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    SUClock not working with new update

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    • E Offline
      Ehay
      last edited by

      Has anyone else experienced issues with SU not opening?

      I found the issue being with an .suclock being attached to the .skp file. Once I deleted the .suclock file my .skp file would open just fine. Now I don't have a time tracker for my projects.

      Does anyone know of a fix or a compatible time clock?

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Let him know in his feedback thread.

        https://sketchucation.com/forums/viewtopic.php?f=323&t=36699

        Your profile says SketchUp 2017

        Download the free D'oh Book for SketchUp πŸ“–

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        • fredo6F Offline
          fredo6
          last edited by

          Difficult to say what has happened.

          Can you use SUClock again on the skp files and on other skp files?

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          • E Offline
            Ehay
            last edited by

            @fredo6 said:

            Difficult to say what has happened.

            Can you use SUClock again on the .skp files and on other skp files?

            If I open a new project (.skp) file, then add a .suclock file to that project it works fine. I save and close the file without issue.

            Reopening the file is where the issue is. Clicking the SU file opens a window, all white, then the SUClock window opens for a split second then both of the programs close.

            The fix I have found is to delete the .suclock file associated with the .skp file. Then the .skp file will open and be usable, but now I lose the time tracking ability.

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            • E Offline
              Ehay
              last edited by

              @fredo6 said:

              Difficult to say what has happened.

              Can you use SUClock again on the skp files and on other skp files?

              I just did another troubleshoot. Sketchup v2022 will load my .skp file and SUClock with no issues upon closing or reopening of the file.

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