sketchucation logo sketchucation
    • Login
    Oops, your profile's looking a bit empty! To help us tailor your experience, please fill in key details like your SketchUp version, skill level, operating system, and more. Update and save your info on your profile page today!
    πŸ›£οΈ Road Profile Builder | Generate roads, curbs and pavements easily Download

    Message "there was a problem exporting to this file"

    Scheduled Pinned Locked Moved LayOut Bug Reporting
    layout
    23 Posts 12 Posters 33.2k Views 12 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • GaieusG Offline
      Gaieus
      last edited by

      I also use virtual PDF printers however with LO I believe it should be better to be able to print from the program as there are more settings (like quality and all).

      Gai...

      1 Reply Last reply Reply Quote 0
      • J Offline
        jhauswirth
        last edited by

        I also didn't have a problem exporting to high quality.
        I have seen problems when you try to change the default
        pdf file name (don't know why). Just take all the defaults-
        don't change the suggested filename and see if that works.

        1 Reply Last reply Reply Quote 0
        • keea1111K Offline
          keea1111
          last edited by

          Hi,

          I just experienced the same problem. "There was a problem exporting to the file" keeps popping up and won't allow me to export to PDF. Never happened before. The only thing I did differently that I haven't tried before in the layout drawing is I copy and pasted text from Word onto one of my pages. I also tried the above suggestions to no avail. I'll attach my drawing if someone is willing to help me figure this out. Much thanks,


          SAUNA STOVE.layout

          KEEA

          1 Reply Last reply Reply Quote 0
          • GaieusG Offline
            Gaieus
            last edited by

            It exported without any problems on my machine (also XP and LO 2.1 like yours)


            SAUNA STOVE.pdf

            Gai...

            1 Reply Last reply Reply Quote 0
            • DavidBoulderD Offline
              DavidBoulder
              last edited by

              I just ran into this problem last night. The PDF failed at all quality levels, but exporting an image was fine. By removing one page at a time, and then specific elements on the problem page, I was able to narrow it down to an imported PNG. Oddly the PNG was fine, but I opened it in an image editor, did a save as, and then inserted it vs. the original file. Everything was fine. I'll see If I can make a clean Layout file and re-create this with the original png. If I can, I'll send it to Google to see what about the PNG causes the problem. The workflow for making this png wasn't different from others in the file.

              --

              David Goldwasser
              OpenStudio Developer
              National Renewable Energy Laboratory

              1 Reply Last reply Reply Quote 0
              • DavidBoulderD Offline
                DavidBoulder
                last edited by

                For anyone interested. Here is the file (very small png) If I place this in a new Layout file and try to make a pdf, it fails.


                small icon

                --

                David Goldwasser
                OpenStudio Developer
                National Renewable Energy Laboratory

                1 Reply Last reply Reply Quote 0
                • GaieusG Offline
                  Gaieus
                  last edited by

                  Ditto here. Export error!
                  Nice find! πŸ‘

                  Gai...

                  1 Reply Last reply Reply Quote 0
                  • DavidBoulderD Offline
                    DavidBoulder
                    last edited by

                    I thought I'd try to do a compare of bad png and good png (after you do saveas on it) to see what changed. But unfortunately I can't use an application meant to DIFF text files for this. I'm assuming something in the file header is changing?

                    --

                    David Goldwasser
                    OpenStudio Developer
                    National Renewable Energy Laboratory

                    1 Reply Last reply Reply Quote 0
                    • GaieusG Offline
                      Gaieus
                      last edited by

                      Well, I opened it in Gimp and it gave me this prompt:

                      color-profile.png
                      There's obviously something in this Color profile LO doesn't like.

                      Gai...

                      1 Reply Last reply Reply Quote 0
                      • DavidBoulderD Offline
                        DavidBoulder
                        last edited by

                        Interesting. I thought I had the same workflow for all the files, which started with a screenshot from SketchUp. Most of them were done here at work on my PC using Snagit, which saves with an srgb profile. Screenshots at home on mac were made with the OS, and have the "Color LCD Calibrated" profile. I have never had a problem with that profile in the past. Some old MS apps used to not like CMYK jpgs vs. RGB jpgs, but I dont' remember specific profiles being a problem.

