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    Fredo plug-ins not working

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    • G Offline
      Glenn at home
      last edited by

      In your log file it shows your user ID as "Dell Precision". Do you log into windows under this user name? If so that's a little weird or not what one usually sees. My Dell Precision has my user name and not a machine description. I mean, that could be how you log in but it just seems not the norm.
      Not sure if that helps but it just caught my eye. I'm running current version of Pro (did NOT right-click to install) and I installed TopoShaper this morning and it worked fine for me. I might fire my laptop up as it still has a copy of Make 17 on it or it did. Still might not help you 😞


      su log file.jpg

      SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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      • TIGT Online
        TIG Moderator
        last edited by

        Although spaces in Windows user-names all possible they are not recommended...
        Here's the general guidance...

        @unknownuser said:

        Local user-names must be unique on a workstation.

        Global user-names must be unique throughout a domain.

        User-names must be no more than 20 characters in length.

        User-names cannot contain certain characters.
        Invalid characters include:

        : ; | = , + * ? < >

        User-names can contain all other special characters, including spaces, periods, dashes, and underscores. BUT it's generally NOT a good idea to use spaces in account-names.
        On some non-Windows NT systems, such as UNIX, spaces aren't valid in user-names
        and the user may have difficulty accessing these systems.

        TIG

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        • G Offline
          Glenn at home
          last edited by

          Maybe that was what was weird looking to me TIG.

          SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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          • C Offline
            caespinosax
            last edited by

            @unknownuser said:

            User-names can contain all other special characters, including spaces, periods, dashes, and underscores. BUT it's generally NOT a good idea to use spaces in account-names.
            On some non-Windows NT systems, such as UNIX, spaces aren't valid in user-names
            and the user may have difficulty accessing these systems

            Ok. Thanks for the suggestion. I have done the following:

            1. I changed the username to a single word
            2. I repaired the sketchup installation as administrator
            3. I changed the addresses of all folders in the Window> Preferences menu
            4. I uninstalled LibFredo6 and Toposhaper
            5. I have reinstalled following the recommendations of this forum

            Unfortunately, the Toposhaper plugin still doesn't work.

            Any other suggestions?

            Thanks in advance


            New tracking log

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            • TIGT Online
              TIG Moderator
              last edited by

              You might have some folders/files in the AppData path that are insufficient...

              Ensure that SketchUp is closed...

              Find the C:/Users/carlitos/AppData/ folder
              Select its icon > right-click > context-menu > Properties
              Security tab > Edit
              For each of the Group/User names listed, in turn select it and ensure that FULL control is ticked...
              These changes should trickle down through the files and subfolders etc...

              Retry SketchUp...

              TIG

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              • G Offline
                Glenn at home
                last edited by

                My spare laptop did not have Make 17 installed. I down loaded fresh Make 17 install and installed it. Installed current LibFredo and then TopoShaper. Restarted SU and all went well. Something on your end with your user preferences/user setup.

                SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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                • C Offline
                  caespinosax
                  last edited by

                  @glenn at home said:

                  My spare laptop did not have Make 17 installed. I down loaded fresh Make 17 install and installed it. Installed current LibFredo and then TopoShaper. Restarted SU and all went well. Something on your end with your user preferences/user setup.

                  I have already done everything they have indicated, but still without results. Something that has partially worked is the following:

                  1. create a new administrator account in windows 10
                  2. Under this account I have run sketchup.
                  3. I have installed LibFredo6 and Toposhaper in said account
                  4. Everything works fine on the new account.

                  But I still don't know why in my main user account I still have errors

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    What is the username on your main user account?

                    When you installed SketchUp you should have been signed in with your main user account, right clicked on the downloaded installer and selected run as administrator. This is different than signing in as an administrator and installing the application.

                    Etaoin Shrdlu

                    %

                    (THERE'S NO PLACE LIKE)

                    G28 X0.0 Y0.0 Z0.0

                    M30

                    %

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                    • G Offline
                      Glenn at home
                      last edited by

                      @caespinosax said:

                      But I still don't know why in my main user account I still have errors

                      Has to be the way that account was setup (scratches head).

                      My only account on that laptop is admin and I had NO issues. It also runs the current Pro version with many plugins also with no issues.

                      SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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                      • K Offline
                        kxngsavage
                        last edited by

                        so all my fredo6 extensions stopped working i have perpetual licenses but its still saying my free trial has ended i have the latest version of fredo lib and sketucation i'm getting error A0C ive deleted the scf's and re downloaded and restarted sketchup but nothing changes and im crunched for time rn so i really need some help im running 2021 btw


                        the error

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command and copy/paste the output here

                          Download the free D'oh Book for SketchUp πŸ“–

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