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Leopard hang fix

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • M Offline
    markodd
    last edited by 16 Feb 2008, 10:30

    Hi .... I have recently bought a macbook with leopard (osx 10.5). I want to buy sketchup pro but thought that I would download a trial version to check it out. There are many hang problems which (compared to Sketchup 5 on my old pc) drive me nuts... Its seems that this is a problem experienced by other users and it also seems that there may be a solution... Can you help ? markodd

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    • I Offline
      inio
      last edited by 16 Feb 2008, 17:20

      @markodd said:

      Hi .... I have recently bought a macbook with leopard (osx 10.5). I want to buy sketchup pro but thought that I would download a trial version to check it out. There are many hang problems which (compared to Sketchup 5 on my old pc) drive me nuts... Its seems that this is a problem experienced by other users and it also seems that there may be a solution... Can you help ? markodd

      Are the hangs related to trying to rectangle select? If so, download the patch in the first post of this thread.

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      • J Offline
        JasonWD
        last edited by 6 Mar 2008, 12:22

        inio you are a Genius

        I sometimes like to use my girlfriend's macbook at home (I normally use a MacPro at work) and found the hang time on SU was just unbearable.

        Your fix has totally sorted it; amazing... how come Google don't sort this on a release, or even put your patch on the help site?

        It is even making me wonder whether to save the cash on the difference between buying a MacBook Pro vs MacBook for my home machine...

        SketchUp, Thea Render, Vectorworks PC and Mac - Full LayOut workflow Concept>Production

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        • D Offline
          dzeibin
          last edited by 10 Mar 2008, 01:57

          Hi,

          I'm on a MacBook Pro 2.4GHz with Mac OS X 10.5.2 and using SketchUp 6.4.120 (latest version, far as I know).
          Both with and without the patch, I'm getting full system hangs periodically, usually when I pan or orbit. It's not completely debilitating, but it is of course kind of annoying...

          If I leave the system when it hangs, it still seems to save out an Autosave file, but it's otherwise completely unresponsive. Does this sound like the same issue or something different?

          (Also, with the patch installed, I would occasionally get a similar system hang in Adobe InDesign CS3 when switching palettes around...)

          Thanks!

          David

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          • T Offline
            turgimonster
            last edited by 10 Mar 2008, 08:58

            i'm also getting the hang... 10.5.2 w/all updates + SU 6.4.120

            i notice it in two situations:

            1. if there is an image imported. this causes a hang that requires a hard restart about every 15-20 min.
            2. the beach ball hang... which i can't define with specific actions, but happens pretty frequently hanging for 10-60 seconds at a time.

            anyone talk to google?

            i just installed the thaw-up... thanks! i'll post my results...

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            • A Offline
              antioche
              last edited by 3 Apr 2008, 09:12

              I've been looking for a way to sort that beachballing bonanza every time I selected something in Sketchup with a rectangular selection on my Mac Mini Dual-Core. This worked like a charm! The selection is now almost instant!

              Thanks a lot for working out this great patch!

              Antioche

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              • H Offline
                howdy
                last edited by 14 May 2008, 06:01

                didn't work for me. leopard still beach balling away. really too bad.

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                • I Offline
                  inio
                  last edited by 14 May 2008, 15:06

                  You may need to restart, or at lest log out, after installing it for it to take effect.

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                  • B Offline
                    bigstick
                    last edited by 1 Jun 2008, 10:33

                    I too am getting OS X Leopard SU instability and lockups. Mainly due to using the pushpull tool - I think. The fact that people are still posting about this 5 months after you uploaded your fix, leads me to believe that the latest updates haven't fixed the issue. I'm going to try it and see if things improve, even though my issues don't seem to be the same.

                    Thanks for the time you have spent on this inio!

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                    • I Offline
                      inio
                      last edited by 1 Jun 2008, 17:16

                      Yeah, I'm a little surprised this issue hasn't been fixed yet. Three OS updates (four if you count the "Graphics Update") and one SketchUp update later :/.

                      (BTW, confirmed to be needed with 10.5.3)

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                      • P Offline
                        PeterPritchard
                        last edited by 26 Jun 2008, 12:11

                        hiya

                        currently using macbook pro running su pro 6 and 10.5.3

                        mine hangs when just rotating simple models

                        i assume your fix may help address this - is it a problem you've found

                        peter

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                        • EdsonE Offline
                          Edson
                          last edited by 21 Aug 2008, 10:31

                          i've read 10.5.4 fixed the problem.

                          edson mahfuz, architect| porto alegre • brasil
                          http://www.mahfuz.arq.br

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                          • P Offline
                            primo
                            last edited by 27 Aug 2008, 22:36

                            Still having the same problem here!
                            OSx 10.5.4 ans sketchup pro.

                            Sketchups hangs when rotating a model.

                            The patch was no help at all, so far, If I disable airport, the problem disapears, no clue what this is!!

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                            • P Offline
                              primo
                              last edited by 31 Aug 2008, 15:22

                              No clue as to why is Aiport the culprit, but I found this hint online and tried it, and seems to work!

                              Disabling airport for some minutes before opening SU solves the problem. After a while I can activate airport again, and continue working.

                              Tried to use little snitch to block SU, but not sure if it works or not.

                              Not sure but this problem seems to be mainly on old files, on those created on OS 10.4, new ones don't seem to be afected.

                              Anyone with simmilar issues?

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                              • E Offline
                                ernest
                                last edited by 9 Sept 2008, 17:44

                                Thanks....

                                I'm from Indonesia, very useful for me

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                                • R Offline
                                  rand_2304
                                  last edited by 9 Sept 2008, 23:35

                                  thx.... it solve my problem

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                                  • D Offline
                                    ddisham
                                    last edited by 12 Sept 2008, 14:41

                                    I am looking for the thaw fix file to download. Where can i go to get it?

                                    Thanks

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                                    • R Offline
                                      remus
                                      last edited by 12 Sept 2008, 14:58

                                      Are you talking about the file referenced in the first post? or is this another file?

                                      http://remusrendering.wordpress.com/

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                                      • P Offline
                                        primo
                                        last edited by 14 Sept 2008, 17:26

                                        I think I finaly solved the problem, just leave hardware acceleration ON but fast reponse OFF.

                                        NO more problems for more than a week!

                                        Thank you all.

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                                        • G Offline
                                          goldcity
                                          last edited by 25 Sept 2008, 16:59

                                          not work for me 10.5.4 slow open , slow close, lack at working, pls help...

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