                        Another interesting thing I noticed is that if you keep the "Color LCD Calibrated" profile and save the image to a jpg then and insert that, the PDF export is fine. Save it back to a PNG and you get the error again.

                        So it seems to be a combination of the "Color LCD Calibrated" profile and the PNG file format. If I get a chance I can try this at home and see if only a windows Layout problem, but I'm flying out of town tomorrow, may not get a chance.

                        --

                        David Goldwasser
                        OpenStudio Developer
                        National Renewable Energy Laboratory

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          sketchy
                          last edited by

                          I have also run into this problem exporting a LO document to PDF. Very frustrated, I put in a support ticket but haven't heard a peep in 2 days.

                          The file is too large to post (1GB+) and I have no interest in deleting pages one at a time to find the culprit since there are over 40 pages. Each time they put out a new version of LO I get excited and try a project in it. Each time all my effort gets eaten by a bug(s).

                          I would still be excited about a stable version, especially since there are some huge advances with this build in my opinion.

                          Any other ways to trouble shoot this since I haven't heard from Google?

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            sketchy
                            last edited by

                            got a reply:
                            "Thank you for your note. To reduce the size of the file and potentially
                            resolve this issue, I suggest purging the LayOut file:

                            1. Click "File" > "Document Settings..."
                            2. Click "References" in the right pane.
                            3. Click the "Purge" button in the right pane.

                            If you continue to encounter a crash after purging the LayOut file, you
                            may consider exporting to PDF in increments of 5 pages. You can then use
                            Adobe Acrobat to combine the resulting PDFs into a single PDF."

                            Will try later but not too thrilled that the solution may involve a program I do not own.

                            1 Reply Last reply Reply Quote 0
                            • GaieusG Offline
                              Gaieus
                              last edited by

                              PDFCreator (free) can also stitch several pdf (and actually other kind of) files together.

                              Yet I understand that it's just another workaround

                              Gai...

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                sketchy
                                last edited by

                                Purge worked. I guess if something doesn't work I will try that.

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  sonder
                                  last edited by

                                  I am having this same problem with only one page on a 6 page layout file. I tried the purge routine to no avail. Any help would be appreciated.

                                  1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    rose47
                                    last edited by

                                    I am having similar problem. I have a LO file which I have previously exported to pdf no problem. Now I want to add a small text box. Every time I export to pdf, if I choose overwrite option it shows me the previous version eg without the new text box. If I choose to resave with a new name, I get the message 'problem opening pdf viewer' and nothing happens. I have done a purge of the LO file, and tried re-saving the LO file with a different name first, done a re-boot - nothing! Any ideas?
                                    Thanks, Rose

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      SteveJLV
                                      last edited by

                                      I had the same problem. In my case I resolved the issue after setting "Preserve Scale on Resize" on every Sketchup Model View.(put the check mark on)
                                      No more problems after that.

                                      1 Reply Last reply Reply Quote 0
                                      • Dave RD Offline
                                        Dave R
                                        last edited by

                                        @stevejlv said:

                                        I had the same problem. In my case I resolved the issue after setting "Preserve Scale on Resize" on every Sketchup Model View.(put the check mark on)
                                        No more problems after that.

                                        Steve, is this in LO3? Your profile indicates you are still using SketchUp 8 which implies LayOut 3.

                                        Etaoin Shrdlu

                                        %

                                        (THERE'S NO PLACE LIKE)

                                        G28 X0.0 Y0.0 Z0.0

                                        M30

                                        %

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          Jef.Coelho
                                          last edited by

                                          I was having this problem every time added some image format, I had problems with todos.Na attempt to find a solution, I found that if I put the image in another file open and CTRL + C, I can paste in my original document and export PDF in any capacity. With me this problem only occurs when the document has pictures, only with inserted sketchup, all is well.

                                          1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            studio constantine
                                            last edited by

                                            I hope you might have figured out the problem since it's been a long time I'm answering, I don't what the issue is, but there is a solution available, you can go to "Print tab - print as a file - choose the path - Print" you'll get the PDF file.

                                            Thank You.

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 1 / 2
                                            • First post
                                              Last post
                                            Buy SketchPlus
                                            Buy SUbD
                                            Buy WrapR
                                            Buy eBook
                                            Buy Modelur
                                            Buy Vertex Tools
                                            Buy SketchCuisine
                                            Buy FormFonts

                                            Advertisement