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Fredo Tools no responding after update

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  • D Offline
    DanBradySU
    last edited by 27 Aug 2024, 23:23

    Hi, hope you can help. I've recently updated Fredo Tools to the current, as below, the toolbars load, however, they don't respond when you click on the icon.

    I've tried a few uninstalls, reinstalls, restarts, etc.. no luck. The old one worked fine.

    I'm running SU 24.0.484 on PC

    bacab934-ec92-4d24-aded-89e1d8bbfa0c-image.png

    Loads, but clicking it does nothing:
    d0ebe9b2-315f-4907-ac9c-4869a42eb488-image.png

    Thanks!

    T 1 Reply Last reply 28 Aug 2024, 10:28 Reply Quote 1
    • T Offline
      TIG Moderator @DanBradySU
      last edited by 28 Aug 2024, 10:28

      @DanBradySU
      After the installations, have you restarted SketchUp to sync everything ?
      If not, then try that...
      Otherwise @fredo6 might have some ideas ...

      TIG

      D 1 Reply Last reply 28 Aug 2024, 23:51 Reply Quote 0
      • D Offline
        DanBradySU @TIG
        last edited by 28 Aug 2024, 23:51

        @TIG yep, tried that (a few times!)

        R 1 Reply Last reply 29 Aug 2024, 10:05 Reply Quote 0
        • R Offline
          Rich O Brien Moderator @DanBradySU
          last edited by 29 Aug 2024, 10:05

          @DanBradySU Did you try purging files?

          de14f22c-543f-4301-aeff-195df2607fbd-image.png

          Is the launcher off screen?

          bb3b92c0-020e-4d24-8dba-ba33058562ad-image.png

          If you open ruby console are you getting any errors when you try launch?

          Download the free D'oh Book for SketchUp

          D 1 Reply Last reply 4 Sept 2024, 23:07 Reply Quote 0
          • D Offline
            DanBradySU @Rich O Brien
            last edited by 4 Sept 2024, 23:07

            @Rich-O-Brien - thanks for the tips, sorry for the late reply, been offline. I've got no errors on Ruby, I press 'purge' from the drop down but nothing happens, still no pop-up when pressing Fredo tools and it doesn't appear to be opening off screen - other tools pop-up fine. I'm lost?!

            R 1 Reply Last reply 6 Sept 2024, 08:43 Reply Quote 0
            • R Offline
              Rich O Brien Moderator @DanBradySU
              last edited by 6 Sept 2024, 08:43

              @DanBradySU said in Fredo Tools no responding after update:

              @Rich-O-Brien - thanks for the tips, sorry for the late reply, been offline. I've got no errors on Ruby, I press 'purge' from the drop down but nothing happens, still no pop-up when pressing Fredo tools and it doesn't appear to be opening off screen - other tools pop-up fine. I'm lost?!

              Could your dialog be off screen? @Dan-Rathbun has an extension that sorts this issue

              Link Preview Image
              Dialog Cascader | SketchUcation

              3D SketchUp Community for Design and Engineering Professionals.

              favicon

              (sketchucation.com)

              d3429c2f-5ab1-4d8b-ac3f-d23be706b00d-image.png

              You can use Sketchucation Tools to easily install it
              https://sketchucation.com/plugin/696-sketchucationtools

              Download the free D'oh Book for SketchUp

              1 Reply Last reply Reply Quote 1
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