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    • GaieusG Offline
      Gaieus
      last edited by

      Hello Bob,

      The update should install on top of the existing one without any problem. The Plugins folder should also remain intact but in any case, you can make a backup of it.

      Gai...

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      • W Offline
        watkins
        last edited by

        Dear Gaieus,

        Many thanks for that. I am always a bits suspicious of computers. The buggers go wrong just when you need them.

        Regards,
        Bob

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        • thomthomT Offline
          thomthom
          last edited by

          @watkins said:

          Dear Gaieus,

          Many thanks for that. I am always a bits suspicious of computers. The buggers go wrong just when you need them.

          Regards,
          Bob

          But they always work when you try to illustrate the problem to someone. Solution is to always have someone over your shoulder.

          Thomas Thomassen — SketchUp Monkey & Coding addict
          List of my plugins and link to the CookieWare fund

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          • W Offline
            watkins
            last edited by

            Dear Thomas,

            Exactly right, but the only one here is my wife and she already thinks I spend too much time on the computer.

            Regards,
            Bob

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            • X Offline
              xrok1
              last edited by

              i often get a bugsplat when closing SU and sometimes get an error message saying not enough room in TEMP folder. does anyone have a solution?

              PS before you ask i have 170gig free space on my HD. 😉

              “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

              http://www.Twilightrender.com try it!

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              • EdsonE Offline
                Edson
                last edited by

                installed the update without any problems on my mac.

                edson mahfuz, architect| porto alegre • brasil
                http://www.mahfuz.arq.br

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                • X Offline
                  xrok1
                  last edited by

                  thank you, i'll try that.

                  “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                  http://www.Twilightrender.com try it!

                  1 Reply Last reply Reply Quote 0
                  • AndrewSA Offline
                    AndrewS
                    last edited by

                    @xrok1 said:

                    i often get a bugsplat when closing SU and sometimes get an error message saying not enough room in TEMP folder. does anyone have a solution? PS before you ask i have 170gig free space on my HD. 😉

                    xrok,

                    Please install the M1 update and let us know if you continue to see BugSplats upon exit. If so, I'll forward your message on to QA for further analysis.

                    Some folks are irked that M1 didn't fix their "pet-peeve" bug, but we did fix over 120 bugs in that update, including the most frequent BugSplat-causing offenders, so there is a good chance we solved your problem.

                    Even if we didn't solve that particular issue yet, rest assured that we do pay close attention to the number of bug reports that come from BugSplat; after all, that's why we use it!

                    Andrew S.
                    SketchUp Release Engineer

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      @andrews said:

                      @xrok1 said:

                      i often get a bugsplat when closing SU and sometimes get an error message saying not enough room in TEMP folder. does anyone have a solution? PS before you ask i have 170gig free space on my HD. 😉

                      xrok,

                      Please install the M1 update and let us know if you continue to see BugSplats upon exit. If so, I'll forward your message on to QA for further analysis.

                      Some folks are irked that M1 didn't fix their "pet-peeve" bug, but we did fix over 120 bugs in that update, including the most frequent BugSplat-causing offenders, so there is a good chance we solved your problem.

                      Even if we didn't solve that particular issue yet, rest assured that we do pay close attention to the number of bug reports that come from BugSplat; after all, that's why we use it!

                      I got the update installed and yesterday I experienced a BugSplat when I closed the SU window.

                      Thomas Thomassen — SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • C Offline
                        Charlie__V
                        last edited by

                        All,
                        I too have experienced the BS on Exit of SU.

                        Semmed to me it is related to saving and exiting too quickly.

                        I have not had a BS when I save.... pause for just a moment..... and then exit.

                        FYI:I have not installed the latest patch.

                        Best,
                        C

                        Precision M1710/Win 7 Pro 64 bit/i-7 6920 Quad core 2.9 Ghz -3.8/16Gb ram/NVIDIA M5000M 8Gb

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                        • thomthomT Offline
                          thomthom
                          last edited by

                          I clicked on the X in the titlebar, relying on the dialog to prompt me to save, which I answered yes to. I also have the feeling it happens when you save and close to quickly.

                          Thomas Thomassen — SketchUp Monkey & Coding addict
                          List of my plugins and link to the CookieWare fund

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                          • X Offline
                            xrok1
                            last edited by

                            well i got the newest update and the latest video drivers... about 50% of the time when i close SU i get this. no bugsplat


                            Capture.JPG

                            “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                            http://www.Twilightrender.com try it!

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                            • Chris FullmerC Offline
                              Chris Fullmer
                              last edited by

                              Are you running any malware software that might be blocking SU from reading or writing tot he hard drive or something?

                              Chris

                              Lately you've been tan, suspicious for the winter.
                              All my Plugins I've written

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                              • X Offline
                                xrok1
                                last edited by

                                no i always shut of all my security, firewall, defender, UAC.... i don't need it; i don't want it.

                                “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                                http://www.Twilightrender.com try it!

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