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    • B Offline
      bellwells
      last edited by

      @thomthom said:

      @bellwells said:

      I think you're right. I was hoping it was an update...like a fix for the damn shadow thing.

      Doubt there will be since it's a licensing issue and not a technical issue.

      Yeah, I know it's licensed to Carmack, or someone. Still, you would think the brainiacs at Google could figure this one out. Or Google ponies up the license fee....like they did for v4 or v5.

      Ron

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      • R Offline
        remus
        last edited by

        I vaguely remember hearing that a possible fix had been found, but they would need to rewrite a large portion of code to implement it.

        http://remusrendering.wordpress.com/

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        • W Offline
          watkins
          last edited by

          Dear All,

          With reference to the latest update, it seems to want install the whole program again. Should one uninstall the existing version before downloading the new version, or will the new version install over the top? I currently have SU Pro Version 7.0.8657. Presumably, I should make a copy of my Plugins folder. Anything else I should think about?

          Regards,
          Bob

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          • GaieusG Offline
            Gaieus
            last edited by

            Hello Bob,

            The update should install on top of the existing one without any problem. The Plugins folder should also remain intact but in any case, you can make a backup of it.

            Gai...

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            • W Offline
              watkins
              last edited by

              Dear Gaieus,

              Many thanks for that. I am always a bits suspicious of computers. The buggers go wrong just when you need them.

              Regards,
              Bob

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              • thomthomT Offline
                thomthom
                last edited by

                @watkins said:

                Dear Gaieus,

                Many thanks for that. I am always a bits suspicious of computers. The buggers go wrong just when you need them.

                Regards,
                Bob

                But they always work when you try to illustrate the problem to someone. Solution is to always have someone over your shoulder.

                Thomas Thomassen — SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • W Offline
                  watkins
                  last edited by

                  Dear Thomas,

                  Exactly right, but the only one here is my wife and she already thinks I spend too much time on the computer.

                  Regards,
                  Bob

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                  • X Offline
                    xrok1
                    last edited by

                    i often get a bugsplat when closing SU and sometimes get an error message saying not enough room in TEMP folder. does anyone have a solution?

                    PS before you ask i have 170gig free space on my HD. 😉

                    “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                    http://www.Twilightrender.com try it!

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                    • EdsonE Offline
                      Edson
                      last edited by

                      installed the update without any problems on my mac.

                      edson mahfuz, architect| porto alegre • brasil
                      http://www.mahfuz.arq.br

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                      • X Offline
                        xrok1
                        last edited by

                        thank you, i'll try that.

                        “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                        http://www.Twilightrender.com try it!

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                        • AndrewSA Offline
                          AndrewS
                          last edited by

                          @xrok1 said:

                          i often get a bugsplat when closing SU and sometimes get an error message saying not enough room in TEMP folder. does anyone have a solution? PS before you ask i have 170gig free space on my HD. 😉

                          xrok,

                          Please install the M1 update and let us know if you continue to see BugSplats upon exit. If so, I'll forward your message on to QA for further analysis.

                          Some folks are irked that M1 didn't fix their "pet-peeve" bug, but we did fix over 120 bugs in that update, including the most frequent BugSplat-causing offenders, so there is a good chance we solved your problem.

                          Even if we didn't solve that particular issue yet, rest assured that we do pay close attention to the number of bug reports that come from BugSplat; after all, that's why we use it!

                          Andrew S.
                          SketchUp Release Engineer

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                          • thomthomT Offline
                            thomthom
                            last edited by

                            @andrews said:

                            @xrok1 said:

                            i often get a bugsplat when closing SU and sometimes get an error message saying not enough room in TEMP folder. does anyone have a solution? PS before you ask i have 170gig free space on my HD. 😉

                            xrok,

                            Please install the M1 update and let us know if you continue to see BugSplats upon exit. If so, I'll forward your message on to QA for further analysis.

                            Some folks are irked that M1 didn't fix their "pet-peeve" bug, but we did fix over 120 bugs in that update, including the most frequent BugSplat-causing offenders, so there is a good chance we solved your problem.

                            Even if we didn't solve that particular issue yet, rest assured that we do pay close attention to the number of bug reports that come from BugSplat; after all, that's why we use it!

                            I got the update installed and yesterday I experienced a BugSplat when I closed the SU window.

                            Thomas Thomassen — SketchUp Monkey & Coding addict
                            List of my plugins and link to the CookieWare fund

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                            • C Offline
                              Charlie__V
                              last edited by

                              All,
                              I too have experienced the BS on Exit of SU.

                              Semmed to me it is related to saving and exiting too quickly.

                              I have not had a BS when I save.... pause for just a moment..... and then exit.

                              FYI:I have not installed the latest patch.

                              Best,
                              C

                              Precision M1710/Win 7 Pro 64 bit/i-7 6920 Quad core 2.9 Ghz -3.8/16Gb ram/NVIDIA M5000M 8Gb

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                              • thomthomT Offline
                                thomthom
                                last edited by

                                I clicked on the X in the titlebar, relying on the dialog to prompt me to save, which I answered yes to. I also have the feeling it happens when you save and close to quickly.

                                Thomas Thomassen — SketchUp Monkey & Coding addict
                                List of my plugins and link to the CookieWare fund

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                                • X Offline
                                  xrok1
                                  last edited by

                                  well i got the newest update and the latest video drivers... about 50% of the time when i close SU i get this. no bugsplat


                                  Capture.JPG

                                  “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                                  http://www.Twilightrender.com try it!

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                                  • Chris FullmerC Offline
                                    Chris Fullmer
                                    last edited by

                                    Are you running any malware software that might be blocking SU from reading or writing tot he hard drive or something?

                                    Chris

                                    Lately you've been tan, suspicious for the winter.
                                    All my Plugins I've written

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                                    • X Offline
                                      xrok1
                                      last edited by

                                      no i always shut of all my security, firewall, defender, UAC.... i don't need it; i don't want it.

                                      “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                                      http://www.Twilightrender.com try it!

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