeForce videocard

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      • thomthomT Offline
        thomthom
        last edited by

        @martinph said:

        The appliction installed correctly and all the buttons are functional, however, shortly after hitting the render button SU just shuts down and I get a bugsplat message.

        With any model? In any case, contact ASGVis support via email.

        @martinph said:

        I did notice that after installing VRAY, the SU startup has become considerably slower.

        Yes, it adds to startup time. V-Ray isn't a light weight product. But if you don't use VfSU for a while you can disable it via Preferences -> Extensions.

        @martinph said:

        Also, a number of pop-ups flash by, but so fast that you can just see the outline of the pop-up window, nothing more.

        Yea - annoying thing. Was hoping it'd be addressed before the release, but didn't. Hopefully it'll be addressed later.

        This release is a complete rewrite of the plugin. There are some quirks still left. Just make sure to report them so they get fixed. Contact ASGVis support email.

        Thomas Thomassen β€” SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • M Offline
          MartinPh
          last edited by

          Thanks Thomthom. I've meanwhile taken this problem to the asgvis forums, where I find I'm not the only one having it. It doesn't happen with every model, but it does with any big one. New vray doesn't seem able to handle these, while old vray could. No solution so far, and I can't help but feel deeply annoyed that such expensive software has been put on the marked with such serious issues remaining...

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          • T Offline
            tomot
            last edited by

            Cheer up!..... This is a formula AutoDesk has used with its AutoCad Users for years. The Users become the Beta testers for the software developer.
            Sad for The users, but a very good for the Software developer, and a good way to build a software company. Till hopefully Autodesk buys them out.

            [my plugins](http://thingsvirtual.blogspot.ca/)
            tomot

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            • thomthomT Offline
              thomthom
              last edited by

              Out of about a couple of hundred beta users - less than ten was active. 😞 Felt pretty lonely in the beta forum.

              Thomas Thomassen β€” SketchUp Monkey & Coding addict
              List of my plugins and link to the CookieWare fund

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              • T Offline
                tomot
                last edited by

                @thomthom said:

                Out of about a couple of hundred beta users - less than ten was active. 😞 Felt pretty lonely in the beta forum.

                I see I didn't make my self clear:
                The User and the beta tester are not the same persons.
                The User is one that has already paid for the software, with the expectation of using software with the major bugs removed. What I see here is the SketchUcation Forum supporting a sub-forum dedicated to exposing Vray Bugs.

                Which is precisely the way AutoDesk has treated its users. I really feel sorry for Users being treated in that fashion. Nevertheless thomthom you are doing a great job.πŸ˜„
                my 2 cents

                [my plugins](http://thingsvirtual.blogspot.ca/)
                tomot

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                • thomthomT Offline
                  thomthom
                  last edited by

                  Here's a post from ASGVis on the current situation: http://forum.asgvis.com/index.php?topic=7509.msg43674#msg43674

                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • N Offline
                    nomeradona
                    last edited by

                    @thomthom said:

                    Out of about a couple of hundred beta users - less than ten was active. 😞 Felt pretty lonely in the beta forum.

                    i requested to be beta tester,. buts seems asgvis is not interested.

                    visit my blog: http://www.nomeradona.blogspot.com

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      @nomeradona said:

                      i requested to be beta tester,. buts seems asgvis is not interested.

                      that's odd - because they really wanted more active testers.

                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • PixeroP Offline
                        Pixero
                        last edited by

                        @thomthom said:

                        @nomeradona said:

                        i requested to be beta tester,. buts seems asgvis is not interested.

                        that's odd - because they really wanted more active testers.

                        Me too. Never heard a word from them. πŸ‘Ž

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                        • F Offline
                          frv
                          last edited by

                          When I started with Maxwell the same thing happened. Its was buggy as hell, unworkable really. But times have changed after lots of work by NL and now Maxwell does render very well, but you still have to know what you are doing.

