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    2023 Tray Issue

    Scheduled Pinned Locked Moved SketchUp Discussions
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    • boofredlayB
      boofredlay
      last edited by

      I installed 2023 as administrator yesterday then installed a few plugins. After setting them up I am getting this with the trays. And trying to turn on and off layers, unresponsive.
      I ran as administrator and just did a repair and still...
      Any ideas?


      2023 Trays.JPG

      http://www.coroflot.com/boofredlay

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      • Rich O BrienR
        Rich O Brien Moderator
        last edited by

        Is this happening with no extensions running?

        If you dock the trays is it still persistent?

        What version of Windows is that? v10?

        I have 2023 trays undocked too and I'm running Windows 11

        https://i.imgur.com/tDvsyKA.png

        Here's my settings and I don't get any black tray panels

        Download the free D'oh Book for SketchUp πŸ“–

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        • boofredlayB
          boofredlay
          last edited by boofredlay

          Windows 10.
          Same settings.
          No plugins running that I am aware of. Does this on startup.

          Odd thing, I docked each tray then un-docked them and they are working fine now.

          Thanks Rich.

          http://www.coroflot.com/boofredlay

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          • boofredlayB
            boofredlay
            last edited by boofredlay

            Hmmm, seems I need to do that each time I load SU. Not ideal.

            http://www.coroflot.com/boofredlay

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            • Rich O BrienR
              Rich O Brien Moderator
              last edited by

              So every undocked tray needs to be docked/undocked to force refresh?

              What if you assign a shortcut key to show/hide tray then after startup you launch tray via shortcut key? So never start SketchUp with any trays loading.

              Download the free D'oh Book for SketchUp πŸ“–

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              • boofredlayB
                boofredlay
                last edited by

                @rich o brien said:

                So every undocked tray needs to be docked/undocked to force refresh?

                Yep.

                I just got off the phone with Dave R. and apparently it is a known issue being worked on so I will just deal with it until there is a fix.

                http://www.coroflot.com/boofredlay

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                • boofredlayB
                  boofredlay
                  last edited by

                  @rich o brien said:

                  What if you assign a shortcut key to show/hide tray then after startup you launch tray via shortcut key? So never start SketchUp with any trays loading.

                  That works but only for the default tray. I have 4 total.

                  http://www.coroflot.com/boofredlay

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                  • boofredlayB
                    boofredlay
                    last edited by

                    Thanks guys for the assist.

                    http://www.coroflot.com/boofredlay

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