SCFLicense: Extension Licensing on Sketchucation

Rich O Brien · 28 Feb 2023, 10:11

This was resolved over email I believe?

DC34170 · 28 Feb 2023, 10:31

Hi,
I can't release seat of VisuHole and TopoShaper. All my other plugins are ok, except these two.
What is the problem?

Rich O Brien · 28 Feb 2023, 10:39

@dc34170 said:

Hi,
I can't release seat of VisuHole and TopoShaper. All my other plugins are ok, except these two.
What is the problem?

Make sure ALL devices are running latest Sketchucation Tools and Libfredo

https://sketchucation.com/plugin/696-sketchucationtools
https://sketchucation.com/pluginstore?pln=LibFredo6

DC34170 · 28 Feb 2023, 12:16

@rich o brien said:

@dc34170 said:

Hi,
I can't release seat of VisuHole and TopoShaper. All my other plugins are ok, except these two.
What is the problem?

Make sure ALL devices are running latest Sketchucation Tools and Libfredo

https://sketchucation.com/plugin/696-sketchucationtools
https://sketchucation.com/pluginstore?pln=LibFredo6

Everything is up to date.

Rich O Brien · 28 Feb 2023, 12:48

Your device with HW ID ST164985####### needs to update its extensions too. When you do that online release will propagate to https://sketchucation.com/webshop/my-licences.php

DC34170 · 28 Feb 2023, 15:22

@rich o brien said:

Your device with HW ID ST164985####### needs to update its extensions too. When you do that online release will propagate to https://sketchucation.com/webshop/my-licences.php

This is my old Sketchup PRO 2022 installation on which I released all the Fredo6 licenses.
I don't understand why these 2 haven't been released.
What should I do now ?

Rich O Brien · 28 Feb 2023, 15:55

Please visit https://sketchucation.com/webshop/my-licences.php

Check if that device is now released.

DC34170 · 1 Mar 2023, 07:50

Perfect ! Thank you very much.

cpark0925 · 2 Mar 2023, 19:28

I bought a package of SCF Lincense which includes reoundcorner.
Can this be transfered to Fredo Corner? or should I buy another one for fredo corner?

RubenAlves74 · 2 Mar 2023, 19:31

For different reasons, from time to time I have to format my PC's disk. How can I then validate the license again?

Rich O Brien · 2 Mar 2023, 22:11

@cpark0925 said:

Can this be transfered to Fredo Corner? or should I buy another one for fredo corner?

We can't transfer licenses.

Rich O Brien · 2 Mar 2023, 22:13

@rubenalves74 said:

For different reasons, from time to time I have to format my PC's disk. How can I then validate the license again?

Use https://sketchucation.com/webshop/my-licences.php to release seats.

Make sure your device/s are using Sketchucation Tools 4.3.0

ExtensionStore | SketchUcation

3D SketchUp Community for Design and Engineering Professionals.

(sketchucation.com)

kixiao9487 · 4 Mar 2023, 10:31

How should I fix this? I've tried redownloading curviloft and my license countless times

kixiao9487 · 4 Mar 2023, 10:34

How should I fix this? I've tried redownloading curviloft and my license countless times.

kixiao9487 · 4 Mar 2023, 11:04

我無法裝入我的許可證，它一直顯示我更改了電腦名稱，我已經刪除signature文件無數次仍無法解決問題

TIG · 4 Mar 2023, 13:18

The error message shows that the signature-file is invalid, usually this is because you've renamed your computer.
It suggests that you erase the signature-file.
It asks if you want to open the folder containing the file.
If you answer Y[es] the folder opens and you can erase the file.
Then you need to reset the license[s] under the Tools > Fred6Collection submenu for that extension > License..., which will then make a new signature-file using the current computer's details...

kixiao9487 · 4 Mar 2023, 16:49

@tig said:

The error message shows that the signature-file is invalid, usually this is because you've renamed your computer.
It suggests that you erase the signature-file.
It asks if you want to open the folder containing the file.
If you answer Y[es] the folder opens and you can erase the file.
Then you need to reset the license[s] under the Tools > Fred6Collection submenu for that extension > License..., which will then make a new signature-file using the current computer's details...

I deleted it, but it still doesn't improve when it rebuilds the signature file, "The count IF exited" is always displayed in "SCFLicenseSignature - DO NOT MODIFY OR DELETE"

TIG · 4 Mar 2023, 17:48

The signature-file name contains text warning you not to delete it.
BUT you must delete it if there are problems with its configuration.

It's rebuilt to suit the latest set up after redoing the licenses...

Your "The count IF exited" quote is not easy to understand,
Perhaps it's a problem because English is not your first language ?

Is there anything odd about your computer's name ?
It should follow the Windows naming recommendations... e.g. no special or foreign characters - this might therefore confuse Ruby when it reads/saves the data ?

kixiao9487 · 5 Mar 2023, 05:19

@tig said:

The signature-file name contains text warning you not to delete it.
BUT you must delete it if there are problems with its configuration.

It's rebuilt to suit the latest set up after redoing the licenses...

Your "The count IF exited" quote is not easy to understand,
Perhaps it's a problem because English is not your first language ?

Is there anything odd about your computer's name ?
It should follow the Windows naming recommendations... e.g. no special or foreign characters - this might therefore confuse Ruby when it reads/saves the data ?

Yes, my computer name was originally in Chinese, I changed it to English and it was resolved, thanks for your help.

Vanwanar · 6 Mar 2023, 18:22

I made a post asking but I think here is where I should be asking my question. Where can I request for my seats on all my fredo plugins to be released? Because I no longer have access to some of the licenses I actived (because of PC formats) and I can't find a place where to release them. Thanks in advance