                          Since I have already been there with Maxwell I would offer my license (VfSU for Mac) to anyone interested for 450 USD. Its not that I don't think Vray isn't worth it. I already got some nice renders done with it even in the short time I used it. But to keep up with two high-end renderers for SU is just a bit too much.

                          If you are interested you can send me a personal message.
                          Francois

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                          • F Offline
                            frv
                            last edited by

                            If I try to disable Vray I don't see Vray in the preferences to be switched off. Any idea ?

                            Francois
                            Mac OSX

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                            • StinkieS Offline
                              Stinkie
                              last edited by

                              @frv said:

                              I would offer my license (VfSU for Mac) to anyone interested for 450 USD.

                              You cannot sell your license. 😐

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                              • thomthomT Offline
                                thomthom
                                last edited by

                                @frv said:

                                If I try to disable Vray I don't see Vray in the preferences to be switched off. Any idea ?

                                Francois
                                Mac OSX

                                No - maybe a bug in the Mac version. It's there under PC. At least to me.

                                Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                List of my plugins and link to the CookieWare fund

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                                • thomthomT Offline
                                  thomthom
                                  last edited by

                                  @pixero said:

                                  @thomthom said:

                                  @nomeradona said:

                                  i requested to be beta tester,. buts seems asgvis is not interested.

                                  that's odd - because they really wanted more active testers.

                                  Me too. Never heard a word from them. πŸ‘Ž

                                  I think it was a first come first serve. Though, seeing how well (not) that went - I think handpicking from the community would have been better.

                                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                  List of my plugins and link to the CookieWare fund

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                                  • dkendigD Offline
                                    dkendig
                                    last edited by

                                    @unknownuser said:

                                    What I see here is the SketchUcation Forum supporting a sub-forum dedicated to exposing Vray Bugs.

                                    Why would anyone assume that this forum was some sort of bug reporting forum?... Sketchucation has NOTHING to do with ASGvis at all, other than the fact that some users on here use ASGvis's product. Please tell ASGvis about bugs, not Sketchucation. I mean it's fine to talk about bugs and experiences, so you can all grow and improve your ability to use the product, but if you say "this is broken" on here... you're talking to nobody...

                                    Anyway, Martin's issues should be resolved with this upcoming patch, I've done some tests with the scene Martinph was having issues with. The good news is that now the scene will start to render. The bad news is that we run out of ram and crash 😞 ... Oh how I wish we wouldn't hit that 2gb wall so hard. Still awaiting a DR fix, so I haven't been able to test to see if that will help.

                                    Devin Kendig
                                    Developer

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                                    • T Offline
                                      tomot
                                      last edited by

                                      @dkendig said:

                                      @unknownuser said:

                                      What I see here is the SketchUcation Forum supporting a sub-forum dedicated to exposing Vray Bugs.

                                      Why would anyone assume that this forum was some sort of bug reporting forum?... Sketchucation has NOTHING to do with ASGvis at all, other than the fact that some users on here use ASGvis's product. Please tell ASGvis about bugs, not Sketchucation. I mean it's fine to talk about bugs and experiences, so you can all grow and improve your ability to use the product, but if you say "this is broken" on here... you're talking to nobody...

                                      I sent an email to this forums staff a while ago, about this same subject.
                                      Why is there a Vray sub-forum at SketchUcation.
                                      I never got a reply from the staff. Although thomthom seems to have taken it upon himself to answer most of the questions raised here. For which he should be rightfully acknowledged. Overall I think its more important to get the BUGS out of SketchUp, then to concentrate on 3rd party addon problems.

                                      my 2 cents!

                                      [my plugins](http://thingsvirtual.blogspot.ca/)
                                      tomot

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                                      • thomthomT Offline
                                        thomthom
                                        last edited by

                                        @tomot said:

                                        Why is there a Vray sub-forum at SketchUcation.

                                        There was a growing number of V-Ray questions appearing in the forum, so it was decided to make a sub-forum to group them.

                                        Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                        List of my plugins and link to the CookieWare fund

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